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App Store updates blank

I have a red "1" on my App Store app, telling me one of my apps needs to be updated. But when I go to the updates it won't show anything, it's just blank. Everything else in the App Store works but I can't see the updates.any suggestions?

iPad 2, iOS 6.1.3

Posted on Jul 25, 2013 5:11 PM

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349 replies

Jul 31, 2013 6:33 AM in response to I am a duck

This is obviously a ubiquitous problem. I've tried every trick mentioned with no resolution.


Everyone that's posting here should make sure to send feedback directly to Apple since it's believed that Apple does not always, or regularly, monitor these forums. http://www.apple.com/feedback/.


In the meantime, you can update apps individually by going through the alphabet on the PURCHASED tab in the App Store and finding the apps that have an UPDATE button next to it.

Jul 31, 2013 3:01 PM in response to dtwaldo1

I got fed up with it last night so I sent a Tweet to AppleApps and AppleTweets with the link to here of (at the time 21pages of same complaint), with a screenshot of what the updates page looked like (blank), and I added CNET on the tweet recipient so that Apple knew the "press" had a hold of the unfixed issue too now :) Ta-da! Magically a few hours later it was fixed! I'd like to say I had "some" assistance in the speed in which it was fixed!? I know now that I will use that method again (Apple Twitter & add CNET Twitter too) much sooner than the 5 days we dealt with it lol.

Jul 31, 2013 3:09 PM in response to Logansmom32

This is what I sent them.....plus the screenshot of the blank updates page :)


@AppStore @appletweets @CNET 21 pg of complaints: Red 2 means apps need updates.Click "updates"-nothing! It's blank! https://discussions.apple.com/thread/5194126?start=0&tstart=0


@AppStore @appletweets @CNET Blank update apps screen on iPad only.....ALL iPad editions from iPad 2- iPad mini since last week! Fix plz!


@AppStore @appletweets @CNET here's what it looks like! http://pic.twitter.com/dddYhT7mLG

Jul 31, 2013 8:37 PM in response to I am a duck

Apple rep sent this & it helped.



1. Close All Apps on iPad: http://support.apple.com/kb/ht5137

2. Sign out of iTunes & App Stores: Settings > iTunes & App Stores > Tap AppleID > Sign out

3. Reset All Settings: Settings > General > Reset > Reset All Settings

4. Reboot iPad

5. Sign back into iTunes and App Stores: Settings > iTunes & App Stores > Sign In with AppleID


Try restarting your device by following these steps:


1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.


2) Press and hold the Sleep/Wake button until the Apple logo appears.

App Store updates blank

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