You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
For some reason Facetime in my iPhone 4 is not working. This started last week only. Everything is working except for this. iPhone 5 and iPads are working though. Any idea how I can fix this? Are you also having the same problem?
iPhone 4, iOS 6.1.3
Try switch FaceTime OFF
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Switch FaceTime back ON.
i tried - didn't work 😟 after 'connecting..' it will show 'Connection Lost'
Are you using Wi-Fi? Using cellular is only available to iPhone 4S/5
yes I'm using wi-fi. we reset the router as well. iPad2 and iPhone 5 are using the same wi-fi.
Who are you trying to FaceTime?
Hi,
Yes, I'm having the same problem too. I'm using a home wifi with an iPhone 4.
Never had issues before using Facetime until about 7-10 days ago. I ring someone on FT and it connects for a second then says Connection Lost and drops the connection.
I have tried a freind's iPhone 4 on the same wifi and that works fine, so I don't believe it's a wifi issue but something to do with my iPhone.
I've done nothing different to my phone in the last days either, no Apple software updates etc. except the usual daily app updates but nothing to with FT.
Does anyone know a solution to this?
friends/family. if we use the iPad (different user), that works.
Try restore from backup using iTunes.
If no joy, restore as new.
I am having this EXACT problem on my iPhone 4. Like OP, this JUST started about a week ago, I have tried EVERYTHING! Nothing is working! Help!
Did a hard restore and then used my most recent backup. Still WON'T WORK!!
I too am having this problem with my iphone4. I've always used FT with no issue until a couple of weeks ago. My wife's iphone5 and our ipad mini have no issues just the iphone4. It's so frustrating because all the 'help' you can get is advice to restore your device.
Can't someone help!
Having a problem all of a sudden myself, as well, on my iPhone 4. Just recently, Facetime on my iPhone stopped working. Noticed it first when people calling me for Facetime couldn't complete the connection. When I accepted, it says "connection lost" or "call failed". Then I noticed it when I was Facetiming others.
Came to the conclusion it was my phone that was causing this.
I sort of checked preferences and settings, and see nothing I remember changing or that should have caused this effect.
Any ideas?
As a follow up I just successfully initiated and responded to FaceTime calls on my wife's identical iPhone4 and her new MacBook Air
So it's definitely my iPhone.
We are witnessing another Apple screw-up. There are multiple threads with people complaining of the same issue. Meanwhile, they will feed us with the usual corporate bs response and will refer us to a pointless FAQ which does not address the issue.
iPhone 4 facetime not working
