I changed my appleID and primary email and now I can not access iCloud. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

THANK YOU!!! Even the Apple "Genius" could not help me with this!! THANK YOU!!!

Hi, i followed all these steps but when i click to complete the new account it comes back saying 'special characters used in email address'. My old email does contain underscores but its worked before, and is the email that my original icloud is linked with. How can i get around this or get it to accept this email. Thanks

Many, many thanks! After a few frustrating hours I tried your solution and it worked! 🙂

I tried everything that was suggested above and nothing worked for me.... I managed to get my MBP working with some of the other suggestions but I couldn't for the life in me turn off the "find my Phone" on my iPhone 6+.. I tried your suggestion regarding making the passwords the same (to new and old apple IDs) and it finally worked and allowed me to turn off the "find my Phone" setting then i simply deleted the account and then set it up again with my new ID .... Thank you soooo much for your suggestion, spent 3 hours jacking with this crap... 3 hours I will never get back.... urrrgggh... but at least I got it to work, thanks to you.... 🙂🙂🙂🙂🙂🙂

IIn order to sign out of my old account that has my old email, it asks for my old password, which I don't have.

any suggestions?

You need to do the following:

1. Go to Manage your Apple ID and sign in with your current ID and password. EDIT the Apple ID back to the old email address. This is temporary. Do NOT Verify it, do NOT change the password: Apple - My Apple ID

2. Go to Settings>iCloud on your device and scroll to the bottom. Sign out (or Delete) your iCloud account. Follow the prompts and put in your current Apple ID password when asked.

3. Go back to Manage your Apple ID and sign in with your old email address and your current password. EDIT the Apple ID back to your current Apple ID email address. You may have to verify it again.

4. Go back to Settings>iCloud and sign on with your current Apple ID.

Cheers,

GB

OMG Thank you!!! This worked for me, without having to verify it, just like you said. 🙂

I tried creating a new account using my old email address and it was successful, but i still can't log in on my phone! It keeps asking for my password over and over again 😟 please help

I don't think I've ever commented on any internet forum, but for this, I have to say thank you! Ugh, it's been such a headache!

What do you do if the old id DOES exist but you can't access it?

Depends on what you mean by "old" one? Is the "old" one a totally separate Apple account? Or is the "old" one what your current Apple account used to have for your Apple ID?

GB

You are right this worked!

I logged out of ICloud with my old email and password on my IPhone and answered all the questions. Waited a couple of seconds for it to complete the process and logged in with the new information and now my new Apple ID shows up instead of the old one and everything else is there as it was before. It tells you it will delete cards in your wallet, but I figured it was a small price to pay. My boarding passes were still there. Thanks!!!

Signing out net hen back in to iTunes &a App Store did the trick! Thanks so much Gail x

You are most welcome! Glad you are all set 🙂

GB

Think I've sorted this out now. I also will have to change my ISP soon and so also had to change the Apple ID from the original email, preparatory to if as and when it ceases to work. I didn't know you had to sign out of iCloud on the iPhone first, then sign in to the new ID; eventually I did this (twice! 1st time created a new ID, but that wasn't going to work) signed off / removed iCloud account on iPhone, then, after the new Apple ID email and password etc. all being sorted out on the PC (with iTunes) I added it in iPhone. Success! You have to put in the new ID email then password.

Then upon purchasing a couple of songs blasted iTunes wanted me to change the password again ⚠ because of "Too many attempts to log in with wrong password" (!!?)

What a struggle!