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My MacBook Air (2013) won't turn on

This morning I was using it, and it was working fine. I came home this evening, plugged my MacBook into the MagSafe power adapter and went to power it on - and nothing happened. It is responding to the power adapter (ie lights up green initially and the orange) but I cannot get it to respond. At one stage I did hear a brief chime as if it was rebooting, but it cut off again.


I have tried everything I can find online - holding down the power button, holding down power, option and command, etc but nothing is working. I have only owned this laptop for a couple of months and I cannot think of anything that would have damaged it. As I say, it as working this morning.


I am desperate for help as I am currently abroad and not near an Apple Store and my laptop is essential for the work I am doing so any help would be greatly appreciated.

MacBook Air

Posted on Aug 9, 2013 12:17 PM

Reply
117 replies

Nov 22, 2013 1:50 AM in response to Camdenlily

To anyone having this problem that the macbook air 2013 won't start or even give lifesigns exept for the magsafe charger LED!


I tried reseting SMC.


Keep the lid a little open (thats what i did) and keep it in a firm grip to make sure you hold it.


THEN SHAKE IT LIKE YOU MEAN IT!

Then press the start button.

Done.


This will set of the SMS (sudden motion sensor), and in doing so, this solved my problem.


Now everything works like a charm!


Have a nice day everyone!

Dec 4, 2013 6:11 AM in response to DmitryDN

It's not because of the i7 processor.
I have a MacBook Air 2013 i5 8GB RAM 128GB SSD 13" and i obviously had this issue myself.


I don't know how all of you got this problem but i got it when my computer died from lack of battery power when i left it in sleep overnight with about 7% charge left.


I am really glad to see that everyone posting after me solved the problem by following my advice!


Stay awesome people and have a nice day!

Dec 4, 2013 6:30 AM in response to John Galt

I know they don't use the SMS system thesame way that the Mac's with HDD drives do. but to me it seems like it's installed and active considering that shaking the computers have worked and not just for me.


As someone else in this thread mentions it worked after he moved it, it seemed like a good idea to try and set of the SMS and see if that worked.
And obviously it did work.


No logic but hey, it works!

Dec 4, 2013 7:07 AM in response to Mjolnir4Life

Can't argue with success!


Since there is no SMS to reset I'd simply be concerned the original problem is something that may occur again, such as a loose connector or other component. If it's under warranty you should consider having Apple investigate the possibility of such a flaw. An SMS, if there were one, resets itself without any user intervention.

Jan 9, 2014 3:15 PM in response to rockfromSoCal

Hey,


I tried all of methods in this topic: resetting SMC, shaking, even removed case and tried to disconecting battery. None worked.


I have Macbook Air 11 late2010 and all I got is black screen. Power key not responding at all. When connected to charger, lights green as battery is fully charged.


Mac is out of warranty period. What should I do?


Thanks

David

My MacBook Air (2013) won't turn on

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