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8 points

"Cannot verify server identity" iPhone 4S on home wifi. I get this message on mail, safari, iCloud...

For the past few days every time my iPhone needs to load something, it will take a ridiculously long time to load if it loads at all. This includes loading email, iCloud settings, iTunes, safari pages, even apps that need an Internet connection. Starting this morning I get these errors. I get this error when I check my mail, try to surf on Safari, check my iCloud settings or open my Facebook app. When I open iTunes I get this message: "The certificate for this server is invalid. You might be connecting to a server that is pretending to be 'itunes.apple.com' which could put your confidential information at risk."

I have tried shutting down my phone and turning it back on. I have also tried resetting all network settings.

I have switched to 3G and get the same above message from iTunes.

The 'cannot verify...' message has disappeared though. Multiple pages in Safari load just fine. I open Mail and get this message: 'cannot load mail, connection to the server failed.' My Facebook app will load and load and will finally fail to update content. iCloud will not connect and show another 'verification failed' message.

My iPhone wouldn't even let me use this site to submit the question. So I am using my iPad 2 running iOS 6.1.3 and everything is just fine. Everything that is not working on my phone is working on the iPad just fine.

(an additional note: I have a reminder with geo-fence set a mile away from my current location and it will periodically go off even though my location hasn't moved in hours... Do not know if this is related or not but it started happening at the same time)

iPhone 4S, iOS 6.1.4

Posted on Aug 21, 2013 10:30 AM

25 replies

Feb 8, 2015 7:03 PM in response to KenTenTen

I reckon I can trace my issues back to downloading a new VPN only on my iPhone at beginning of the year (regular VPN was hit hard by 'the powers that be' here).

My laptop and iPad are unaffected.

I've uninstalled it and will see what happens.

Feb 8, 2015 7:26 PM in response to Shanghai Sharp

Fascinating.

I only run Astrill's profile (PC, iPho4 iPad3) and see it on both ios devices, but not in tandem.

Ken

Feb 15, 2015 6:34 AM in response to Shanghai Sharp

Did this uninstalling help?

Feb 15, 2015 11:27 PM in response to shellmich

short answer is no.

Initially I thought the uninstall had worked. Had nearly a clear day of the wretched message. In my euphoria I updated my original VPN (which now works) and opened Facebook (I know, I know). Now having to cancel the 'cannot verify...' message up to 10 times so back to square one.

Think KenTenTen has a point about polluting the certificate store. Anyone know how to clear it?

Feb 18, 2015 4:14 AM in response to Shanghai Sharp

I reset the iPad. Problem gone. (On iPhone and iPad) Reloaded necessary apps. Joy.

Did not install any email accounts.

Did add Twitter and FB, L-In and a few other messaging apps (WeChat, Telegram, Skype)

Haven't found the need to restore from my backup on the laptop.

Over time, I'll be re-engaging with the cloud for mail, contacts, calendars. We'll see when Bang happens.

Meanwhile, Happy New Year.

Feb 19, 2015 6:47 PM in response to KenTenTen

Added email (iCloud dot com address) Still joy. Like walking on thin ice, waiting for that last fatal step when I fall in the lake.

Feb 22, 2015 5:59 AM in response to KenTenTen

I have been in the south of China during the spring festival. There I was using my iPhone and my iPad (via mobile network, hotel and cafe WLAN) and did never receive these annoying messages. Now back at home in Jiangsu - the problems did start again. What is especially annoying is that it now also happens with my new iPhone 6, which is just some days old and which I did setup as a new iPhone (not using the backup of my older iPhone 4S). Besides the standard apps from Apple (with iCloud) I only installed a few apps I do use quite often such as: Mailbox, Evernote (and some other apps from that company), Sunrise, Downcast, several apps from Google, Kindle, Blinkist, Facebook and it's Messenger App, Skype, LinkedIn, GoodReader, Trello, Pocket, Twitter, Dropbox, a few news apps, Drafts, Swipes, IF, Workflow, a few apps from Yahoo, Pleco, Skritter, ....). But it seems that this did not prevent the problem to occur. Quite frustrating ... 😟