App Store updates blank

Just keep in mind that some iPads are recovering without anything being done to them at all, so be skeptical of any claimed fix--it could be pure coincidence. My advice is not to waste your time fiddling with your iPad. Update any apps you need to from the Purchased list, by searching, or from a computer, and wait for Apple to fix it.

I 100% agree. I personally am not having the problem but people I support are having the problem. I am not going waste time with all of these fixes because at the end of the day Apple should be able to resolve this issue without assistance from the iPad owners.

I'm having the same issues and I still have a red badge of 3 updates.

I was at the Apple Store just 1/2 hour ago, and they certainly are getting people asking about the problem. The fellow told me that doing a restore (back up first!) will correct the problem. I do not know if the problem then reoccurs or could reoccur later. I have AppleCare on my iPad Retina and was at the store after having dropped my iPad on Sunday, which produced a cracked screen. I am about to find out if the problem, which I demo'd for him in the store, will go away when I do a restore of the backup to the new (replacement) iPad.

Wrong information.

I did the restore Monday and still have blank screen.

I'm off to the Genius Bar Friday in Chicago to kvetch and moan. If anything works, I will report.

I just came from an Apple store (Chicago) and no one there had heard about it. They told me I would need to bring it in so they could see the problem. I told them to just go to any of their demo iPads and go to the updates page.......grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

See the problem? There are over 110 comments on the problem in this discussion.

If Steve Jobs were still with us, the problem would have been solved a long time ago.

Please report your progress with the Chicago Genius Bar.

Just an update to my earlier post... both iPads in our house are working fine and have been since mid-morning. None of the many workarounds did anything to solve the update page being blank white. Apple did something on their end that solved it. It's possible they are updating the server farm and it takes some time to work through the environment.

That said I hope I didn't curse myself and it ends up reoccuring.

If Steve Jobs were still with us, the problem would have been solved a long time ago.

Yeah, which explains why MobileMe was such a success. Give it a rest buddy, SJ didn't walk on water and the chair he sat in wasn't illuminated by his brilliance.

As of 1:30 PDT I was able to successfully update an app from the apps page. Fingers crossed for a permanent fix!

iPad 3 / IOS 6.1.3

Relative to the number of iPads sold, 110 comments are, to a first approximation, zero. It is clear that not every iPad is affected (and such sporadic problems are notoriously difficult and time-consuming to track down). Probably there is a misbehaving update server somewhere. If Steve Jobs were still with us, he probably would be mildly annoyed. After all, the problems are far less than those that ocurred with MobileMe (and quite a few other products) under his tenure. While annoying to some customers, the problem with iPad updating does not interfere with iPad usage, as existing apps are still working just as well as before, and there are multiple simple workarounds for making any critical app updates until Apple manages to find and fix the problem.

I was having the same problem with a blank screen on the Updates tab in the App Store on a 3rd-gen iPad. The following did not work for me: normal reset, hard-reset, killing the App Store app, clearing the Mobile Safari cache.

What finally did work: killing every app running on the iPad (including the App Store app). Then when I re-launched the App Store, I was able to see and download all of the updates.

My impression is that the problem is on the iOS device and not on the iTunes server. I setup a HTTP proxy to watch the traffic from the App Store app back to iTunes, and it is making a request back to iTunes and getting a valid response of the apps that need updated even when it was displaying a blank screen. My guess is that there is some other app on the iPad that is using up resources which interferes with the App Store displaying the updates, and when I finally killed all of the running apps, that freed up the necessary resources for the App Store to resume normal operation. There is probably an app which is just for the iPad, or which behaves differently on the iPad compared to the iPhone, which is why this problem only manifests itself on iPads. (sorry, I didn't keep track of which apps were running prior to killing them all.)

I've tried all the fixes. Nothing works --- not even a factory reset. I presume that the problem is on the Apple servers. This is the fifth day. I have invested over a dozen hours trying every "fix" I can find. This is very discouraging and shakes my faith in Apple products.

I'm having the same issue. It started about 5 days ago and the only "work around" that did anything was painstakingly going through the purchased apps alphabetically to find the ones that said Update. Even after updating all of them, I still get a blank screen. I tried everything recommended here. It still isn't fixed, but at least there is a work around.

I'm on page 19 of this post... I have tried everything, but I cannot access ANY of the tabs in the App Store - Featured, Top Charts, Genius, etc. they are all blank white pages. And there are so many other posts besides this one, I don't know if anyone has figured out a solution. I miss Steve Jobs... 😟