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Sound on Apple TV not working.

I just turned on my Apple TV and I have no sound. It was working fine last time I used it. Checked audio settings and hdmi lead.

iPhone 4, iOS 6.1

Posted on Aug 21, 2013 3:35 AM

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Posted on Dec 27, 2013 4:48 AM

If you are still having problems and you have a receiver or HDMI switch between your AppleTV and your receiver then you may need a solution to correct the EDID in the HDMI signal between all the devices. See if this article matches what you're seeing. If so you can follow some of the recommendations based on your setup. http://www.pooraudiophile.com/2013/12/the-fix-for-appletv-hdmi-woes-and-hdmi.htm l. If your setup is simple then go for the Dr. HDMI. however make sure you have followed all the troubleshooting steps in the Apple tech notes.

59 replies

Feb 5, 2014 12:31 PM in response to lauri2000

In your case, is the issue that you're using a 2013 Macbook connected to a B or G WiFi connection? If you are using AirPlay with that combination, then Apple has issued a tech note of possible issues with those combinations. 802.11n networks don't appear to be affected:

http://support.apple.com/kb/TS5316?viewlocale=en_US&locale=en_US


The resolution that may help is turning OFF Bluetooth.


Airplay mirroring freezes or drops connections on an 802.11 b/g network

Symptoms

When using a MacBook Pro (Late 2013) or Mac Pro (Late 2013) with Airplay mirroring on an 802.11 b or g network, the TV image might freeze or the connection gets dropped.


Resolution

Turning off Bluetooth can enhance the performance of Airplay considerably. To turn off Bluetooth, locate the Bluetooth iconUser uploaded filein the menu bar on the upper-right corner of your screen. Click the icon and choose Turn Bluetooth Off.

Feb 7, 2014 9:23 AM in response to NickNac33

My TV is fairly new. My apple tv is fairly new. I am tired of having to reboot!

I had noticed last week or so that a few had said that the problems started after Apple did the last update. I don't see those comments now but I may be too annoyed to notice properly.

Apple is a different company these past years.
One more time and I'll replace it with a Roku. Maybe not as useful but my son swears by theirs.

Feb 7, 2014 11:39 AM in response to Clino

i just got the same issue, or almost the same.

have used ATV for the last three years, not a singel problem

Use Netflix alot.

last week Netflix started acting up, sound would only stay on for a few sec., if i paused movie, it would play sound for two seconds after play , then go mute.

So i go into TV show section from Apple, NO SOUND

Movies, preview, NO SOUND

BUT all the movies and TV series i have purchased HAVE SOUND ????????


i cant get it to work


ATV-hdmi into Pioneer LX83AVR to Pioneer KURO


if i play songs, sound is OK


i have tried to switch all off, change from HDMI to other inputs and back

i have pulled HDMI cable out and plugged back in again


AVR is set at Stereo



anyone have a clue

Feb 7, 2014 2:09 PM in response to z06norway

The Reset, not restart, worked for me. But only for a few days. Now cannot play music either through ATV or Air Play streamed from iPad or iPhone through ATV. Movies, TV series I have purchased from iTunes works fine. Just not music. If I go to YouTube and stream from iPad to ATV a music video, get picture but no sound.


ATV to Samsung TV and Samsung Home Theatre. Is this a DRM issue? Don't want to have to Reset every time I use ATV.

Feb 8, 2014 9:37 AM in response to Clino

First cheap trick to solve this bug is restart your device from Settings > General > Restart.


I noticed this audio problem after I turned on Conference Room and then turned it off. I would hear Apple TV sound effects but no audio from apps like HBOGO or Music. If I streamed music over from my laptop it would play fine. Really odd bug. Unplugged cables, changed Dolby settings and no difference. Finally a restart cleared up whatever the cause was and back to normal.


Hopefully Apple will patch and fix this soon.

Aug 2, 2014 12:19 PM in response to norm123

I have followed the steps in both articles and still do not have sound, or any kind, coming to the TV...not even the little clicks with Sound Effects turned on. I have also updated my software...in fact I did that before I pursued the steps in the articles. I also tried an alternate HDMI port on the TV without success. TV sound is normal. Any other suggestions?

Sound on Apple TV not working.

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