You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook "Battery is not charging"

my Macbook 13' is plugged in and has the green light but im at about 65% battery, and its going down very fast. whats the problem is my battery dead? heres a battery report thing, please help guys.

Battery Information:


Model Information:

Manufacturer: SMP

Device Name: ASMB016

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 110

Hardware Revision: 200

Cell Revision: 102

Charge Information:

Charge Remaining (mAh): 3076

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4514

Health Information:

Cycle Count: 391

Condition: Normal

Battery Installed: Yes

Amperage (mA): -1471

Voltage (mV): 11534


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Automatic Restart on Power Loss: No

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

PrioritizeNetworkReachabilityOverSleep: 0

Battery Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes


Hardware Configuration:


UPS Installed: No


AC Charger Information:


Connected: Yes

ID: 0x0100

Wattage (W): 60

Revision: 0x0000

Family: 0x0085

Serial Number: 0x00752044

Charging: No

Posted on Jul 23, 2013 9:18 AM

Reply
61 replies

Apr 18, 2014 5:27 PM in response to Johnnyb93

Ken, again you are a god send. My girlfriend accidentally spilled a glass of water on my MacBook Pro, I know. She thought quickly and shut it down, flipped it over a towel to let the water drain out, then used a blow drier on cold and aired it out for about 20 minutes (redeeming herself...). I then opened the lap top and stood it tee-pee style for 2 days to let it air out. Thankfully when I tried to turn the laptop on 2 days later, it fired right up (**** yes!!!), but wouldn't hold a charge though plugged in, I thought for sure somehow the battery was corrupted somehow. I tried to do the battery reset while the laptop was still plugged in but nothing happened. I unplugged the laptop and tried the reset again, and by the grace of god it started to charge.


Thank you Ken, and thank you Apple for justifying my purchases over and over by producing a superior product. I own an iPhone, iPad Mini and MacBook Pro and could not be more satisfied with these products.

Jun 2, 2014 11:22 AM in response to Johnnyb93

Just had same issue, battery completely flat and not charging anymore. Macbook 3,1 OSX 10.5.8



Battery Information:


Model Information:

Serial Number: SMP-ASMB016-379a-a95

Manufacturer: SMP

Device name: ASMB016

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0110

Hardware Revision: 0200

Cell Revision: 0102

Charge Information:

Charge remaining (mAh): 0

Fully charged: No

Charging: No

Full charge capacity (mAh): 0

Health Information:

Cycle count: 1467

Condition: Check Battery

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 9947


System Power Settings:


AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Automatic Restart On Power Loss: No

Wake On AC Change: No

Wake On Clamshell Open: Yes

Wake On LAN: Yes

Display Sleep Uses Dim: Yes

Battery Power:

System Sleep Timer (Minutes): 5

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 1

Wake On AC Change: No

Wake On Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes

Jun 2, 2014 11:23 AM in response to Johnnyb93

Model Name: MacBook

Model Identifier: MacBook3,1

Processor Name: Intel Core 2 Duo

Processor Speed: 2.2 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache: 4 MB

Memory: 4 GB

Bus Speed: 800 MHz

Boot ROM Version: MB31.008E.B02

SMC Version (system): 1.24f3

Serial Number (system): W88012X5Z64

Hardware UUID: 2DDD4F1E-0218-54E8-90AB-31E9A39371F1

Sudden Motion Sensor:

State: Enabled

Aug 12, 2014 12:13 PM in response to Ken Walker

hi ken...


I tried what u suggested and i even unplugged the adapter and cable after doing so like the other guys suggested but it still wont work. still says not charging. I'm completely out of juice and the machine will only switch on or run so long as the cable is plugged in and is green. My warranty has run out and i don't know what else to do. Am i doing something wrong here?

Sep 2, 2014 7:50 AM in response to Ken Walker

Sure, now I don't see the message, that battery isn't charging, but it is just because now Mac OS doesn't tell me, when it isn't!

So yesterday my Mavericks was saying my battery is 97% through the whole evening, and suddenly my Macbook went black! I had to keep it powered off charging, until it got more, than one green LED to be able to turn on.

Sep 4, 2014 3:11 PM in response to Ken Walker

I've tried all options here including Ken's. I also tried shutting the computer down, doing Ken's trick with it off and then powering back on. This also works according to a YouTube video.


I have a 13", Mid 2010 MacPro. This didn't happen until I installed the Yosemite beta. As soon as I did, I started noticing the battery wasn't charging. Could be coincidence. Battery has been slowly going down ever since and is at 3% now. I rolled back to Mavericks and the problem is still happening. Pulling my hair out!

Oct 24, 2014 2:39 PM in response to paul8agrape

I've tried the Ken Walker method until I'm blue in the face. Powered on/powered off, standing on my head with a tinfoil hat on but to no avail. Is there any other ideas out there besides resetting the SCM?


My battery is at 80%. The computer works on battery or the power adapter. But, the battery is not charging. The only symbols on the battery icon is battery or plug icon. The normal lighting bolt symbol when charging is no where to be found

Nov 27, 2014 2:53 AM in response to Prapius

In a similar position to the last few posters - tried Ken's trick and all variations on it but still don't get any charge. I have a green light on the adaptor and the lightning symbol for a while after turning laptop on but battery remains at 0%. After a bit it switches to the X symbol in the battery icon. Can't run the laptop at all without being plugged in.


Machine is a 13-inch Macbook, one of the early unibodies from late 2008/early 2009, running latest Yosemite 10.10.1.


Have tried a brand new battery and experimented with different power cords to no avail.


Ken are you still there? How do we take it to the next level?


Thanks!

Macbook "Battery is not charging"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.