Sound on Apple TV not working.

I have this problem

I can hear clicks

but nothing on films or music

and I restarted the apple tv

I changed the setting

I changed the hdmi cable to see it it was a cable problem

I changed the tv to make sure it was not a tv problem

any suggestions?

I had the same issue. Perfect video, but no audio other than the sound effects from the navigation buttons. I tried all of the recommendations made in the two Apple articles listed above to no avail. My Apple TV was purchased 2015 connected directly to Samsung TV via HDMI cable.

The solution that finally worked came from the Apple tech support via phone. The tech support person was surprised that this solved the problem.

Here was my solution:

Go to Apple TV Settings --> General --> Network --> Choose the Wi-Fi network for my home --> Choose Forget Network

Then, rejoin the network.

We actually created a mobile hotspot with my iPhone to join that network, tested it, then dropped that network and rejoined the home network. Tech support says doing the above Forget Network step should serve the same function.

No more problem with no audio.

Hope that helps.

I found the solution,

After enabling mirroring apple tv through airplay, go to setting of display and select optimize for apple tv, instead of iMac/MBP, and it will work just fine, i tried it yesterday through xbmc , and had the same audio playing through internal speakers, checked sound settings and it wouldn't change, then did the workaround of optimizing for apple tv instead of iMac and it worked perfectly fine.

I found the solution,

After enabling mirroring apple tv through airplay, go to setting of display and select optimize for apple tv, instead of iMac/MBP, and it will work just fine, i tried it yesterday through xbmc , and had the same audio playing through internal speakers, checked sound settings and it wouldn't change, then did the workaround of optimizing for apple tv instead of iMac and it worked perfectly fine.

Hey guys...so i know it ***** to have to download a 3rd party app to get something working...but i downloaded this and my videos now stream pretty close to perfect(: not sure what it does but it works. Below is the link🙂

http://beamer-app.com/

Go to System Preferences-Sound-Output- see if Airplay is checked and that the volume slider is all the way up

I have the same problem of picture but no sound. My apple tv is connected via hdmi cable to my pioneer receiver and it worked great until I had to reset my apple tv. Now there's no sound. I shouldn't have to buy some Dr HDMI or whatever to fix this. Sounds like you posted an ad for that company.

I'm also having issues....

Open Spotify

Select Apple TV as to where i want the sound to come from

Nothing happens and the sound plays on my iPhone?

Pretty frustrating as this is a reason i purchased as I was told this would work in the shop

Just had this issue. Menu clicks, but no audio from any app (Netflix, iTunes Movies / Shows, etc...).

I toggled all audio settings and nothing worked.

Finally solved it by checking:

Settings > Airplay > Speakers.

Audio was being output to wrong speakers.

I have seen this problem too work around for me is to unplug the HDMI cable and plug it back

good luck

Read all the other advice and nothing worked until I came across your post, thank you so much as I had spent hours trying to get the audio working, now no issue.

I was having the same experience with my AppleTV if you're having problems hearing sound awls you need to do is

Just unplug Apple TV box and plug it back in

I had the same issue and your post helped a lot! In my case the choice was the audio was being sent to my Airport Express and I switched it to Apple TV. I don't ever remember changing it, but now I get program audio not just the menu clicks!