Song shows as "Purchased" in iTunes and won't let me re-download it, but it doesn't show up in my Purchased list. I want the song back, don't mind re-downloading, but it won't let me

I'm having a similar issue with two iPhones, and I made a post about it. Some albums in "My Purchases" do not list all the tracks

I'm looking for answers so any advice would be helpful. (I have found more albums that are incomplete in My Purchases since I made the post...)

There we go...I forgot about this. Now I feel dumb. Yeah, apparently my Apple ID was made into 2 account names and the one I thought was correct based on my email address was the one without any purchases. The correct one ended in @aim.com. Thanks for the help.

For those that come across this, here's the link that I was given on my iPad: AOL Usernames can no longer be used with the iTunes Store - Apple Support

Dave

This worked for me; thanks for sharing this tip. Infuriating that it has to be this difficult, but thankfully something finally worked.

Thanks!! This worked for me. I don't understand why the heck Apple would hide purchases at all.

Why does apple with all its bright software engineers allow this. Just fix it.

What is "iCloud Sharing" exactly?

GB

If you already purchased music but can't redownload it:

1. go to the iTunes store
2. search what you are trying to download
3. (if price is listed for song) click the price
4. it should say, you've already purchased it, would you like to redownload it.
5. Hit yes (obviously)

You can download each song individually. The only thing i could not download was the "album only" content.

Apple please help with this!

Situation:

Purchases not hidden and they not in your library, but at purchases section there's no download button. You can’t redownload previous purchases.

Problem:

iTunes think that song / songs still in your library when they really not.

Solution:

1. Quit iTunes.
2. Hold option key + open iTunes > create a new empty library (save on Desktop).
3. Sign in with your Apple ID and go to purchases section, all the songs should be downloadable.
4. Download song / songs you couldn't before.
5. Create a folder on Desktop and drag and drop downloaded songs from iTunes to this folder.
6. Quit iTunes.
7. Hold option key + open iTunes > Choose your existing library (default: user folder > Music > iTunes) click open.
8. Drag and drop downloaded songs from folder to your existing iTunes library.

You can delete those folders on Desktop. 😉

On a computer...

1. Go to iTunes on your computer.
2. Click on "Account".
3. Select "Purchased".
4. Click on the Artist's name in the left hand column, for the music you'd like to download.
5. Click the little cloud / download icon on the album cover.
6. Enjoy!

I had the same problem and I think I figured out what was wrong in my situation. I had purchased some singles from a greatest hits album of the band and then I came across the same songs in the albums where they were originally released. From the original album page, the song was marked purchased but it was grayed out and I was not able to download it. If I went to the greatest hits album page, I could download it from there. It's hard to remember sometimes where you bought a song, or if another family member purchases a song, they may be able to purchase it from various releases. Not allowing customers to "cross-download" is probably a licensing requirement with which Apple needs to comply. So check to see if the song you can't download was released under another album--perhaps a greatest hits compilation, or a soundtrack album, etc. Happy listening! 🙂

I was having the same problem with the unhide all command, but when I tried unhiding each item separately it worked.

Once I unhid them all individually the download/download all option worked great.

I have the same problem and none of the solutions proposed in this thread work.

Not all of my purchased music is listed in the "purchased shortcut".

When I find in the itunes store an album I have purchased it tells I have purchased it but there is no way to download it.

I am using machine that is authorised to access my itunes puchased items.

Strangely itunes will let medownload them my other authorised device, an ipad.

I think this is one these Apple bugs we get from time to time and which get fixed... eventually.

The more I try to use itunes store the less I like it. I have loads of albums that have disappeared from my itunes library, itunes knows I have purchased them, but can't offer a simple way to put them back in my libray.

You are confusing the Purchased playlist in iTunes and your purchase history available from the iTunes Store. The Purchased playlist is not the definitive purchase history and when items are deleted from the iTunes library they are also deleted from that playlist, so of course they will not show up.

The recommended method to redownload purchases, if that service is available in your country of residence, is to click the iTunes Store. On the right side of the "page" under Quick Links click "purchased." This will take you to your definitive purchase history. Click "not on my computer" in the upper right to see all tracks not currently in the iTunes library. There is a search field on the top left.

I had just had the same problem, I went in my library in albums, I clicked on the album, then, I couldn't see the song. So I clicked on «show the entire album» under the songs, then the missing song appeared, and I downloaded it from iCloud and it worked.

tunes>preferences>store

click box "download pre-orders when available"

click box "show itunes in the cloud purchases"

That worked. It showed a new cloud column in iTunes in Songs view. Missing song has a cloud download icon, clicked and downloaded. Didn't happen automatically.

God this whole Apple universe is getting so very convoluted with every update/change now.

I am missing other songs that I am too frustrated to look for and solve but I know they are gone from HDD.