When I turn on my ipad, it comes up to the apple logo screen and stays that way ... forever. Also, it won't connect to itunes or my computer. HELP!
iPad, Windows 7
I had the very same issue, couldn't go past the apple logo black screen. Tried this 3 steps and it worked for me.
Remember make sure the usb cable is plugged to the computer with itunes running then and only then press the device's home button and plugg the other side of the usb cable to the device without releasing home button then you'll see the connect to itunes screen on your device and you will be ready to restore your device.
Hello , how to get access to my backup?
On Oct 15, 2014 11:53 PM, "Apple Support Communities Updates" <
i just had this issue this morining.thank you for the help
What piroz said worked great for me.
Thanks PIROZ ! You are an MVP.
This is being written March 2015.
Thanks, I'm at least in recovery mode after thinking I had a bricked iPad.
Thank you for the advice to hold down the Home button as I connected the USB cable. Worked like a charm. Now I wonder WHY it froze like that??
You are the man, Piroz! Thank you so much. That got me into recovery mode.
tnx a lot .
thank you SO MUCH for this. I tried everything, nothing worked, and this simple couple of steps did.
Thank you - this worked when the apple site was sending me to a store
Same problem!
Any help. black screen flicker every 3 seconds when connected to computer. otherwise unresponsive
The solution allowed me to access the iPad through iTunes in recovery mode.
Thanks for the instructions to gain access to the device after it doesn't respond.
Thank you so much! So helpful!
Hello all. I am SO close to solving this but iTunes is asking me to unlock my iPad with the password, but since it's frozen I can't input anything!
What to do?
It worked like a charm. Thank you.
Me, too. Followed steps 1-4, and now the only message I get is 'waiting for ipad'. The ipad screen shows the apple and a progress bar, but it's at zero.
ipad stuck on apple logo screen
