Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Why you send me this ???? every day ????

Op 19 jan. 2017, om 20:18 heeft Apple Support Communities Updates <discussions-updates@apple.com> het volgende geschreven:

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ItsVnM <https://discussions.apple.com/profile/ItsVnM?ac_cid=tw123456> has posted in the iTunes for Mac community.

Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me <https://discussions.apple.com/thread/5277219?answerId=31280788022#31280788022&ac_cid=tw123456#31280788>

I just had this problem and all you have to do is click to buy the song and you type in your password and it will tell you that you can download it for free because it's purchased

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I tried to figure this out and I couldn't restore my purchase so I went into the album on iTunes Store and downloaded the songs individually even tho it will say 1.99$ or whatever after u hit buy it will say already purchased do u want to download again.

This is an automatic email that is generated based on the preferences you have set up. If you take the time to read the email, you will see a link in the body that allows you to "change your email preferences". Click on that to manage the emails.

GB

I had the same problem! None of the suggestions worked. I figured out how to sort it out.

Go into ITunes

Click on your Apple ID account

Veiw Apple ID

There should be a HIDDEN PURCHASED button

And all of the music is there.

Hope this works :)

Thank you very much, as you listed above, was easy and on point with what to do. I didn't do much about it for over 5 months then I did everything (except what you listed), now I am a very happy person, so thank you again.

Why do I get this message every time someone replies on this item

I don't even know what this is about and also tried to change the settings in my profile many times over

but it keeps coming

is there no way of getting rid of whole profile ?

Could have saved yourself a lot of time if you had just taken the time to read the "Helpful" responses which show up on the first page of the thread. The solution was there, and was re-posted repeatedly throughout the thread. ....

GB

This is one of those ridiculous Apple problems that should just be solved. Most likely, Apple likes the extra revenue from people re-purchasing songs? I don't know, anyway. For me, the solution was to go to iTunes->Preferences->Downloads and select "Music" under Automatic Downloads. Suddenly, the songs that were grayed out (unavailable for download) suddenly all became available for download, when I went back to the album in iTunes. I am so amazed that this is fixed, I will send up several extra prayers to the Apple gods tonight. Thank you, oh perfect beings of business.

Incidentally, once you've done this, go to Store tab in iTunes. Then click the small text "purchased" on the right side. Then look for each album with a little iCloud download icon on it, and click the icon. This will download it to your computer. Finally, all the albums you have payed good money for will be available on your computer. What a concept.

jamaicaplain2002 wrote:

This is one of those ridiculous Apple problems that should just be solved. Most likely, Apple likes the extra revenue from people re-purchasing songs?

Except that you can't re-purchase it, remember? (see the title of thread) 🙂

GB

I went to the itunes store app, all the way at the bottom where it shows your ID & balance, view apple ID, scroll to "hidden purchases", unwise all.

found all my lost albums there, hope this helps!

Thank you for sharing your thoughts, but this is a user to user technical support forum. So, if you are posting here, you should be providing us with information about what your specific issue is. Ranting for the sake of ranting is against the TOU of this forum. Do you have a question?

GB

So I have bought some songs on my iPhone in the last few months and they were playing just fine. I listened to them all day at work and then I went to play them on my way home and they disappeared from my music library. When I go into iTunes and click purchased music and show the ones not on my phone all the songs that disappeared are in there and when I click the cloud icon to redownload them it says downloading and acts as if they are downloading but still don't show up in my library so I go back into iTunes and go back to purchases not on my iPhone and the cloud icon reappears.

Hi, I had the same problem and it was driving me crazy. I just solved it.

I had a pre-purchased album automatically download to my iPhone which I deleted as it was taking up too much space. It was then deleted from my iTunes library, was showing up as purchased in the store, but not allowing me to redownload it. It wasn't showing up anywhere in my iTunes library. I tried every suggestion listed here, with no luck.

I remembered that when I deleted the album, a little message popped up from iTunes telling me how to restore. So I tried deleting another album and the message popped up again, saying I could restore via my account information page.

I went to iTunes on my laptop, "account" on the menu bar, then "view my account"

There was an option for "hidden" purchases, next to it I clicked "Manage" and chose the option to view all hidden purchases and boom! it was there!

Hope this helps anyone else with the same frustrating problem.

I tried many of the mentioned suggestions, but finally discovered this: In your current ITunes Library 'Recently Added', go to the song- at the far right, click on the three dots, and use top option 'Remove Download'. Then choose 'Download' in the same place, and the song reloads.