fuzz,
I think you misunderstand how this forum is run..
Users with certain levels.. (See under their Icons on the lefthand side of posts) can report posts and request their removal..
For example I am a level 4 user and so i have the ability to report posts if i feel they are inappropriate for this forum...
There are also people from Apple (Web Support Staff) here who both read through and act upon when needed ... the reports and requests, certain user levels can make.. and also monitor and remove offensive or spam postings themselves..
Software support staff (the type you are trying to reach with your issue) here are almost no existant.. and certainly very little that is posted here, gets reported back to Apple.
If you want to voice your opinion, in a worthwhile way... call or write to Apple directly.. The odds are much higher that you would be heard by doing so.. than simply posting here repeatedly...