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Pages 09 only half opens

It's been a while since I've used this program. I'm using 10.8.4 OS X and 4.3 version for Pages.


When I click on the Pages icon to open the program the menu at the top of the screen loads but that is it.


If I manually click on "File > New from template chooser" nothing but a black screen appears.


How can I fix this? I heard that there is a file that I can trash, and then it will make a new one the next time I open it, but what file?

Mac mini, OS X Mountain Lion, (10.8.4)

Posted on Sep 3, 2013 8:56 PM

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20 replies

Sep 6, 2013 10:32 AM in response to Yellowbox

Yellowbox wrote:


As Jerry said, Yvan Koenig has written an uninstaller script that you can download from this page. The file is called Uninstall iWork'09.zip


Have you tried it?

I did download it but the problem with it is that it doesn't include any instructions. It's a Apple script but I've never worked with one so it doesn't help. I did try double clicking on it but nothing happened.


I also clicked 'Play" on the other script and it said "running" but nothing changed (iWork is still there).


Thanks guys for helping and trying to sort this out. Appreciate it.

Sep 6, 2013 11:17 AM in response to fruhulda

Tried both of those things fruhulda but the iWork folder is still there. So I decided to try to manually delete it. However, the files listed below are not there:


User/Applications/iWork '09 folder

User/Library/Application Support/iWork '09

User/Library/Preferences the com.apple.iwork.Keynote.plist

User/Library/Preferences the com.apple.iwork.Numbers.plist

User/Library/Preferences the com.apple.iwork.Pages.plist



So maybe the applescript did work, but I can't explain why the entire iWork folder was left behind untouched.


I do have a program called AppCleaner which found other files, including the crash reports, I saved those just incase. I'll run AppCleaner and do a reboot. I also have a backup of my harddrive if anyone needs to see any other files later.

Sep 6, 2013 1:57 PM in response to MyApple8MyPC

OK everything is uninstalled. I rebooted and reinstalled. Updated to 4.3.


At first when I clicked on opening the template chooser, just like before nothing happened. Then around a minute later they all showed up. As far as I can tell it is now working correctly.


I want to REALLY thank all of you guys for helping me out with this. I really appreciated it 🙂

Pages 09 only half opens

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