Can't get Godaddy outgoing server to work in Mail - OK in Outlook

Just want to add my two cents and say that what worked for me was this:

Preferences > my GoDaddy account > Outgoing mail server > Edit SMTP Server list > GoDaddy server > Advanced > Use custom port - put it to 465 as well as adding my password to password field.

I have experienced all the same problems listed above. Although, I seem to also be having very long incoming mail delays (sometimes 2-3 days) into mac mail from my GoDaddy email accounts (IMAP). In addition to the new MBP in which I am experiencing problems I have an old MBP 10.6.8 which receives and sends my GoDaddy emails without any problems. I noticed today that when I go into the Email Setup Center on GoDaddy my Open Ports (in the Email Server Settings) do not refresh, the wheel just keeps turning, whereas on my old MBP my Open Ports populate immediatly. I have been on the phone to apple and GoDaddy for hours and am getting very frustrated. I have a feeling there is some new internal security function in 10.9.2 that prevents the MBP from reaching the Godaddy ports. Can anyone add anything to this?

Specifically regarding that 'Checking ports...' function on GoDaddy, I have NEVER seen it populate on client's accounts, pre or post Mavericks.

If anyone else has, well, that points to the randomness of their systems.

straighten up

Just tried the following - which for now seems to work.

deleted offending account

quit mail

changed password on GD website

restarted mail

added account - same settings EXCEPT outgoing port 3535 (no ssl)

works!!

for now.

This worked for me too. Halleluiah. Just started a gig where GoDaddy email was the required deal, and am glad there was a solution to this.

And believe me, I'd love to blame go-daddy.

But since upgrading to Mavericks, I've had a myriad of email problems, particularly when connecting with another gigs Exchange email. I had to switch to Outlook email, and then, when I updated to the latest version of office, Outlook started having problems with deleted messages (they'd delete in Outlook, but not on the Exchange server- only when I delted the messages from my iphone or ipad did they delete from the Exchange server. Go figure).

Between Mavericks, Apple mail, Outlook, Exchange Server and now Go-Daddy, it's a hodge podge of problems. A miracle I get anything done....

Same result here. Called GoDaddy and they were useless. Luckily I found this forum and tried everything is here. My solution was to delete the account I created on iMail, go to godaddy and change my password, logged out of go daddy and logged back in using new password to test, opened and installed account on iMail.

Worked like a charm!

Good luck

I had this same problem with my mac. I was setting up the POP mail from Godaddy. I am using Apple Mail. I did everything and finally tried @texasfire solution of changing the TLS certificate. It worked like a charm. Thank you so much.

I had this same problem with my mac. I was setting up the POP mail from Godaddy. I am using Apple Mail. I did everything and finally tried @texasfire solution of changing the TLS certificate. It worked like a charm. Thank you so much.

Texasfire solution worked for both my new MacPro and MacBook Pro 2014. Thank You!

After 3 hours of getting jerked around by GoDaddy, I noticed that the password criteria for the incoming and outgoing servers were different. For example, one asks for 5-25 characters, the other 8-14. One requires a special charcter, the other does not. My incoming worked, outgoing would not, no matter what ports I tried.

My solution that worked was to pick a password that met both sets of criteria:

Go to GoDaddy (specifically GoDaddy, not from SecureServer interface) and change your email password to something 8-14 characters, containing a number, a capital letter, and a special character.

Everything else I did as normal (port and ssl-wise.)

This also fixed being able to get in via mobile devices.

GoDaddy has advised me today that their outgoing SMTP port "80" does not work anymore. They have advised me to switch to "3535". Since the switch, everything has been working great.

I hope that this helps!

I'm not buying it. If they had made such a switch, we would have been hearing from our clients since the supposed 'change'. Right now, I'm leaning toward what they told you as more random nonsense, covering for shoddy systems.

LukeD wrote:

GoDaddy has advised me today that their outgoing SMTP port "80" does not work anymore. They have advised me to switch to "3535". Since the switch, everything has been working great.

I hope that this helps!

Link to that information please.

And are you really comfortable with the idea of using an unsecured system (no SSL) I know I wouldn't be.

satishfromfl wrote:

I'm not buying it. If they had made such a switch, we would have been hearing from our clients since the supposed 'change'. Right now, I'm leaning toward what they told you as more random nonsense, covering for shoddy systems.

These are the 'correct' settings (according to GoDaddy)

Username

Your full email address

Password

Your email account password

Incoming Mail Server

imap.secureserver.net

Outgoing Mail Server

smtpout.secureserver.net

Incoming Port

With SSL - 993

Outgoing Port

With SSL - 465

Link to what information?

I had called GoDaddy today. That was what they had said. So, that was what I had reported. Ever since I had made that "3535" change, my email has been working flawlessly on all my devices.

What is SSL going to do for me? All SSL does is cause issues sending emails with wireless Internent providers, at least in Toronto, Canada where we have only two communist monopolies, Rogers and Bell. Rogers specifically advises users not to use SSL to avoid delays sending emails via their network.

I had posted a possible solution that has worked for me. I am sure GoDaddy offers many different solutions. I guess I was just lucky today getting one that worked for now.

Cheers!