Hotmail not connecting to server iPhone 5

My daughter has a IPod 5 and is also experiencing problems with Hotmail email. It comes up with "connection to server failed" any ideas?

One or more of the following settings is wrong:

• Incoming server URL
• Incoming server port
• Incoming server SSL setting
• Incoming User ID
• Incoming Password
• Incoming authentication type
• Outgoing server URL
• Outgoing server port
• Outgoing server SSL setting
• Outgoing User ID
• Outgoing password
• Ougoing authentication type

I realize this doesn't help much, but these are all of the variables that need to be correct for it to work. You should be able to get all of this information from the Hotmail support pages, or by copying from your computer's settings.

the issue is still there and its annoying... Hotmail and iPhone 5s... this started only few days ago...

and the Authenticator App/Two password doesnt make any differnce...

also get -

Cannot Get Mail

The connection to the server failed

and on some messages -

This message has not been downloaded from the server

seen post to many post without a proper fix

I hope it gets sorted asap.

AV

My iPhone5 is not having any problems getting my hotmail emails. Maybe it is limited to certain hotmail accounts on certain servers.

Maybe it is... as this only started on my phone few days ago, otherwise it was fine

Gmail is ok

Yahoo is fine

only issue is with the hotmail account

as you said edhusky they might have a issue in ther farm... tbh i just want it sorted 🙂

Solution,

1. Go to settings, mail, hotmail account, delete account, delete from my iphone.

2. Go back to mail, add account, click on outlook for hotmail accounts, type in email and password, description comes up as outlook.

3. Confirm and check email.

After hours of searching have a simple solution:

Settings

Mail,contacts etc

Add account

Choose "exchange", not "other", then set up with hotmail email address and password

Worked first time - hope that helps

thank you all!

some how ive not made any changes to my settings since my last post and now its working fine...

Google Authenictor now and all is working welll even after i made that change.

thank for the help 🙂

I had this problem a couple of days ago. Yahoo and Virgin working fine, just my Hotmail screwed. I know this can happen if you have your email open on two devices (e.g. you iPhone and your iPad but this wasn't the case for me. I suspected some kind of Outlook/Hotmail conflict but as it was happening on both my iP5 and 3GS, despite the advice here, I decided to wait 24 hours and see what happened. The temptation to fiddle with the saettings was almost irresistable but I held my nerve and it eventually started working again. Now it's back to normal. Clearly an MS problem that's been sorted in the background.

Hello,

From one day to another, my iphone 5 could not used hotmail anymore, telling me user name or password incorrect, I tried to delete and reset the account, now can only receive the mails but cannot send, also, in my office under public wifi still cannot use at all, can you pls help?

Thanks,

Tina

When you set up an email account you must enter your user name and password TWICE, once for incoming mail, and once for outgoing mail.

Tks for yr reply.

Previously when setting up a new mail, only once the password is required.

However I tried to put for outgoing as well, when it is blank, it indicates : not mandetory. When tried to anyway input the PW, the program just keeps running then blocks.

Pls check further. This is really a new issue, I used the same email before on the same phone and it worked for long time.

Tina

You misremember. All email accounts since the beginning of Internet time have had separate credentials for incoming and outgoing email, with only a few exceptions such as MS Exchange server accounts (or iCloud). This is because the incoming and outgoing servers are separate. The "optional" label ("not mandatory") means that the iPhone doesn't require login information, but 99% of all SMTP email servers DO require it because otherwise they would be "open relays" meaning that spammers could use them to send their dreck.

As far as WiFi is concerned, some public WiFi networks block email access on standard ports. You may have to switch to alternate ports, or perhaps the one you are using blocks all email. Just turn WiFi off and use cellular data in those instances. Email uses very little data.

It works perfect for me