Why is the Apple Mac Developer portal down, and for how long?

I cannot access the Mac Developer resources this morning.


With a company as advannced as Apple, I would expect them to be able to roll out web updates

seamlessly.


I don't like being out in the cold.


I want to download the Mavericks Beta.

Posted on Jul 18, 2013 9:15 AM

Reply
592 replies

Jul 19, 2013 5:38 PM in response to douglas_goodall

Apple most certainly would have made an announcement if they knew it would have taken this long. I suspect the "maintenance" is in anticipation of releasing iOS 7 beta 4 on Monday which includes some new developer backend services/infrastructure. Something likely didn't go as planned before they went live. I am sure they are working extremely hard and long hours to remedy the problem. What ever the problem is, I am actually encouraged that Apple caught it before going live.

Jul 19, 2013 6:49 PM in response to douglas_goodall

Why not take this opportunity to say what you'd accept in return for the backend being offline this long...


- Proper dev forum moderation that encourages actual dev related conversation, rather than constant beta complaints from non-devs?


- Reliable dev forum software with sensible search capability?


- Increased engineer participation that reflects the fee involved?


- Consistent tools that support stable provisioning etc. that don't constantly change or become unavailable?


- ...?

Jul 19, 2013 7:27 PM in response to K T

I doubt very many Apple staff are on break during the summer. The summer is when Apple releases (or does major testing) of their flagship software (and sometimes hardware too). The people who aren't on break are the ones working on iOS, OS X, and the Dev portal (ESP. Documentation). I doubt many are on break. The big break is during the winter holiday when iTC shuts down from about December 20-30.

Jul 19, 2013 7:33 PM in response to K T

I agree here with K T! If the Dev portal is going to be down for a few days they better have some amazing changes or a butt load of more documentation for the new APIs. I'd love to see these things:


- Reliable dev forum software with sensible search capability


- Increased engineer participation that reflects the fee involved


- Consistent tools that support stable provisioning etc. that don't constantly change or become unavailable


However, on the last point, Xcode 5 helps to begin solving that problem.


Just keeping my fingers crossed is more than just a server messup. Hopefully the forums and Dev portal will be much improved.


Also, anyone noticed that Apple hasn't gotten rid of the ugly linen background on the maintenance page? When do you think that'll disappear?

Jul 19, 2013 7:43 PM in response to iRare Media

iRare Media wrote:


The big break is during the winter holiday when iTC shuts down


Note that iTC is still up, and this seems to be an unplanned event, so....there are at least three different groups involved, and the one in discussion here (those from Apple that can pressure the vendor to earn their keep dealing with an unplanned outage) are snorkeling in the Bahamas. s u x to be anyone else right now, but hey - snorkeling...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is the Apple Mac Developer portal down, and for how long?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.