iTunes 11 crashes when I open the store.

thanks lionhartz - adding to the env path fixed the issue for me too. 🙂

Thanks everyone. I had the same problem. I have a Lenovo X1, 64 bit, Windows 8.1. I went to the Lenovo site and downloaded their latest version of the device driver for the Intel HD Graphics 4000. ITunes works again and I can access the Store.

Registering c:\program files (x86)\common files\apple\apple application support\ in the PATH environment variable worked like a champ! Thanks so much!

How exactly do you do that?

You can add the PATH enviromental variable in Control Panel> System> Advanced System Settings.

Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes

Range Ruler wrote:

Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes

Thank you that solved my problem!

I tried reinstalling, running as adm, upgrading my video card but nothing worked.

Thank you very much for sharing the solution, that solved my problem too! I had been fighting with it for many hours but this workaround solved it. This will probably be addressed in the upcoming update.

Solved my problem too!

Thanks! I use the iTunes for windows on Win8 Pro 64bit and I've been in trouble with the same situation. This solved my issue. I am amazed the issue was caused such a simple configuration problem after all. I wasted tens of my hours to find the solution so far.

This worked for me running on Win7 Pro 64 bit.

Thanks Range Ruler and Lionhartz!

lionharz, Thank you for one of the best/cleverest time-saving tips I've encountered in the many years (17 +/-) I've been rooting around the web trying to find fixes for tough (for me) windows problems.

For others like me not as savvy as lionhartz, In windows 8, I went into control panel, clicked on "system" and then clicked the left-side link "advanced system settings," then on the bottom-right clicked on the "environmental variables" button, then under "system variables" found/selected the "path" variable and clicked the "edit" button, then hit my keyboard "end" button (to get to the end of the string), then added a semicolon (";") followed by lionhartz's string "c:\program files (x86)\common files\apple\apple application support" (w/out the quotes) and viola!! my hp envy 17t-j000 laptop was able to seamlessly access the itunes store after days of crapping out.

Thanks, lionhartz!

Adding "c:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the path environment variable solved the problem for me!

Note that making a temporary change to the path variable at the command line didn't solve the problem but it worked perfectly when I amended the path under Control Panel > View Advanced System Settings.

Thank you!

Thank you so much, perfect trick!

Holy Cow! That worked! Thank you!

lionhartz wrote:

After using 'procmon.exe' downloaded from sysinternals to capture events generated by iTunes, it showed that it is unable to load 'QTMovieWin.dll'. For my case, I added 'c:\program files (x86)\common files\apple\apple application support\' to the system path variable, finally it works without downgrading the display driver.

Thanks lionhartz!

This fixed my issue 😀