Hi, my carrier has sent through a request to have my phone unlocked. I was wondering if it can be done sooner than 72 hours?

Hi, my carrier has sent through a request to have my phone unlocked. I was wondering if it can be done sooner than 72 hours?

iPhone 4S, iOS 6.1.3

Posted on Jul 4, 2013 12:29 AM

Reply
24 replies

Jul 4, 2013 1:01 AM in response to donna0903

I'm afraid it could take more longer than 72 hours,

Copied from: iPhone: About unlocking


Follow these instructions to unlock your iPhone:

  1. Check if your carrier offers unlocking. Only your carrier can unlock your iPhone.
  2. Contact your carrier and request an unlock.

    You may need to meet certain requirements to qualify for unlocking. This may take up to seven days.

  3. Once you receive confirmation that your iPhone unlock has been processed, back up your iPhone.
  4. Erase the contents of your iPhone.
  5. Complete the setup assistant and restore your backup.

Jul 4, 2013 6:50 AM in response to donna0903

If you want to give it to your nephew, just skip the part of using the backup to restore from and start it "as new device". This way no personal settings will be transferred to the phone.


Don't forget about the second part of the article mentioned above:

Additional Information

Follow the steps below if you experience issues or receive the following error message displayed in iTunes or on your device:

"The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store."

  1. Restore your iPhone.
  2. Contact your carrier to verify that the unlock was applied in your carrier's system.


So, as soon as you insert the new SIM, you'll know if it is unlocked.


Message was edited by: Ingo2711

Jul 4, 2013 6:39 AM in response to FelipeV

A little confused here. I am not worried about restoring my phone as it was as I am giving it to my nephew so I went straight to the part " Erase all content and setting" just by doing that does that unlock the phone? As that's what I have done.


And I don't think it unlocks straight away as the email got from Telstra advises


Your request to unlock your iPhone is almost complete. The request has been submitted to Apple and to complete this process you need to follow these instructions from Apple.


Please wait 72 hours before you do this to provide sufficient time for Apple to action our request.


You can check to see if your phone is unlocked by inserting a different carrier's SIM card.


If you're having any difficulty, ask the crowd at CrowdSupport®. Alternatively, you can find more help at Apple Support Communities.

Jul 4, 2013 6:50 AM in response to donna0903

Erasing the content and settings from the phone itself will activate and but will not unlock your phone. You need to use iTunes to unlock the phone. Plug the phone to a computer that has iTunes installed.


If you are not interested in restoring the content because you intend to give the phone to someone else, then you do not need to worry about backing up.


You will get the message that your phone has been unlocked in the iTunes window after your restore as new.


If you do this and the unlock message does not appear, then the unlcok has still not benn processed and you will have to wait until it has.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi, my carrier has sent through a request to have my phone unlocked. I was wondering if it can be done sooner than 72 hours?

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