iTunes 11 crashes when I open the store.

Thank you, lionhartz, for your work on the solution and thank you, jimmy-ray, for including the instructions to help somebody who is not quite so computer savvy be able to do this.

This fix worked PERFECTLY!!!

Thank you again!!!

RobH127, You are VERY welcome!!! I couldn't be more pleased that my supplemental instructions re: lionhartz's awesome fix was helpful. Us "not as savvy" computer folk have to stick together!

Hey man ! It works perfectly !!!! Thank you !!!!

Thanks Range Ruler!

Your alternate solution worked for me. Strangely [to me] iTunes, same version, does not crash on accessing the store on 2 other Windows 8 computers. Just the one. I presume that is because of a conflict with the display driver used on the PC that iTunes 11.1.0 crashes on.

Thanks again. You rule!!!

James

Range Ruler wrote:

You can add the PATH enviromental variable in Control Panel> System> Advanced System Settings.

Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes

This solved my problem! Thank you very much!

I joined the Apple Support Community soley to thank everyone here for doing all that fantastic work. 🙂

This was driving me nuts for days, and copying the .dll was such a simple, instant fix it you all made my day. Kudos!

This worked for me on the first go. Great find, lionhartz, and thanks for the effort!

Range Ruler wrote:

Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes

This worked for me! I haven't been able to use iTunes on my new laptop for 2 months but I can now!

Thanks u all.

After going back and forth, i was not sure how to do this tweak.

I tried to uninstall quicktime which was creating issue and restarted my computer. Now it works for me.

Once again thanks to all.

Best regards.

I am having the same issue and have done everything in this post but I am still not able to access the iTunes store. Until yesterday I was still signed into the store but since then I have been signed out of it. I was hoping that the iTunes update might help my problem but I still cannot access the store. I have a Sony Vaio

Adding C:\Program Files (x86)\Common Files\Apple\Apple Application Support to the system PATH environment variable worked for me too!

That worked! Thanks a lot! (Windows 8.1 Pro, Lenovo T530)

I didn't expect that to work, but it did! Thanks a lot. 🙂 I can't believe it was that easy...