Mouse cursor in Word 14.3.5 turns light grey on MacBook Air

I do hope someone is working on this. The MacBook Air is seriously undermined with this silly fault.

Why cant someone explain what is being done to deal with the issue. Maybe it can't be fixed.

It should not be offered for sale in this condition.

Hello, pr2459, glad your problems are resolved in Adobe 11. I do not have that program on my computer. Word documents are the problem for me. Would you know if your updating Adobe (from 9 to 11) had a positive effect on the performance of your WORD program? (Or no connection?) Would you mind taking a look, if you use Word? The latest version appears to be 14.3.7, but I have the same faint-to-invisible cursor issues as before. Thanks for any further details.

My Adobe worked when I upgraded. It definitely has to be a fix from Microsoft. But Apple better make sure Microsoft will do it as a lot of people are getting really annoyed at their brand new expensive MacBooks that make Word hard to use. Apple also better make sure the people at their genius bars know about this problem. I spent a lot of time reinstalling the OS to try and solve this problem.

ma-m, thanks for your post. I have the same problem but in addittion to that I will add the problem with built in camera that its not recognized by Skype or Google Hangouts.

I know return policy only allows returns in the first 14 days after purchase. I bought my MAC 13" in mid August. Do you think I can still ask for a return considering the time passed and the issues we have been facing?

I bought MBA 2013 the day before yesterday and had the same probrem in Igor pro.

the cross cursor on the graph is very light gray and hard to find out.( on the other hand, no probrem in macbook pro)

when I zoom in the display by control key + scroll, cursor turn to black.

Why Apple can not fix this problem? Why is it so difficult?

I've posted a topic in MacRumors: http://forums.macrumors.com/showthread.php?p=18119083#post18119083

Asking if someone with Mac OS X Mavericks GM (final version) could test if the bug is still present in that OS. Let's hope it's not so at least we can upgrade to have it fixed. Feel free to post follow ups there so we get everyone's attention

Hello! There have been two updates on the Word software since I purchased my MBA in June 2013 and to the best of my knowledge, these have not addressed this particular issue. One can only hope. . . .If you discover a better work-around than the ones which have been posted in this thread, please let us all know. Thank you.

Apple is replacing the SSD on the MBA sold between June 2012 and June 2013. http://www.apple.com/support/macbookair-flashdrive/

Maybe the cursor problem will get resolved when it reaches the same scale.

Experiencing the same problem here.... Increasing the cursor size does not work within word. Tried a number of different fonts, no difference. It would be great to have a solution soon-- this is a major inconvenience for anyone doing serious editing work!!!

Darn. The graphics switching is one reason why I'd really like to have done the test with the 15" rMBP. Definitely worth seeing if you can force Word to use the dedicated graphics card if you do find it makes the problem go away though.

Shmootz5, I am sure that is a helpful bit of information. I am a Mac user with little sophistication. Would you be able to tell users like me whether or not it would be possibly to turn off the automatic graphics switiching (and turn on the "working" alternative) and, if that were possible to do with WORD, how would this switchover effect my word processing experience in general?

I mainly use the Word program for editing in several languages in my work (all languages have the same Italics issue, of course).

Thank you for any further advice!

And I have a brand-new iMac running the latest Mavericks. I had the disappearing cursor problem in Acrobat 9.5. Some of the editing tools work, but most are almost invisible. I hope there's a reasonably easy fix.

This issue doesn't have anything to do with this topic but I though it could be of your interest. https://discussions.apple.com/thread/5100655?answerId=23025980022#23025980022

After weeks of fealing that my wifi connection at home was not working fine I just realized that the MBA have additional issues related with the wifi connection stability.

Hope you are not experiencing this too.

This really is a very annoying problem when trying to edit an Adobe Acrobat Document as I am just doing. Came to this post trying to find a solution, but so far no joy.

The closest to a work-around I have found is to hold down the space bar when moving the cursor. Then the Hand tool appears with normal contrast. You can then move it to the point where you want the cursor to be and release the space bar. Although it is not possible to precisely position the cursor insertion point that way, with a little practice it is close enough for selecting and editing text.

Hope this helps.

Hi the following has worked for me (I am working with adobe acrobat 9.5.5):

Just go to the "preferences" and then "general," and click in the "make hand tool select text and images." In this way you can always see were the cursor is and even select text. the thing is that I have not tested it with the typewriter, but it is a start.