How do i get rid of a iPhone Virus?

I have now for the second time a strange virus on my Iphone 5, iOs 6.1.4 It opens randomly the pre-installed apple apps like Newsstand, Settings, Notes etc. and changes settings there. The first time I had it, it sent a message with "awkward" to one of my contacts. This time it changed my wallpaper. I haven't jailbreaked my iPhone. How do I get rid of this ****? It seems to help to switch the Wifi off. A reset of the settings did work the first time but not now. Thanks for your help!

iPhone 5, iOS 6.1.4

Posted on Aug 12, 2013 3:28 AM

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Posted on Sep 23, 2017 7:43 AM

gloriacap1371 wrote:


How do you do a clean version of iOS on your phone?

Do a DFU restore:


  • Note that you must have a computer running Windows 7 or later, or Mac OS 10.9.5 or later
  • Install the latest version of iTunes from https://apple.com/itunes on your computer if it isn't there already (12.7 as of this date)
  • Reboot your computer
  • Disable any antivirus and firewalls
  • Launch iTunes
  • Connect the device cable to a USB port on the computer (not to a USB hub), but DO NOT CONNECT TO THE DEVICE YET
  • Press and hold the HOME and SLEEP buttons (VOLUME DOWN and SLEEP on iPhone 7/7+) at the same time for 8 seconds, until the screen turns black, then release the SLEEP button but continue holding the HOME/VOLUME DOWN button. If an Apple logo appears while holding both buttons you held for too long; start over.
  • While still holding the HOME/VOLUME DOWN button connect the other end of the cable to the device
  • You should see a message in iTunes saying a phone in Recovery mode has been detected (it may take up to a minute for the message to appear). When you see that message release the HOME/VOLUME DOWN button and the device should restore. When asked DO NOT restore a backup; set up as a new phone.
220 replies

Jan 30, 2014 11:13 AM in response to XP45

I'm still unclear on what you're seeing. If you're being redirected to a.tribalfusion.com when browsing a particular site, that site is doing it. Either it's a bad site or it has been hacked somehow.


If it's happening frequently, across a broad range of sites, including big-name sites that don't use advertising or redirects (like Apple.com, for example), then the issue is likely to be a problem with your network... perhaps a compromised router, perhaps DNS poisoning, perhaps something else.


See:


Eliminating browser redirects and advertisements


(Note that the information at that link was written with the Mac in mind, but most of the info is still applicable to the iPad or iPhone.)

Jan 31, 2014 1:04 AM in response to thomas_r.

Currently I have seen it with one site, but it happens so infrequently that it's hard to pin down. (Like once every other day.) Info I found previously said it was activated by certain sites that used the same kind of cookies (although it seems to happen more frequently right after I've deleted all cookies). So if it is the site, and not my phone, how is it that I'm the only one that has complained about it? The site in question is avsforum.com which is an A/V forum site, and is not some shady operation. I had been using this site for months with no issues, then about a week ago I started getting the redirects.


It is not my router as it happens both on wifi and AT&T cellular.


Is there any way I or Genius Bar could search what is on my phone to make sure there's nothing there? I don't see any way to even look at what cookies are on the iPhone.

Jan 31, 2014 5:00 AM in response to XP45

It's that site, then. Forum software can be prone to such issues, since a forum is designed to accept input from users and then display it for other users. A malicious person can set up a fake user, then embed malicious code in their posts. This is very common. Unethical advertising outfits will farm out this kind of work to people whose jobs are just to sit there posting convincing-looking posts with hidden (or not-so-hidden) advertising over and over again on forums and in comment sections on blogs. You should see the spam that my own blog software filters out!


The Genius Bar won't search your phone. There's nothing for them to find, in the first place. Plus, they don't have the time or the expertise to do such a search, even if there were something to find. At most, they will advise you to wipe your phone back to factory settings, which would just be a complete waste of your time in this case.

Mar 13, 2014 3:31 PM in response to SuperNMY

I know this post is pretty old, but I have something to say to people arriving here with similar conditions. I have a retired iPhone 4 (now serves as iPod touch) that had screen detection issues. It had one column of sensor that would detect your "touch" from inches away. And by inches away I don't mean the wrong part of the screen, I mean it would happen when you weren't touching the screen at all, but just hovering your hand in the air over the phone. It seems that this individual could tell pretty well that this was not a detection issue, but if you are experiencing any issues similar to this, one troubleshooting step that you could take is to download a drawing application. One that you can doodle in. Open it up when the phone is acting up, and see if any patterns arise (mine was a solid thin vertical line through the right quarter of the screen that drew itself in as you passed your hand over it). If nothing comes up or it closes the application and opens others, then who knows what's going on, just start resetting things of escalating pertinence like OP did and hope for the best I guess...

Mar 29, 2014 7:28 PM in response to Jamesmeyer

Jamesmeyer wrote:


My wife used to have this same problem when her phone was plugged in too. As soon as it was unplugged the behavior went away. I suspect there were inconsistent electrical impulses from the power source that rendered the screen inoperable. This only happened to us when it was plugged in to the car adaptor.

That probably means a cheap or defective car adapter. Car electrical systems are very "noisy", full of spikes and dropouts. A good quality car adapter will filter them out; a cheap one won't.

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How do i get rid of a iPhone Virus?

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