fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

I had to take mine into the Apple Store, and it was a hardware problem. I tried all of the other fixes, and nothing worked.

I used the "Depot Service" program, and it cost $300 to fix, but that's better than what the actual parts cost. I needed the computer for work. They replaced EVERYTHING on the machine except the keyboard...maybe the hard drive. It was a much bigger issue than expected, but I feel like they took good care of me.

I think they do need to have a repair program in place for this....this is definitely a flaw in the hardware somewhere, and a computer this expensive shouldn't need to be repaired like this at two years old. My other Mac laptops have lasted longer.

2012 13" MBP Retina.

Has has about 20+ kernel panics ONLY after the Recovery update right before the 10.10.3 update.

Took to the Apple store. All hardware ok. He thought maybe the graphics card, which of course, means a new logic board. Have been on enough other threads to know this fixes nothing. Have done the hardware and memory tests. All passed.

Since this has only started AFTER the 10.10.3 update, I'd have to call foul on it being hardware related. Have had 2 kernel panics since I did a clean install of the OS.

Anonymous UUID: 8571D89E-B910-72D3-15BA-19EE7AD2FEC3

Sat May 9 11:50:57 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff802dffe9f0): "Possible memory corruption: pmap_pv_remove(0xffffff80416063a8, 0x7fed3b808000, 0x253161, 0x8000000253161066, 0xffffff8139cd3b34, 0xfffffeb4803e6040): pv not on hash, head: 0xffffff80416063a8, 0x7fed3b830000"@/SourceCache/xnu/xnu-2782.20.48/osfmk/i386/pmap_internal.h:841

Backtrace (CPU 2), Frame : Return Address

0xffffff8139cd39f0 : 0xffffff802df2bda1

0xffffff8139cd3a70 : 0xffffff802dffe9f0

0xffffff8139cd3b60 : 0xffffff802dfff645

0xffffff8139cd3bc0 : 0xffffff802dfad505

0xffffff8139cd3cd0 : 0xffffff802dfa319c

0xffffff8139cd3d00 : 0xffffff802df4e637

0xffffff8139cd3d40 : 0xffffff802e3c1d49

0xffffff8139cd3db0 : 0xffffff802e3d9572

0xffffff8139cd3e30 : 0xffffff802e3d9a47

0xffffff8139cd3e70 : 0xffffff802df282d6

0xffffff8139cd3ea0 : 0xffffff802e01843e

0xffffff8139cd3ec0 : 0xffffff802e034b3f

BSD process name corresponding to current thread: airportd

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000002dc00000

Kernel text base: 0xffffff802de00000

__HIB text base: 0xffffff802dd00000

System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)

System uptime in nanoseconds: 1701168071235

last loaded kext at 367191992099: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7fb06eb000, size 389120)

last unloaded kext at 148271724051: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7faf999000, size 2043904)

loaded kexts:

com.apple.filesystems.smbfs 3.0.1

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.19.5

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleMikeyDriver 272.18

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.driver.AppleMultitouchDriver 263.9.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro10,2, BootROM MBP102.0106.B07, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.6f59

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Anonymous UUID: 8571D89E-B910-72D3-15BA-19EE7AD2FEC3

Mon May 11 15:02:06 2015

*** Panic Report ***

panic(cpu 1 caller 0xffffff800b417cc2): Kernel trap at 0xffffff800b7308a9, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0x0000000000000089, CR3: 0x000000023b3620c5, CR4: 0x00000000001626e0

RAX: 0x0000000000001149, RBX: 0xffffff800b9d2554, RCX: 0xffffff8116625008, RDX: 0xffffff801d8d15f0

RSP: 0xffffff80178ab370, RBP: 0xffffff80178ab3d0, RSI: 0x0000000000189149, RDI: 0xffffff801d8d15f0

R8: 0x0000000000000000, R9: 0xffffff80178ab55c, R10: 0xffffff80178ab55c, R11: 0xffffff801d7fcc00

R12: 0xffffff801d8d1008, R13: 0x0000000000189149, R14: 0x0000000000000001, R15: 0x0000000000189149

RFL: 0x0000000000010202, RIP: 0xffffff800b7308a9, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000089, Error code: 0x0000000000000000, Fault CPU: 0x1

Backtrace (CPU 1), Frame : Return Address

0xffffff80178ab020 : 0xffffff800b32bda1

0xffffff80178ab0a0 : 0xffffff800b417cc2

0xffffff80178ab260 : 0xffffff800b434b73

0xffffff80178ab280 : 0xffffff800b7308a9

0xffffff80178ab3d0 : 0xffffff800b731ac3

0xffffff80178ab4e0 : 0xffffff800b75f716

0xffffff80178ab650 : 0xffffff800b56f05f

0xffffff80178ab6d0 : 0xffffff800b543c0c

0xffffff80178ab8f0 : 0xffffff800b5629a2

0xffffff80178ab990 : 0xffffff800b54e5b8

0xffffff80178abbd0 : 0xffffff800b54f343

0xffffff80178abf50 : 0xffffff800b84ba86

0xffffff80178abfb0 : 0xffffff800b435376

BSD process name corresponding to current thread: Google Chrome

Mac OS version:

14D136

Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x000000000b000000

Kernel text base: 0xffffff800b200000

__HIB text base: 0xffffff800b100000

System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)

System uptime in nanoseconds: 19336149084850

last loaded kext at 5909239004694: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8daeb000, size 20480)

last unloaded kext at 5969279045771: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f8daeb000, size 16384)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 85.3

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleMikeyDriver 272.18

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

com.apple.driver.AppleMultitouchDriver 263.9.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro10,2, BootROM MBP102.0106.B07, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.6f59

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM256E, 251 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: iPhone

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

macwebdiva-

Your kernel panics show a non-Trend.

In the absence of third-party kernel extensions, you have forced the kernel into impossible situations two different ways. That is often associated with RAM Memory problems.

You should plan on running Apple Hardware test all night. Type L to loop the test.

Hi kaczor,

Same issue, my mid-2012 MBP exhibits all of the symptoms, took it to Genius bar and they said it's not covered. Did you have any luck? It's got to be the same problem....

I used the gfxCardStatus application and force it to run on the integrated graphics (Not the Intel HD4000 GPU) and it no longer crashes. How annoying...... clearly an issue with the GPU. Anyone know how to permanently disable the Intel HD4000 GPU?

Same here, mid 2012. Kernel Panic. Took it to a genius bar and they couldn't replicate the problem and therefore wouldn't replace the logic board. Happened again today and yesterday. Im not really sure what else to do now!

Same. Mid 2012. Unfortunately didn't pass the "MacBook Pro Repair Extension Program for Video Issues" test. Regardless, I was still getting GPU panics that were making my mac pretty much unusable. Just got it back the other day from Apple repair in Texas. All they did was wipe my HD. Nothing else. It is working better but I've already had 3 GPU panics just this morning; overheating, waking from sleep, and plugging in a thunderbolt display seem to be the triggers. Just a matter of time before this becomes unworkable again. Based off what other people have said here about multiple board replacements, there doesn't seem to be any surefire long term solution for this particular model. I'm at a loss.

Did you try to plug in external displays? Do they work? If they don't, won't it satisfy guys at Apple?

Forcing the mac to work in the "Integrated only" mode via gfxCardStatus helps a little. But yes, it seems to me that there is no long-term solution (sadly) 😟

Hi Everyone... I have answers. 🙂

I had the same issues (my config: Mid-2012 MBP 15" with Retina). Screen would randomly go black while using, and the only solution was a hard shut-down followed by startup. The issue got progressively worse over the course of 6-9 months -- more frequent crashing and MBP would not start-up at, particularly when I had used anything graphics intensive prior (heat issue). Upon restart, error logs would show 'GPU Panic.'

After trips to the Apple Store, where we reinstalled the OS and couldn't replicate the issue, I ran across a post (believe a user named Peter Loraine deserves the credit), which indicated this was a HW related issue resulting from faulty discrete AMD graphics cards.

Now for the good news... Apple has launched a repair program which extends through Feb 27, 2016 (see link below).

http://www.apple.com/support/macbookpro-videoissues/

I took my MBP to an Apple Store, where advanced diagnostics were performed. It confirmed that there was a video test failure. MBP was then sent off for Apple depot service (at no cost to me - and I was out of warranty, but covered under this program). As an FYI - estimated cost to repair showed $310 US, but again, was zero to me. Three business days later, I had my computer back. The Apple depot process is FANTASTIC. In addition to replacing the Logic Board, I had a long-standing trackpad issue (my fault) that was also fixed (at no charge) by Apple and they replaced the heat-sink to ensure there would be no over-heating in the future. Bottom line, I have practically new mid-2012 MBP, and couldn't be happier with the way that Apple handled it. Not a single issue at this point, and my MBP is running better than it has in years.

My advice - make an appt at an apple store, go to the embedded link and take a print-out with you.

Understand that the process can be extremely frustrating, so hope this helps.

Apple has launched a repair program which extends through Feb 27, 2016 (see link below).

http://www.apple.com/support/macbookpro-videoissues/

I took my MBP to an Apple Store, where advanced diagnostics were performed. It confirmed that there was a video test failure. MBP was then sent off for Apple depot service (at no cost to me - and I was out of warranty, but covered under this program). As an FYI - estimated cost to repair showed $310 US, but again, was zero to me. Three business days later, I had my computer back.

My advice - make an appt at an apple store, go to the embedded link and take a print-out with you.

My suggestion... Copy and paste the panic report into a word doc or other and print it out. Take it with you to the Genius Bar. There are two types of diagnostics that I've seen them run, one which is more exhaustive, easily showed the video test fail.

This is almost certainly a result of the GPU issue that is under warranty. (see my previous posts).

Good luck.

The recall program requires that your Mac FAIL the Video Switching Test (VST). it takes 12 minutes to run unless it fails early. So you should be early and ask for the VST test as soon as anyone looks up at you, so they can get it started right away.

I ran one of mine that had all the symptoms and it took the full 12 minutes and PASSED, so no free replacement for me.

Hilarious- so shockingly my laptop that has had numerous GPU Panic/Crashes does not fail their VST test.

Despite me having numerous error log crash reports saved that show the GPU Panic they say its not the issue and can't fix it under this program. The icing on the cake for this though is that they are able to replicate the GPU crashing the computer when trying to come out of sleep mode during their tests. But since this program is just for issues with resolution and distortion have to charge me to replace the faulty board. Apple should be embarrassed. The issue they saw 1st hand is caused by failure of the same component they are replacing under this program but want 315$ to do it.

He said computer parts aren't meant to last 3years... but obviously they are or else they wouldn't be replacing peoples 2012 components. So annoying! APPLE YOU HAVE A QUALITY PROBLEM!

I had constant gpu panicsup to a point where I couldn't even use my computer for more than 5 minutes. Then it would just boot to a black screen unless I allowed it time to cool off. Mind you, this was after two full disk wipes on clean OSX installs just in case software was the issue, which I thought at first since it happened while re-installing windows. I took it to the genius bar yesterday and it failed the VST test in a matter of seconds. So I'm very happy they're replacing the logic board for free.

To those who had their's replaced - does this include the gpu as well? It seems awful cheap ($200 in parts) for a gpu and board IMO. And if the issue lies within the gpu, since it runs ok on integrated graphics, why would they just replace the logic board?