App Store update tab won't show or allow updates on iPad but will on iPhone?

We have 2 new iPads and this has been going on for days. Won't update in App Store shows how many but blank page and both iPhone 5's are updating fine apple fix this.

As I mentioned above:

1) Connect to your computer's iTunes

2) Backup your iPad and transfer your photos and purchases

3) Go to Summary page for your device in iTunes, and restore the device to factory settings.

4) On restart, choose to restore from backup on iTunes

5) Wait.

The problem will be fixed.

So.....let me get this right.....they KNOW this is a huge outage of some kind, all over the world (to pretend they don't is ludicrous), and instead, they walk you through a hard reset, a factory restore - and that's a good thing?

Do you know how long that would take for those of us with 64GB iPads and hundreds of apps, files, etc? Customer Support seems to think it's fine to inconvenience the customer - but not accept responsibility for Apple's silence on this issue?

Geez.....things have sure changed.

Don't be timid, people. They have too much money to not have a dedicated status update page that we could check multiple status (iMessage, App store, iTunes as a whole, etc.) We could check that and then go on about our business knowing it's not just us, but a problem that Apple is working on. But no........we must dig, write in the forums, we must make customer support calls, it's up to the customer to figure out what's happening!

Apple, it's time you treated customers with respect and appreciation for their business and end this silence everytime something goes wrong.

Please - a manned, 24/7/365 status update page. Right now - how about an explanation and an ETA for this being fixed at https://twitter.com/AppStore .... is it THAT hard, Apple? Come on Tim!

Seems like a lot of angst over what is really a pretty minor problem. Everybody's apps are still working just the way they were before. Is it really such a crisis if a few app updates are delayed for a few days until Apple figures out just what happened and how to fix it at their end? In the meantime, if there is a particular app that you are concerned about, all you need to do is search for it in the App Store, and if the button says "Update" instead of "Open", click it.

Updates still working this morning on my iPad.

@ tgibbs...My update screen is blank as well and this is what I ended up doing and it update my apps as needed. Thanks!

I've had the same issue all weekend on my iPad 2 - just sent an email to Apple Support referencing this thread.

THIS DOES NOT DO A THING, I'VE BACKED UP AND REINSTALLED IOS 3xs NOW. EVERYONE WHO HAS HAD ANY KIND OF POSITIVE RESULTS ARE EXPERIENCING A FLUKE.

Mine just spontaneously started working again. I did nothing.

Seeing the same thing on my ipad2. Rebooting doesn't help. iPhones update just fine.

Still having issue with iPad3.. Even before I started researching I did all of the backing up, logging out, etc... Nothing.. Thankfully I am home today and was able to use my main Mac to do the updates etc...

FYI - tried wiping it. Deleted all content and settings, then restored from iCloud backup this morning. When last I checked, it said I had one app needing update. I went to the App Store and the Updates area spun for a while before coming up blank.

If this was a PC and not an iPad, I'd think it was malware.

@korkyk

Your suggestion does not resolve the issue, tested on five different iPads. Prior to reading this thread.

I'm still not having luck with the Updates tab, despite loggin out and into the App Store three times or more during the weekend and trying most other suggested fixes more than once.

I'm reluctant to do a full restore, even if it were a 100% reliable solution. I admit to being irked that It might be required to solve an Apple issue, but even more to the point, it's time-consuming to reload a 64GB iPad that's 80% full. I just did that less than a month ago to resolve an unrelated problem on this iPad and just last week when I finally upgraded to an iPhone 5. I am reconsidering my tendency to download every program that goes on sale, though. 😉

To those that have tried the restore and it didn't work I can only say it worked for our three iPads at our home. I have since updated twice since restoring with no problems so I can only say it worked for me.

Some others here had success with other solutions. Others simply waited and it worked again. So, if you have tried multiple solutions to no avail, consider either getting in a chat with Apple or go to your local Apple Store and perhaps they can help.