Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

Hey there. I had the exact same problem with the Imagine Dragons album. Eventually, I just searched the individual song I was missing in the iTunes store, ready to buy it again, and it showed $1.29 instead of "Purchased". When I clicked to buy it, it said I had already bought it and gave me the option to re-download it for free. Hope this works!

The same exact thing is happening to me and I'm so aggravated by it. I removed the album from my downloads and phone because I thought it gave my phone a virus for some reason. The album isn't in my downloads or purchases but when I search the album it says purchased and I can't do anything further than that.

Solution posted just above your own in the thread: Re: Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

tt2

This is an even worse issue, now. Apple simply does not care whether itunes is usable or not, just subscribe to their sub-par music service, give them your money and shut up. I too, have given up. I will never buy another song or movie from itunes as long as I live. If I didn't have so much invested in Apple software, i would switch to Windows.

So I had purchased a song or at least a couple of songs and as soon as I updated my phone all of them went away and now I can’t re-download them so if anyone could give me an answer on how to get them back on my phone I would appreciate it thank you

As majestic as it sounds to "buy" music from apple, keep in mind that they "sold" it to you and "wrote" a digital receipt for your purchase (that you should ALWAYS save or screenshot)...they can (and do) whatever they want with that music...so with that being said, if that piece of music means enough to you.. just go ahead and buy the album/cd, etc. (in your own hand and not digitally, which is sad to have to clarify) so that you can have it for as long as you like and without conditions or "glitches" *****
<Edited by Host>

Applesksdck wrote:

As majestic as it sounds to "buy" music from apple, ...they can (and do) whatever they want with that music.

Not so much....

If you have the music downloaded to your iTunes Library, and you have that library backed up, then the music is always there for you to listen to or to sync to an iOS device. Apple has not access nor do they have any control over the contents of your local iTunes Library.

If you don't do that, then of course you open yourself up to losing the media.

Cheers,

GB

EdwardLand wrote:

Why does apple with all its bright software engineers allow this. Just fix it.

Allow what, exactly? This is a 5 year old thread with 21 pages of posts. So, unless you tell us what you are talking about, there is nothing we can do to help to answer your question.

Cheers,

GB

Hi,

If the tracks are still in your iTunes library, you will not or need to download again.

iTunes creates a playlist automatically called purchased and all new purchases appear there. However, I have found that this playlist does not contain all my purchases.

If you wish to keep all your purchases together, I suggest that you create a smart playlist based on Kind = Purchased AAC file.

Jim

Hi,

Are you looking in the right place? Go into iTunes Store and from quicklinks select Purchased. On the next screen, select Not on this Computer. This will show tracks that are available for download.

Jim

This is ridiculous. I purchased the Ellie Goulding album Halcyon (Deluxe Version) (that was the original name). The record lable updated the album last month with a different arrangement of songs and released it as Halcyon (Deluxe). In addition to that they released a stepped up deluxe version called Halcyon Days (Deluxe) which has even more songs. Most of the songs show as a greyed out "purchased" from my original album purchase but I can't redownload any of them or have a complete my album credit. Super frustrating! FIX THIS!

Dbax and others, hope this will work for you too (suffered the same issue, tried different suggested ways, no result).

Purchased items should show up in your iCloud definitely!

This is on Windows 7 PC (maybe also works on Mac mutatis mutandis)

Apple puts your purchases from the store in your iCloud. And normally in your iTunes Library on your device as well. In iTunes Music section from the menu I turned [View>Show Music in the Cloud] OFF long ago because I got mad from all the double songs in my lists (1 copy on my PC (iTunes Library) and 1 in the iCloud).

Since the Store says "purchased", I suspected the songs actually missing on my PC (in my iTunes Library) to be present in the iCloud, I - temporarily - turned [View>Show Music in the Cloud] ON. And there the 'missing' songs showed up!

From the iCloud one can easily download songs to the iTunes library on your PC (right mouse > download).

I'm still wondering why 6 out of 8 songs smoothly downloaded into my iTunes Library (as expected) and 2 did not, but this is a way to get to your songs anyhow.

Why is this not indexed in Apple FAQ?

Cheers, Jeromy

hey guys, the fix for me was like this:

mind you this is on a mac...

itunes>preferences>store

click box "download pre-orders when available"

click box "show itunes in the cloud purchases"

automatically dled my missing songs and it was fine after that!

I had the same problem with some songs with an album I've had for a while. It seems Isapp13's method worked fine for me. just look for individual songs from the album and it should have a price on them. It said something like "you have already purchased this song, would you like to re-download it for free?"

This one stumped me for a while also. For some reason, even my hard copy backups of the songs that I keep on my computer and on a separate USB Hard Driver were both gone as well. I farted around with everyone else's suggestions, but none of them worked. So I did this:

1) Start iTunes

2) Find the album with the missing songs and delete them all out of your iTunes Library

3) Go to the iTunes Store

4) Click the Home icon (if you're not already on the Home screen)

5) Click Purchased under the Quick Links on the right side bar

6) Find the album / songs you are missing in the purchased list

7) Click the Cloud Download icon in the top right corner of the album image

8) Give This Guy two thumbs up!