Can't get Godaddy outgoing server to work in Mail - OK in Outlook

I know this is kind of an old post, but it's still a challenge for a lot of people. After much blood, sweat and tears (seriously, my cat bit me during the process), I was finally able to get GoDaddy mail sending from my iPad.

Here are the steps I took:

1. Go to Settings > Mail > Add Account
2. Name: Person’s Name
3. Email: Person’s Email Address
4. Description: Automatically Set
5. Incoming Host Name: mail.mywebsite.com (replace with your own domain)
6. User Name: Person’s Email Address
7. Password: Person’s Email Password
8. Outgoing Host Name: mail.mywebsite.com (replace with your own domain)
9. User Name: Person’s Email Address
10. Password: Person’s Email Password

Save and let it all verify. Then go back and add the following to your Outgoing Server:

1. Use SSL: Off
2. Authentication: Password
3. Server Port: 25

Open the Mail app. Email should download immediately if there’s any in the mailbox. Send a message to an external address to test.

Notes:

• After entering your initial settings, iOS will attempt to verify the server. If get a secure certificate warning, you may need to View Details, then select Trust. It will do this for both incoming and outgoing servers.
• Email will remain on the server so you can access it from your computer later on.
• My email accounts are created in CPanel (Ultimate Hosting and Business Hosting packages).
• I know some people will scream and holler about non-SSL, but it's the only way I've ever managed to get it working.

I've used GoDaddy for nearly 10 years, but this is actually the first time I've had to set up their email for the iOS Mail app. If you can avoid it, do so. I typically set up email once in Gmail and use that app on all my devices.

Hope that helps someone else out there.

Are you using these settings?

Username

Your full email address

Password

Your email account password

Incoming Mail Server

imap.secureserver.net

Outgoing Mail Server

smtpout.secureserver.net

Incoming Port

Without SSL - 143
With SSL - 993

Outgoing Port

Without SSL - one of the following: 25, 80, 3535, 587
With SSL - 465

Run connection doctor and see what the result is under details.

Take a screenshot of your settings (outgoing) and post it here.

Turn SSL on and use port 465

Delete the account and re-enter it, reboot in between.

Port 25 and 3535 do not support SSL, 465 (and 587) do.

Rather than trying 'various ports' try the correct one specifically.

What settings work on your other Mac? SSL on or off (never use SL off unless you want your email to be open for the world to read.

GoDaddy provide accounts secured by SSL, are you saying that your GoDaddy account is different?

Post the exact settings you are usng on your other Mac. The telnet result does suggest a connection.

How odd

Try in safe mode

You can try resetting Mail.

Do a backup.

Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.

Copy the line below.

~/Library/Containers/com.apple.mail

While holding down the option key, select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.

Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.

Information learned from Linc Davis.

If you prefer to make your user library permanently visible, use the Terminal command found below.

Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion

You might want to bookmark the command. I had to use it again after I installed 10.8.2. I have also been informed that if you drag the user library to Finder it will remain visible.

Eric Root wrote:

Copy the line below.

~/Library/Containers/com.apple.mail

While holding down the option key, select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.

Just for clarification for the OP these are two different approaches to get to the same file.

1.)While holding down the option key, >>Shows the hidden users Library (~/Library.)

or

2.) select Finder>Go>Go To Folder from the Finder menu bar. Paste the line into the window

~/Library/Containers/com.apple.mail

Using the Go to Folder option will take you directly to the file itself in your user Library (~/Library,) no option key necessary.

Eric Root wrote:

Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.

AND if you are recommending moving the entire folder you are better off going to the /Container:

~/Library/Containers/