A single point of failure for a large and important customer base. It was unannounced, there are no updates, and it has now been more than 40 hours.
My team needed to update a provisioning profile for a device in another part of the country for a critical meeting. If there was another way to do it, I would have done it that way. An outage for a few minutes, even a couple of hours - ok. But a couple of days? So the meeting was fubar...
Even with big companies, there is the rare catastrophic circumstance. But the lack of communication is inexcusable. If I knew it would have been days, I would have shipped a ready-to-go device. My bad, I guess.
With any other company that I *pay* for a service - this combination of downtime + lack of commnunication would have gotten them fired. I'm not used to doing business like this.