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My iPhone 4S has no sound for text messages or music, but does ring so I don't think it can be the speaker? Checked settings and all seems ok. When I try to select the different tones for the text is just vibrates and doesn't make the sound? Any ideas?

I noticed today that I hear no sound when I receive a text message. I've checked the settings and all ok. When I tried to select a different text tone I could only feel vibrations. Further investigations, I have found the same happens to receiving emails, and I have no sound when trying to play my music. However, I do get sound when I receive a call, so it can't be the speaker, I also hear my music when I have it on my Bose dock. Any ideas?

iPhone 4S, iOS 6.1.3

Posted on Aug 27, 2013 11:20 AM

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Question marked as Best reply

Posted on Aug 29, 2013 9:08 AM

Hi Baileyfour,


Welcome to the Support Communities!

The articles below may be able to help you with this issue.

Click on the link to see more details and screenshots.


iPhone: Can't hear through the receiver or speakers

http://support.apple.com/kb/TS1630



There are two places where vibrations can be set.

One is the Settings > Sounds


The other area is Settings > Notifications

If you have an app set to Alert, it may have a vibration set for it.


iOS: Understanding Notifications

http://support.apple.com/kb/ht3576


Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)


http://manuals.info.apple.com/en_US/iphone_user_guide.pdf


I hope this information helps ....

Have a great day!



- Judy

42 replies
Question marked as Best reply

Aug 29, 2013 9:08 AM in response to Baileyfour

Hi Baileyfour,


Welcome to the Support Communities!

The articles below may be able to help you with this issue.

Click on the link to see more details and screenshots.


iPhone: Can't hear through the receiver or speakers

http://support.apple.com/kb/TS1630



There are two places where vibrations can be set.

One is the Settings > Sounds


The other area is Settings > Notifications

If you have an app set to Alert, it may have a vibration set for it.


iOS: Understanding Notifications

http://support.apple.com/kb/ht3576


Information about Notifications settings can also be found in the iPhone User Guide (pages 131, 132)


http://manuals.info.apple.com/en_US/iphone_user_guide.pdf


I hope this information helps ....

Have a great day!



- Judy

Oct 5, 2013 7:03 PM in response to Baileyfour

I have this problem also. I have done all that JudySings suggested - no luck.


I have done a restore - no difference.


Music plays only when I have a jack plugged into the iphone.

Ring tones work ok

Nothing but a vibrate for text messages

Music won't play unless a jack is plugged in

tested on YouTube - no sound


all software is up to date,


I also get error message when plugging iphone into MacBook Pro - device not supported.


-mel

Nov 5, 2013 8:59 PM in response to Baileyfour

I just upgraded to the iPhone 5c but had the iPhone 4 and had the same problem with both phones. You say that your phone rings, but your text alerts, are not alerting you. I had the exact problem but I was also not hearing my phone ring. I found the solution to the problem so I thought I would share what I discovered. (Maybe you have already tried this):


Go to "Settings", then "Do Not Disturb" and at the top, go to "Manual" ... make sure that button is not green (is in the turned off position). Read what it says directly below the word "Manual". This solved my problem which I have been dealing with for weeks now! I can't believe it took me this long to figure out.

Nov 5, 2013 9:01 PM in response to Baileyfour

I just upgraded to the iPhone 5c but had the iPhone 4 and had the same problem with both phones. You say that your phone rings, but your text alerts, are not alerting you. I had the exact problem but I was also not hearing my phone ring. I found the solution to the problem so I thought I would share what I discovered. (Maybe you have already tried this):


Go to "Settings", then "Do Not Disturb" and at the top, go to "Manual" ... make sure that button is not green (is in the turned off position). Read what it says directly below the word "Manual". This solved my problem which I have been dealing with for weeks now! I can't believe it took me this long to figure out.

My iPhone 4S has no sound for text messages or music, but does ring so I don't think it can be the speaker? Checked settings and all seems ok. When I try to select the different tones for the text is just vibrates and doesn't make the sound? Any ideas?

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