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iTunes convert to AAC cuts track length

HELP!

I can't figure this out!


If i have a 320kbps .mp3 or Apple Lossless file and I want to convert it to 256kbps AAC in iTunes.

iTunes then cuts the the track length down dramaticly from i.e. 4.34 min. to only 1.12 min. WHAT?


I looked at my import settings, and everything seems fine. I even tried to reset them to default for good measure, but still the same.


I have included screenshots. Apologies my settings are in danish, but im sure you guys can manage 🙂


I am running iTunes 11.0.5


User uploaded fileUser uploaded file

OS X Mountain Lion (10.8.4)

Posted on Sep 13, 2013 4:38 AM

Reply
23 replies

Oct 6, 2014 11:35 AM in response to steeze

I'm having the same issue. iTunes 11.4, on OS X 10.9.5. This is a serious issue, and it persists no matter what the conversion settings are. The curious thing is, for each batch of converted songs, the "cutoff" point is different, sometimes 3:36 or 2:55 or whatever. For some songs there doesn't seem to be any problem, and for some songs it's impossible to get the full length conversion; of those, the length they get cut at also somehow seems to vary with the filename, artist, etc.

May 21, 2015 10:22 AM in response to Christian Super

I am having the same problem. It's absolutely infuriating. Imported several mp3 albums into my iTunes library. When starting iTunes, (12.1.2), checks for gapless playback info on all all songs every time. When playing these songs in iTunes, playback randomly stops anywhere from halfway through to 10 seconds before the end. These same tracks will play on an iPhone 6, or in quicktime - so it's not an issue with the mp3 files themselves.


As a workaround, I decided to convert to AAC using iTunes. The AAC files are created with truncated lengths - the same as where the songs stop playback.


This has to be an iTunes error, something with the way it scans files for gapless info.


It effectively makes iTunes unusable. I'm using my iPhone to play music currently, which is a hack fix at best.


Read all the threads, boards, have submitted multiple feedback to Apple, nada. Seems like this issue has been going on for years with no fix. It will be a HUGE pain in the ***, but looks like I'll have to get out of the iTunes ecosphere.

May 21, 2015 11:02 AM in response to Tisman

Tisman wrote:

Read all the threads, boards, have submitted multiple feedback to Apple, nada. Seems like this issue has been going on for years with no fix. It will be a HUGE pain in the ***, but looks like I'll have to get out of the iTunes ecosphere.

Did you try the CBR setting?


Yes, it has been going on for years. In fact there have been a whopping 20 posts in the past 1.5 years, not all of which were from different people or from people actually still having the problem. Presumably there is also a large data set of people doing conversions without problems, but people don't post here when they are not having problems. Given the relatively low profile of the issue you might need to do some troubleshooting yourself. Does this happen with all mp3 files? What happens if you rip a CD to mp3 with iTunes and then convert it? I am not a software engineer but if I were I would find an an issue a lot more approachable if presented to me with conditions I could reproduce.


http://www.apple.com/feedback/itunesapp.html

May 21, 2015 1:21 PM in response to Limnos

Limnos,


I believe there are many more posts on this subject under different headings because it is so nebulous. People have posted under "Playback cutting off", "iTunes stops song early", "Gapless Playback errors", "iTunes AAC conversion errors" etc, etc.


Here's a related example:


iTunes 11.1.5 stops song playback early


The AAC conversion issue is more of a secondary problem. We are simply trying to get an mp3 to play all the way through in iTunes. The playback is ending early and skipping to the next song. The mp3 is not corrupted because you can play these same songs all the way through on quicktime, iPhone, or other 3rd party media players. The same track that will not play all the way through on iTunes on my mac, will play perfectly fine when transferred to my iPhone through iTunes.


As a workaround fix, I and other users have attempted to convert the original mp3 files to AAC, as this will sometimes eliminate the playback error. However, the iTunes AAC converter is having issues converting the mp3 file - and is truncating the length. For instance, every track on the album i was converting was converted with a length of 3:09. The CBR setting solution is no longer valid in iTunes 12 as that is no longer an option in preferences.


In trying to present the solution in a more methodical / approachable fashion:


Have not encountered this issues before this version (12.1.2) of iTunes

The playback issue does not affect every song on the album

removing, then re-importing the album / track does not solve issue

mp3 files are playable on iOS devices, quicktime, and 3rd party media players

mp3 files that are pre-existing or ripped from CD are having the same issues

mp3 files that have playback issues are also unable to be converted properly using iTunes AAC conversion tool

mp3 files with issues that are converted with 3rd party conversion tools to AAC, then imported to iTunes will play with no issues

the mp3 files that are having issues are the same that mp3 files that are scanned for gapless playback information every time iTunes is launched


If there are any engineers who are working on the issue, I would be happy to send along the mp3 files in question.


if i had to guess, i think its an issue with the way iTunes 12 is scanning the mp3 file. Whatever it's 'seeing' is causing the gapless playback info to incorrectly end the song early. No idea what happening with the AAC conversion but would guess they are related, as their must be a similar 'reading' of the file for the conversion.


Hope this helps.


-M

Nov 5, 2015 6:50 PM in response to steeze

Found a fix for this problem and the solution isn't too bad! The problem is with the AAC converter in iTunes, simply download a 3rd party audio converter. I used Media human and converted all the songs that I recently download since the issue begun (About a 100, and some did and some didn't have the problem before). Also, I set the settings so the songs were directly imported to my library.


P.S.

The settings I chose for conversion were(not custom):

stereo, 44100Hz, 320 kbps


Here's a link to download it:

http://www.mediahuman.com/

iTunes convert to AAC cuts track length

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