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Level 1

24 points

Talk21 email service stopping, how do I backup/migrate?

I've used Talk21 for my email for years and years. It went to Yahoo, then BT and I've just had an email saying that its going to stop and I have 3 options. Buy BT broadband, pay £1.60/month or leave.

I have Virgin BB, don't want to pay a monthly fee, and although not too happy with it, I'll have to let it go and use my Gmail email.

So how can I backup my Talk21 email? It was my prime email (I learnt not to use a ISP email in case you leave...).

I have numerous emails and folders etc that I want to keep. I've always just used it as webmail and on my iPhone nits also on my iMac mail app.

Is there any easy way to backup/export/save all my email? I suppose I could forward all the email to my Gmail one, but this would take ages with the number I have. I also don't have that long to do it, finishes around start of Sep.

Any help on someone who has done similar, or anything I can do.

Cheers

Posted on Aug 11, 2013 10:06 AM

30 replies

the loc-man Author

Level 1

24 points

Aug 19, 2013 6:25 AM in response to Csound1

Csound1 wrote:

Time for a screenshot, I had assumed that you knew your way around Gmail, but apparently not.

Take a shot of the sidebar in Mail on your Mac, post it here (obscure any personal info that appears)

Also I dont really know around Gmail either sorry, I only used it really when I signed up, when I had an Android phone, and for Google Music, so dont use it much, but have to now as Talk21 is going...

So the inbox above, is the same as the inbox on Gmail.com, but when I look under the Google Mail folder, and ALL mail, theres loads of emails in there which I cant see on Gmail.com, and that I cant seem to delete

thanks again for help

the loc-man Author

Level 1

24 points

Aug 19, 2013 6:42 AM in response to the loc-man

Ah ha, I've just found an "All Mail" item on Gmail.com, which seems to show all the mail, but his has stuff like inbox, dleeted, bin etc etc in, so everything I do with my mail still goes into the "All mail" in Gmail.com? seems daft to me, if I dleeted it, put it in the bin?

Still doesnt explain, thogh, if I delete some mail in the iMac Mail app under Google mail>all mail, will this delete it on Gmail.com in the all mail?

Also how do I stop calendar reminders going to the email on Gmail please?

cheers

Csound1

Level 9

59,985 points

Aug 19, 2013 6:45 AM in response to the loc-man

All Mail is exactly that, all of the mail that ever went through Gmail, including the mail you deleted. Best thing to do with the All Mail folder is to turn off the view of it in mail. You can't delete from it (because it is simply a view) and you clearly find it confusing. All the others listed under Google Mail are optional, they are labels that you may apply to existing mail. If you look on Google under the same labels you wll find the same mail (ie: look under Important on the website, it should match Important in Mail)

To suppress the view of 'All Mail' (or any other mailbox) go to Gmail's settings (on the website) and (under labels) choose which ones you want to see and which ones you don't.

Why did you choose Gmail, it is a very non standard system, was there a specific reason you needed it (if you don't just get rid of it and use iCloud instead) 4 accounts is 3 too many.

the loc-man Author

Level 1

24 points

Aug 19, 2013 7:01 AM in response to Csound1

No specific reason chose it, I had to have it when I got an Android phone (now gone), so kept it for that and I have a Google Music account (that works on my iPhone to)

The Talk21 was my primary one, and I then got an iCloud one when they came out, the Virgin one is my ISPs, which I try not to give out now, and am trying to sort this one out to just use one.

I dont like the Gmail interface at all, I much preferred the Talk21 folders, I dont like all these views, confusing, for me anyway.

What I want to be able to do is on my iPhone, using Mail app, delete it from there and then it will delete from Gmail, wherever it is suposed to.

I still havent even started migrating my emails over from Talk21 to Gmail yet, as wanted this sorted, and I'm running out of time!?! gulp...

Csound1

Level 9

59,985 points

Aug 19, 2013 7:05 AM in response to the loc-man

If you are going to use Gmail you need to understand it a little better. Google have tons of info and help pages for the mail system, read them. If you don't know how to use Gmails settings you will not find it a pleasant or even particularly intelligible system.

If you set it up as an Imap system it will do what you want, but if you leave the All Mail folder visible it will appear as if it did not, so you must get to grips with the Imap views available in the settings on the website.

the loc-man Author

Level 1

24 points

Aug 19, 2013 7:48 AM in response to Csound1

Thanks, tbh I've never had time yet to read a lot about Gmail as the Talk21 has become my priority as I have stuff I need to backup/keep from it before it closes in a few weeks.

It is setup as IMAP as far as I know, this means whatever I delete out of inbox in iMac mail app will delete it from Gmail.com, and also whatever I delete from Mail app on my iPhone will do the same?

I've now disabled the view to see "all mail" in the Mail app on iMac to stop confusion, so this should be it yes?

Thanks again for your help appreciate it.

Csound1

Level 9

59,985 points

Aug 19, 2013 7:51 AM in response to the loc-man

the loc-man wrote:

Thanks, tbh I've never had time yet to read a lot about Gmail as the Talk21 has become my priority as I have stuff I need to backup/keep from it before it closes in a few weeks.

It is setup as IMAP as far as I know, this means whatever I delete out of inbox in iMac mail app will delete it from Gmail.com, and also whatever I delete from Mail app on my iPhone will do the same?

Yes, provided all devices have Gmail setup as Imap.

the loc-man Author

Level 1

24 points

Aug 19, 2013 8:02 AM in response to Csound1

Looks like my iPhone one isn't says smtp, how can I reset it to IMAP?

Csound1

Level 9

59,985 points

Aug 19, 2013 8:06 AM in response to the loc-man

SMTP is the outgoing server, and is correct. The incoming server should be Imap.

the loc-man Author

Level 1

24 points

Aug 19, 2013 8:23 AM in response to Csound1

Can't see how to add a screenshot on my iPhone to the discussion...

But in settings and advanced on Gmail it has

Use SSL on

Authentication password

IMAP prefix /

Server port 993

Csound1

Level 9

59,985 points

Aug 19, 2013 8:27 AM in response to the loc-man

Your phone is using Imap

the loc-man Author

Level 1

24 points

Aug 19, 2013 8:29 AM in response to Csound1

Great not sure how you can tell but thanks anyway.

Csound1

Level 9

59,985 points

Aug 19, 2013 8:32 AM in response to the loc-man

There would not be an imap prefix field if you were setup as pop, which is the only alternative.

the loc-man Author

Level 1

24 points

Aug 19, 2013 8:34 AM in response to the loc-man

Tested it, sent an email, checked on Gmail.com that I had it. Deleted on my iPhone mail app and it deleted from Gmail.

So the "all mail" on gmail.com isn't just a view though its where they all go, I can delete from "all mail" on gmail.com just not from "all mail" on iMac mail view?

Csound1

Level 9

59,985 points

Aug 19, 2013 8:37 AM in response to the loc-man

Correct, the only way to delete mail from the All Mail folder is to do it on the website, if you delete from the All Mail folder then the mails deleted will also be deleted from any other mailbox they appear in (Inbox etc) so be careful.

Talk21 email service stopping, how do I backup/migrate?