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JJulio Author

Level 1

3 points

fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

I've been having a lot of what seem to be kernel panics, usually while watching/forwarding flash videos (e.g. on youtube) and or toggling between full screen or not or using Adobe Bridge and toggling between full screen or not.

What happens is that the screen goes blank (if I hit the keyboard I hear dinging sounds) and the screen goes blank, and I have to force a power off/on.

This has happened as often as 10 times a day.

I took my computer into the apple store, they ran their extended diagnostics and found nothing. The tech said it could be a logic board error, but because all the logs in the console were kernel panics he suspected it was the OS.

I reformatted the drive, reinstalled the OS and it ran fine for a day or so with minimal new software, including on youtube etc.

But today, I installed more software (Photoshop CC, a java based game, some extentions to firefox, and I experienced two panics today while viewing flash video.).

Anyone have any ideas?

I'd hate to shell out for a logic board replacement since I'm out of warrenty (just).

Thanks!!!

Interval Since Last Panic Report: 4 sec

Panics Since Last Report: 1

Anonymous UUID: 6A22FEFC-1709-E80A-D4FF-C1C3F46BADE4

Mon Sep 9 07:31:55 2013

panic(cpu 2 caller 0xffffff7fa4249f1a): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103000000 0xffffff81164c7000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8115c0b020 : 0xffffff8022e1d626

0xffffff8115c0b090 : 0xffffff7fa4249f1a

0xffffff8115c0b160 : 0xffffff7fa4685f1e

0xffffff8115c0b220 : 0xffffff7fa475a12d

0xffffff8115c0b260 : 0xffffff7fa475a18e

0xffffff8115c0b2d0 : 0xffffff7fa4a71146

0xffffff8115c0b340 : 0xffffff7fa4782a75

0xffffff8115c0b360 : 0xffffff7fa468cd50

0xffffff8115c0b410 : 0xffffff7fa468a7d0

0xffffff8115c0b610 : 0xffffff7fa468c8e7

0xffffff8115c0b700 : 0xffffff7fa4c61c73

0xffffff8115c0b760 : 0xffffff7fa4c5eea8

0xffffff8115c0b7b0 : 0xffffff7fa4c48915

0xffffff8115c0b7e0 : 0xffffff7fa4c03ddf

0xffffff8115c0b800 : 0xffffff7fa4c14cec

0xffffff8115c0b830 : 0xffffff7fa4c14a93

0xffffff8115c0b880 : 0xffffff7fa4c13491

0xffffff8115c0b8a0 : 0xffffff7fa4c436c6

0xffffff8115c0b8d0 : 0xffffff7fa4c43ad2

0xffffff8115c0b910 : 0xffffff7fa4c0ee2f

0xffffff8115c0ba90 : 0xffffff7fa4c3ff0f

0xffffff8115c0bb50 : 0xffffff7fa4c0d8c8

0xffffff8115c0bba0 : 0xffffff8023266e69

0xffffff8115c0bbc0 : 0xffffff8023268410

0xffffff8115c0bc20 : 0xffffff8023265e2f

0xffffff8115c0bd70 : 0xffffff8022e98c01

0xffffff8115c0be80 : 0xffffff8022e20b3d

0xffffff8115c0beb0 : 0xffffff8022e10448

0xffffff8115c0bf00 : 0xffffff8022e1961b

0xffffff8115c0bf70 : 0xffffff8022ea6536

0xffffff8115c0bfb0 : 0xffffff8022ece9e3

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fa423c000->0xffffff7fa424efff

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fa4234000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fa4239000

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa3987000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000->0xffffff7fa48c8fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7fa48c9000->0xffffff7fa4bfafff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7fa4bfb0 00->0xffffff7fa4cc8fff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

BSD process name corresponding to current thread: Setup Assistant

Mac OS version:

12E55

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x0000000022c00000

Kernel text base: 0xffffff8022e00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 1038576697742

last loaded kext at 966559123831: com.apple.iokit.SCSITaskUserClient 3.5.5 (addr 0xffffff7fa4ff7000, size 36864)

last unloaded kext at 1037025841004: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fa45de000, size 12288)

loaded kexts:

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.1.0

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AGPM 100.12.87

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.driver.AppleIntelHD4000Graphics 8.1.2

com.apple.GeForce 8.1.2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleIntelFramebufferCapri 8.1.2

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AppleSDXC 1.4.2

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 5.6.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOAcceleratorFamily 74.5.1

com.apple.nvidia.gk100hal 8.1.2

com.apple.NVDAResman 8.1.2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.7.8

com.apple.iokit.IOThunderboltFamily 2.4.0

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f35

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500.28 GB

USB Device: Touro Desk Pro, 0x4971, 0x1013, 0x14a00000 / 1

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

iPhone 5, iOS 6.1.2

Posted on Sep 10, 2013 10:47 PM

220 replies

May 19, 2014 9:00 AM in response to eddie268

Hi Ed,

There are no crashes with connecting an external monitor via thunderbolt. I forced the mbpr to use only the discrete graphics mode. I used gfxcardstatus for that. There are no crashes for 24 hours now (connecting and disconnecting an external monitor). The Mbpr is stable right now.

As follow up test, I removed gfxcardstatus. After that I disabeld automatic video switching in the system preferences. Still, everything is working fine now for at least an hour 🙂.

Cees

proshano

Level 1

0 points

May 19, 2014 9:09 AM in response to CeesBerrens

Hi all,

I also tried this (set gfxstatus to discrete, plug in 2 external monitors) and the system remained stable for almost the entire day despite the GPU getting hot and fans spinning to keep up. No problems at all, until at some point it went to sleep when I was away from it and crashed upon hangup with the usual GPU panic message. Then getting it back up was challenging after several reboots and trying to use the external monitors again crashed it several times. The behaviour is strange: the machine remains stable for the entire day despite getting pretty hot, and then sleeping it instantiates unstable behaviour. Running perfectly smoothly now in integrated mode only.

eddie268

Level 1

13 points

May 19, 2014 9:22 AM in response to proshano

hi guys,

i have also tried this setting the gFxstatus to discrete only and then using the machine as normal which (for me) involved normal business applications and plugging and unplugging the machine from the external tbolt monitor in my office. when forcing discrete mode I experienced no crashes while actively using the machine but, like proshano, I found that the machine cracshed when it went to sleep. this happened when I was using the machine while it was detached from the monitor and closed the lid to put it to sleep. when I opened the lid a short time later to resume work, it required a reboot and the crash report indicated the usual GPU trouble.

just curious, gFx seems to be able to turn off dynamic switching so I can force discrete or integrated graphics but it switches back to dynamic switching after crashes.

Cees mentioned the possibility of removing gFXstatus and forcing discrete graphics via the preferences panel. how is this done? is this done under the energy settings? the Graphics questions: Better Battery Life or Higher Graphics? Or is there some other way to permanently turn-off dynamic switching?

thanks,

May 19, 2014 9:29 AM in response to eddie268

Ed,

It is in the energy settings and yes it is the higher graphics question.

To be complete. I am always closing the lid when I am working with the external monitor.

May 19, 2014 11:42 PM in response to eddie268

All,

I removed the gfxstatus app, disabled automatic video switching in the energy panel, connected and disconnected an external monitor via thunderbolt with the mbrp lid open and closed. The mbpr has no crashes after 16 hours, even in standby mode.

This morning, I searched for every file with 'gfx' in the name (with easyfind app). I removed every file, library and folder with 'gfx' in the name, including the MS Office gfx library. This remove action will result the mbpr to stop functioning. I restarted the system in recovery mode (cmd+r). First I repaired the disk, after repair I reinstalled OSX. You will not lost data, apps or you preferences. After reinstalling I turned on automatic video switching again in the energy panel. I will inform you all about this test result. It is a normal working day for the mbpr, including external monitors connect via thunderbolt and a standard RGB monitor via an adapter.

PS: MS Office (Word, PowerPoint, Excel) are not working anymore, because of removing the Office gfx library...... Strange thing is that Outlook is working okay. I will not reinstall Office for this moment, because I want to know what the results are from this test.

May 21, 2014 4:50 AM in response to CeesBerrens

All,

Yesterdays test was succesfull. The Mbpr is still very stable with several external monitors, standby mode and automatic video switching ON. No crashes or whatever.

I just reinstalled MS Office for Mac 2011. I keep you informed

May 21, 2014 6:57 AM in response to CeesBerrens

CeesBerrends - just to confirm you were originally getting the crash message (different CPU caller perhaps)?

panic(cpu 6 caller 0xffffff7f896b3fac): "GPU Panic: [<None>

I am surprised that a software fix restores this but I hope you are correct.

Peter

May 21, 2014 7:43 AM in response to Peter Lorraine

Hi Peter,

Sometimes I got an error message but many times not. The Apple logo (on the startup screen) was also turning from the standard dark grey to bright yellow after restarting the Mbpr. And to be clear about it, I had to restart several times with a hard reset with the on/off button to get the display back to life and sometimes that was not working.

bbulkow

Level 1

0 points

May 21, 2014 9:07 AM in response to JJulio

The most recent 10.9.3 update seems to have changed, a little, the wakeup from sleep code.

When my machine wakes up, I'm confronted with a random grey-ish screen (some random color in it, too). It looks like uninitialized RAM. Then the machine gets to the business of refreshing the screen - and it never did this before 10.9.3, so I wonder if they've fixed a Mavericks wakeup bug. ( I'm running a two-replacement motherboard that now works great, but several people in my office do still have the mid-2012 retina blues).

Any difference in 10.9.3?

May 22, 2014 1:20 AM in response to JJulio

hi guys,

anyone upgraded to 10.9.3 and has a stable system now? i'm trying really hard to kill mine again, but since 10.9.3 it doesn't happen anymore. but as this is a very complicated issue, this might be totally unrelated - just wanted to know if you guys see changes.

May 26, 2014 8:00 AM in response to JJulio

Hi All,

I am running stable for more than a week. For me, the GPU panic kernel is solved.

May 27, 2014 7:50 AM in response to CeesBerrens

CeesBerrens, did you re-install office? We aren't having any panics following a logic board replacement - I am interested to see if your approach helps someone else with GPU panics.

May 27, 2014 11:43 PM in response to Peter Lorraine

Hi Peter, Yes, I reinstalled MS Office

eddie268

Level 1

13 points

May 29, 2014 5:13 PM in response to CeesBerrens

hi guys, I'm happy CeesBerrens has worked out a stable platform. I've not as yet. My work cycle includes an Apple external monitor on my desktop, this macbook pro connected via thunderbolt, and when business requires I untether the macbook and use it as a desktop. some days I may not untether at all. some days, I might tether and untether frequently.

my experience is that nothing suggested in this forum has solved the problem of my GPU crashes. I continue to have panics and they always indicate a GPU problem.

I'd be grateful to hear of anyone who uses the machine as I do (tethering and unethering from an external thunderbolt monitor) who has found a stable routine. for instance, is it important to shut the machine down completely before untethering?

when the machine is running attached to the tbolt monitor, it is running in discrete mode only.

when I untether it, my practice is to use Gfx Card Status to force the machine to run in integrated only. Should I force it to run in Discrete only when untethering it? how do you do this other than selecting the "higher performance" option in the energy panel? Event though I have that option checked already, when I untether the monitor, it seems to switch back into integrated graphics mode and this switching sometimes causes a GPU panic.

my experience suggests that the problem occurs when 'switching' between discrete and integrated graphics. perhaps if the machinecould be forced to run the whole time one way or the other it would be ok. selecting high performance doesn't seem to do the trick alone when I unplug the machine when it's screen is active or when it's asleep. in doing so, it seems to revert to integrated graphics when I untether the monitor and this act alone (untethering while the window is active or the machine is asleep, or perhaps something else) seems to provoke a crash and GPU panic.

if you have any advice, I'd appreciate it.

kona_

Level 1

0 points

Jun 10, 2014 9:01 PM in response to eddie268

I'm another case of mid 2012 Macbook Pro Retina 15" 10,1 with the GPU kernel panic error. Mine is still under extended apple care warranty. The genius bar supposedly replaced the logic board. After one day the error is back already, crashing my ~$4k system.

Anybody else having this problem? Please let us know. Anybody have a permanent solution/fix?

Its 3-hours round trip to the apple store for me and I've already made two trips (one to drop off and one to pick up). Icing on the cake: when I dropped it off and told them I needed it for work all day every day, they sent a young associate out to try to upsell me to their premium apple care status ($499/year), and she promised that the would expedite repairs and provide me with a loaner of identical spec while it was out of commission. After shelling out for the top of the line computer (at that time), and now only 18-months into a 36 month warranty, I can't believe this company has the gusto to try and upsell me to first class service. At this point I've been treated like a second class citizen, and am irate.

fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related