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JJulio Author

Level 1

3 points

fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related

I've been having a lot of what seem to be kernel panics, usually while watching/forwarding flash videos (e.g. on youtube) and or toggling between full screen or not or using Adobe Bridge and toggling between full screen or not.

What happens is that the screen goes blank (if I hit the keyboard I hear dinging sounds) and the screen goes blank, and I have to force a power off/on.

This has happened as often as 10 times a day.

I took my computer into the apple store, they ran their extended diagnostics and found nothing. The tech said it could be a logic board error, but because all the logs in the console were kernel panics he suspected it was the OS.

I reformatted the drive, reinstalled the OS and it ran fine for a day or so with minimal new software, including on youtube etc.

But today, I installed more software (Photoshop CC, a java based game, some extentions to firefox, and I experienced two panics today while viewing flash video.).

Anyone have any ideas?

I'd hate to shell out for a logic board replacement since I'm out of warrenty (just).

Thanks!!!

Interval Since Last Panic Report: 4 sec

Panics Since Last Report: 1

Anonymous UUID: 6A22FEFC-1709-E80A-D4FF-C1C3F46BADE4

Mon Sep 9 07:31:55 2013

panic(cpu 2 caller 0xffffff7fa4249f1a): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x103000000 0xffffff81164c7000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8115c0b020 : 0xffffff8022e1d626

0xffffff8115c0b090 : 0xffffff7fa4249f1a

0xffffff8115c0b160 : 0xffffff7fa4685f1e

0xffffff8115c0b220 : 0xffffff7fa475a12d

0xffffff8115c0b260 : 0xffffff7fa475a18e

0xffffff8115c0b2d0 : 0xffffff7fa4a71146

0xffffff8115c0b340 : 0xffffff7fa4782a75

0xffffff8115c0b360 : 0xffffff7fa468cd50

0xffffff8115c0b410 : 0xffffff7fa468a7d0

0xffffff8115c0b610 : 0xffffff7fa468c8e7

0xffffff8115c0b700 : 0xffffff7fa4c61c73

0xffffff8115c0b760 : 0xffffff7fa4c5eea8

0xffffff8115c0b7b0 : 0xffffff7fa4c48915

0xffffff8115c0b7e0 : 0xffffff7fa4c03ddf

0xffffff8115c0b800 : 0xffffff7fa4c14cec

0xffffff8115c0b830 : 0xffffff7fa4c14a93

0xffffff8115c0b880 : 0xffffff7fa4c13491

0xffffff8115c0b8a0 : 0xffffff7fa4c436c6

0xffffff8115c0b8d0 : 0xffffff7fa4c43ad2

0xffffff8115c0b910 : 0xffffff7fa4c0ee2f

0xffffff8115c0ba90 : 0xffffff7fa4c3ff0f

0xffffff8115c0bb50 : 0xffffff7fa4c0d8c8

0xffffff8115c0bba0 : 0xffffff8023266e69

0xffffff8115c0bbc0 : 0xffffff8023268410

0xffffff8115c0bc20 : 0xffffff8023265e2f

0xffffff8115c0bd70 : 0xffffff8022e98c01

0xffffff8115c0be80 : 0xffffff8022e20b3d

0xffffff8115c0beb0 : 0xffffff8022e10448

0xffffff8115c0bf00 : 0xffffff8022e1961b

0xffffff8115c0bf70 : 0xffffff8022ea6536

0xffffff8115c0bfb0 : 0xffffff8022ece9e3

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fa423c000->0xffffff7fa424efff

dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fa4234000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fa4239000

dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7fa3987000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000->0xffffff7fa48c8fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7fa48c9000->0xffffff7fa4bfafff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7fa4bfb0 00->0xffffff7fa4cc8fff

dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7fa46 24000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7fa4222000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa3446000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7fa41d0000

BSD process name corresponding to current thread: Setup Assistant

Mac OS version:

12E55

Kernel version:

Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

Kernel slide: 0x0000000022c00000

Kernel text base: 0xffffff8022e00000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 1038576697742

last loaded kext at 966559123831: com.apple.iokit.SCSITaskUserClient 3.5.5 (addr 0xffffff7fa4ff7000, size 36864)

last unloaded kext at 1037025841004: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7fa45de000, size 12288)

loaded kexts:

com.apple.filesystems.afpfs 10.0

com.apple.nke.asp_tcp 7.1.0

com.apple.iokit.IOBluetoothSerialManager 4.1.4f2

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AGPM 100.12.87

com.apple.driver.ApplePlatformEnabler 2.0.6d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.driver.AppleIntelHD4000Graphics 8.1.2

com.apple.GeForce 8.1.2

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.driver.ApplePolicyControl 3.4.5

com.apple.driver.AirPort.Brcm4331 615.20.17

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleIntelFramebufferCapri 8.1.2

com.apple.driver.AppleMuxControl 3.4.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AppleSDXC 1.4.2

com.apple.driver.AppleAHCIPort 2.5.2

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBXHCI 5.6.0

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2.1

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.security.SecureRemotePassword 1.0

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOBluetoothFamily 4.1.4f2

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOAcceleratorFamily 74.5.1

com.apple.nvidia.gk100hal 8.1.2

com.apple.NVDAResman 8.1.2

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2

com.apple.iokit.IO80211Family 530.4

com.apple.iokit.IONetworkingFamily 3.0

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleGraphicsControl 3.4.5

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.driver.AppleThunderboltDPInAdapter 1.8.9

com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9

com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.driver.AppleThunderboltNHI 1.7.8

com.apple.iokit.IOThunderboltFamily 2.4.0

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.6.0

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.3

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

System Profile:

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f35

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)

Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500.28 GB

USB Device: Touro Desk Pro, 0x4971, 0x1013, 0x14a00000 / 1

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

iPhone 5, iOS 6.1.2

Posted on Sep 10, 2013 10:47 PM

220 replies

Oct 24, 2014 10:04 AM in response to edvardgrieg2

Cleaning was not a solution at last. I'm still geting GPU panics, which are produced when for any reason GPU temperature reachs 60º. I'll try making a deaper cleaning tomorrow, but I think the only solution will be replacing LB.

Oct 24, 2014 10:12 AM in response to VimCommando

We contacted Apple, described our troubleshooting steps, and they immediately authorized replacing the logic board; we were very fortunate we still had a few weeks left on the warranty.

Since I've got the computer back from the warranty service I haven't had any issues at all.

TeeSea

Level 1

0 points

Oct 25, 2014 8:40 AM in response to JJulio

Bringing my 2012 MBP Retina, i7, 8GB, 512 GB, nV650 to the Genius Bar today. Same symptoms as everybody else. Fortunately, I have AppleCare.

Dazman

Level 1

10 points

Oct 25, 2014 4:18 PM in response to TeeSea

After my 3rd AppleStore visit, they replaced the logic board. I think having visited twice before, having a video I recorded on my iPhone of the screen blank/white keyboard lights and then needing a power off etc. helped explain the situation. So far so good !

Oct 27, 2014 12:49 PM in response to Dazman

Add another to the list:

mid 2012 macbook pro retina 15-inch

On third logic board and out of warranty, having these same issues and hoping apple will eventually address this trending issue.

- A once happy apple user

TeeSea

Level 1

0 points

Oct 27, 2014 12:54 PM in response to TeeSea

The Genius tried to repro the problem, but couldn't. However, he saw the GPU panic logs and said that since it powered down during the built-in Apple Diagnostics pass, the computer needed to go to the repair depot. I'll have it back in 3-5 days and will give an update.

The cost would have been $310 without AppleCare.

Oct 27, 2014 2:35 PM in response to Seabass1996

I'm on my 3rd logic board too. Luckily this one's held so far (even if the screen does go blank for about a second when I go to Google Maps in Chrome). There's still hope.

Gene Ge

Level 1

0 points

Oct 29, 2014 6:11 AM in response to JJulio

+1, same issue. It started when I upgraded to Yosemite. Went to the Apple Store last night, they are replacing the logic board for $310. I have no AppleCare, but since it would have cost me $350 two years ago, I'm even saving some money. It's sad Apple laptops now last like any other laptop out there. My next laptop will probably be a PC, I'm very disappointed.

Oct 31, 2014 4:59 AM in response to SamCritch

Hi, I have one of the first mid 2012 15" MBPr in Ireland.

After exactly 2 years and 1 day, so early August 2014 it started crashing. I had invested in a 34" LG ultra wide screen a few months previously to view drawings and had been using it in clamshell mode.

I do not have Apple Care as I take really good care of all my Apple products and I paid over €2,000 for it in the first place, so a huge amount of money. The significance of the 2 years is an EU guarantee protection period.

I took it to an authorised Apple repair centre and they said it was hardware issue with the NVIDIA GPU and quoted me €600 to fix. They said the NVIDIA chip had overheated and fried. They also intimated that this was probably a design flaw as the fan and cooling couldn't deal with the heat build up. It certainly used to get quite hot and I run loads of parallel applications anyway.

As you can imagine I went apoplectic.

However they did instal gfxCardStatus so I could continue to use it in Intel Graphics 4000 only mode. This stopped the crashing but if I run MacKeeper or MS PowerPoint along with other applications it tries to switch on the NVIDIA card and crashes again. So I have to be careful.

I have no choice now but to wait and see how this problems builds up aka the 2011 graphics class action case and Apple recognises this is a design flaw and fesses up to a recall and fix.

Does this sound familiar?

Oct 31, 2014 5:01 AM in response to Conor Murray

Hi, I meant to add I bought the new MacMini, mid range 8Gb and 1TB HD last week to drive the 34"LG screen. I preferred to pay €719 rather than a similar amount to fix my MBPr and have the same problem reoccur.

Blizzke

Level 1

9 points

Oct 31, 2014 5:25 AM in response to Conor Murray

For me it started crashing after 2 years and one week. It is probably a "coincidence" but a defect so short after the warranty ends makes my skin crawl...

For me it was a company purchase so they only give you 1 year warranty, but I always take applecare with my products.

They took it in and it will be normally be repaired under warranty.

Oct 31, 2014 5:29 AM in response to Blizzke

Thanks Blizzke - keep me posted as to how you get on. If it is a design flaw then history will likely repeat itself!

TeeSea

Level 1

0 points

Oct 31, 2014 8:19 AM in response to TeeSea

Back from repair. All seems well, though the App Store is a little confused about iPhoto and iMovie being unable to be updated due to their being assigned to a different Apple ID which isn't the case. The problem has to be that the hardware UUID has changed and the App Store database doesn't have a way to move existing "accepted" apps from one UUID to another in the case of a logic board change.

Anyhow, Apple support is working on that part.

The computer is fine, at least for now.

Oct 31, 2014 8:32 AM in response to Conor Murray

What's that about class action?

Oct 31, 2014 8:53 AM in response to SamCritch

There is a class action re 2011 MBPs.

Go to AppleInsider and look for

Tuesday, October 28, 2014, 10:34 am PT (01:34 pm ET)

Apple hit with class-action lawsuit over 2011 MacBook Pro graphics failures

By Neil Hughes

fequent mid 2012 macbook pro retina kernel panic reboots possibly GPU related