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I changed my appleID and primary email and now I can not access iCloud. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

I Changed my ISP and therefore changed my email address, which caused me to change my appleID. I had no problems making the changes to my appleID but now I am having problems with iCloud. My old ID is still showing as my iCloud ID and I can not see where or how to change this. I keep getting an annoying pop up box to enter the password for my OLD appleID as well as error messages that I can't back up to iCloud.

CAn someone please tell me how I can fix this so my iCloud works.


THank you!!!!!

iPad 2, iOS 6.1.3, Changing appleID and can't aciCloud

Posted on Jul 2, 2013 3:56 PM

Reply
190 replies

Oct 27, 2013 4:35 PM in response to RogerYHC

It took months for me to find the solution and path that I posted to get this ID problem fixed on my phone but I think if we could find out the factory default our phones set for the birthday security question all the bought apps might be saved. Apple will not allow going thru all the possible birthdates cuz it locks you out. If anyone figures out what the default date is we can recover our old apple ID and keep our apps.

Oct 31, 2013 8:49 AM in response to kfenchak

Acouple additional notes....


First - the recreate the old ID is virtually the only way to get this to work, but there are several issues with different devices onlg the way. But in my case, I was not able to use my old password because it did not meet the new requirements - this caused a whole slew of different issues!


On my iPad and iPhone - I also went to Messages and FaceTime, signed out of the old account and in on the new account.


To delete an iCloud account you FIRST habe to TURN OFF Fine My Phone!

On my iPad that was all I hade to do - it took the old id and the new password just fine, and I was able to delete the iCloud account.


However, on my iPhone that was not the case - it was still telling me that my password was incorrect...So form the Settings/iCloug screen - I tapped the old ID under ACCOUNT

The ild ID is there and greyed out and can not be changed, but the password can! I changed the password HERE to the new password assigned to the old ID and it verified perfictly.


I tried to turn off Find my Phone - and it fsiled again - but being a App Developer - I know sometimes it takes a couple of minutes for everything to sync - I tried it after 2 minutes and it finaly work! I was able to turn off FMP and then Delete the account.


And recreate an iCloud account with the new ID.


Food for thought - If your old account ID is tied to your iCloud account and you have purchased upgrades - I am not sure that those upgrades will be available in the new account. It does not look like iCloud actually changed ID's when you change your Apple ID - it lookes like these are not connected? I say this because I was able to log in with both the old ID and the new ID via the web and the new ID accoutn did not have any data in it untill I linked it to my first device - also I had to actually DELETE my old iCloud account from my devices to be allowed to log in with the new?


Confused yet - well... me too! Looks like Apple did not think this through very well!


Chris

Nov 5, 2013 5:56 AM in response to kfenchak

Had the same problem with my iPad2. Updated an email address but iCloud kept old one. Tried deleting the iCloud account on the iPad, still didn't work. Decided to just ignore iCloud before it drove me crazy trying to figure out what to do. Purchased an iPad Air, restored backup from iTunes and just for the yucks, I went to iCloud to see if I could update my email address yet, it actually let me this time! I am assuming it was the update that allowed this to happen? Really don't care how it happened, just celebrating the fact that I don't have to see the iCloud prompt anymore!!

Nov 8, 2013 9:32 PM in response to Pearl1996

If you don't have access to your old email account. I found an easier way. It's here:

https://discussions.apple.com/thread/5322260?answerId=23184216022#23184216022


I've added a few more steps, based on my own experience from iOS8 posting above.


  1. Ensure you are logged into existing/new AppleID on ipad device
  2. go to https://appleid.apple.com and sign in your current iCloud/Apple ID.
  3. Edit it to your old email address then
  4. Save the changes.
  5. Don't sign out yet!! Don't need to verify new "old" email address.
  6. Go back to your iOS device then delete your iCloud account.
  7. Once deleted, go back to the Apple ID website and rename it back to your current email address.
  8. You have to verify it this time and you will be able to since you have access to that email address.


Hope that helps!

I changed my appleID and primary email and now I can not access iCloud. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

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