I am unable to buy FaceTime for my husband's computer, a MacBook Pro. The Mac App Store keeps sending me around in circles.
MacBook Pro, Mac OS X (10.6.8)
He's at his computer now, so I can't check. I'll look a bit later and get back to you. I didn't know that it was an app! I installed the update combo on my computer too, though, and there's no Mac App Store in my Applications folder. Would it be listed under Mac App Store or under another name?
Scratch that last question. I just found it under App Store on my computer. But I can't check it on Roy's; he's deep into his e-mail.
Ok. If it is there (and it should be now), Click this link https://itunes.apple.com/us/app/facetime/id414307850?mt=12 and it should allow you to purchase. You can only purchase it from the App Store (not iTunes or the Apple website).
The link will open in your browser but if you click on the "Open in Mac App Store Link" it will take you to the store where you can purchase it
Will do a little later. More soon. Thanks again; you're the tops!
Still going around in circles. I'll try downloading to my computer and transferring it to his.
Does he have the App Store now?
If so, open it and in the search field top right type FaceTime.
No luck. Circles again. I'll try downloading to mine. First, though, I have to find his Apple username and ID. More when I do.
Can you confirm that you were able to find the App Store in his Application folder?
Yes, it was there. And on his dock too. Version 1.0.2.
Good. So are you able to open it and if so can you find FaceTime?
Make sure you are signed in with his Apple ID
He doesn't know his Apple ID, and I can't find it anywhere on his computer. Should I just create a new one?
FYI, my husband is 92 years old and has Parkinson's. We're struggling. I want to install FaceTime on his computer to see if it will work better there than it is working on mine. Maybe that's foolish. The download speed of our Internet service may be the most important factor. I'm checking out the possibility of upgrading our download speed. But we're going to be here only till September 9; then we go to a relative's house for three weeks, and then we go home to NC.
If you can not find it then yes create one. Did you check his iTunes Store to see if he is signed in with his Apple ID there?
You can also try this:
Hey, Axeman1020, thanks. More soon.
Your welcome...keep me posted
I am unable to buy FaceTime for my husband's computer, a MacBook Pro. The site keeps sending me around in circles.
