OSX 10.8.5 Update HDMI sound not output after source switch

Upgraded my Mac Mini this morning with latest update. Ever since, everytime I switch source on my TV from one to another, I'm not garanteed to have sound being output on my Mac Mini. Only solution is to reboot.


Am I the only one facing this kind of issue???

Posted on Sep 13, 2013 3:33 PM

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118 replies

Sep 23, 2013 12:51 AM in response to CelestianX_

Great thread - thanks for the temporary fix (repairing disk then restarting) however, as everyone else has found this only works once as you have to then restart each time to get sound working rather than just waking from sleep mode. Its a very annoying bug and Im seeing this on a Macbook air. Have left the feedback for Apple too (thx for that link as well!), lets hope they fix very soon.

Sep 23, 2013 3:23 PM in response to firstcause

firstcause wrote:


How do we "file a report" ??


How about a link next time?

It's been posted several times in this topic already, but one more time: http://www.apple.com/feedback/macosx.html


Also, please note that many users are not seeing this behavior so it is possible the cause is something other than the update itself, even if began immediately after the update was applied. It may not be true for this particular problem but it is quite possible some third party system-level addition is interfering with normal operation (or interfered with applying the update properly).


For this reason, you need to include in your feedback report any info you can about this kind of software that might have been installed & running on your Mac when you applied the update. One way to gather that kind of info is with Etrecheck, a free little utility written by a forum regular. It is intended to be used to post this info to these forums (& it isn't a bad idea to do that) but if you know something about daemons, agents, startup items, etc., you can copy the relevant info to your report.


It is important to do this because Apple can't fix something it can't reproduce during testing, & it probably won't fix anything that isn't caused by its own code.

Sep 23, 2013 6:59 PM in response to CelestianX_

I posted previously about having the same issue. R C-R made the comment about not all folks not having the same issue and I got to wondering if there is anything similar in our setups. There seem to be a number (but not all) that are using Mac Minis connected via HDMI to a TV and utlizing the device as an HTPC.


I'm wondering how many have installed some alternate audio codec. I've installed Perian and am going to uninstall to see if it makes a difference. If it doesn't, I'm going to reinstall the last patch as well to see if that makes a difference. Other than that, my Mac is pretty basic vanilla deployment.

Sep 24, 2013 4:56 AM in response to AwwYeahh

AwwYeahh wrote:

The only temporary fix i have found so far is to reboot my macbook air, go to system prefs and turn off sleep. As long as the laptop never sleeps then the sound stays on......

Did you ever try starting up in safe mode to see if your problem disappeared? It doesn't take long & it will tell you very quickly if the cause of the problem is in the OS itself or something else.


You also might want to run Etrecheck & post the results. It isn't that unusual for some app to install a system level component, often without any explicit notification to the user that it has done so. If that component is not fully compatible with an OS update, it can cause all kinds of weird issues, including with things not directly related to its function.

Sep 24, 2013 8:11 AM in response to R C-R

run Etrecheck & post the results.

So, I uninstaled Perian, but no change. I have yet to attempt to re-run the update. I did do an Etrecheck. my results are:


Hardware Information:

Mac mini (Mid 2011)

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 CPU: 2 cores

2 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 288 MB


System Software:

OS X 10.8.5 (12F37) - Uptime: 0 days 12:52:43


Disk Information:

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 499.25 GB (361.45 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:


Logitech USB Receiver


Apple Computer, Inc. IR Receiver


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.logmein.driver.LogMeInSoundDriver (1.0.2)


Problem System Launch Daemons:


Problem System Launch Agents:

[failed] com.apple.accountsd.plist

[failed] com.apple.coreservices.appleid.authentication.plist


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.barebones.textwrangler.plist

[loaded] com.google.keystone.daemon.plist

[not loaded] com.logmein.logmeinblanker.plist

[loaded] com.logmein.logmeinserver.plist

[loaded] com.logmein.raupdate.plist

[loaded] com.microsoft.office.licensing.helper.plist


Launch Agents:

[loaded] com.google.keystone.agent.plist

[failed] com.logmein.LMILaunchAgentFixer.plist

[loaded] com.logmein.logmeingui.plist

[loaded] com.logmein.logmeinguiagent.plist

[not loaded] com.logmein.logmeinguiagentatlogin.plist

[loaded] com.wacom.pentablet.plist


User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist


User Login Items:

iTunesHelper

Dropbox

BambooCore


3rd Party Preference Panes:

PenTablet

Flash Player


Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

DirectorShockwave.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

JavaAppletPlugin.plugin

LogMeIn.plugin

LogMeInSafari32.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

WacomNetscape.plugin


User Internet Plug-ins:


Bad Fonts:

None


Top Processes by CPU:

5% Pandora

3% WindowServer

2% EtreCheck

1% coreaudiod

1% Google Chrome

0% LogMeIn

0% fontd

0% ps

0% configd

0% Dropbox


Top Processes by Memory:

98 MB Google Chrome

72 MB Pandora

49 MB Google Chrome Helper

47 MB Finder

37 MB WindowServer

35 MB Dropbox

33 MB mds

31 MB helpd

27 MB DashboardClient

21 MB CVMCompiler


Virtual Memory Statistics

173 MB Free RAM

691 MB Active RAM

521 MB Inactive RAM

659 MB Wired RAM

1.19 GB Page-ins

442 MB Page-outs


I see some fails in there. I could probably uninstall LogMeIn and the Wacom tablet. Neither are really being used on this machine. The only other thing that I wonder about is the "Problem System Launch Agents" section. Without looking, I don't know if that is normal or not.


Thanks in advance for looking.

Sep 24, 2013 9:34 AM in response to BadWlf

Here's mine. See anything noteworthy? I don't, but I don't exactly know what I'm looking for, either.


Hardware Information:

Mac mini (Late 2012)

Mac mini - model: Macmini6,2

1 2.3 GHz Intel Core i7 CPU: 4 cores

8 GB RAM


Video Information:

Intel HD Graphics 4000 - VRAM: 768 MB


System Software:

OS X 10.8.5 (12F37) - Uptime: 1 day 0:36:31


Disk Information:

APPLE HDD HTS541010A9E662 disk0 : (1 TB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Home (disk0s2) /: 999.35 GB (271.9 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:



Apple, Inc. IR Receiver


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller



FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Kernel Extensions:

com.Cycling74.driver.Soundflower (1.6.6)

com.logmein.hamachi (1.0)


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.elgato.EyeConnect.plist

[loaded] com.logmein.hamachi.plist

[loaded] com.splashtop.streamer-daemon.plist


Launch Agents:

[loaded] com.logmein.hamachimb.plist

[not loaded] com.splashtop.streamer-for-root.plist

[loaded] com.splashtop.streamer-for-user.plist


User Launch Agents:

[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f 7ae.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.plexapp.helper.plist

[loaded] com.spotify.webhelper.plist

[loaded] com.victorpimentel.TVShowsHelper.plist


User Login Items:

iTunesHelper

Dropbox

Plex Media Server

EyeTV Helper


3rd Party Preference Panes:

Citrix online plug-in

Flash Player

TVShows


Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CitrixICAClientPlugIn.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

JavaAppletPlugin.plugin

LogitechHarmony.plugin

LogMeIn.plugin

LogMeInSafari32.plugin

QuickTime Plugin.plugin

Silverlight.plugin


User Internet Plug-ins:


Bad Fonts:

None


Top Processes by CPU:

19% mds

7% WindowServer

3% EyeTV

1% EtreCheck

1% uTorrent

0% Plex Media Server

0% Dock

0% ocspd

0% Finder

0% Plex Plug-in [com.plexapp.system]


Top Processes by Memory:

467 MB iTunes

221 MB WebProcess

180 MB Safari

172 MB EyeConnect

90 MB mds

90 MB WindowServer

90 MB EyeTV

82 MB Plex Media Server

82 MB Dropbox

74 MB Dock


Virtual Memory Statistics

1.54 GB Free RAM

3.20 GB Active RAM

1.71 GB Inactive RAM

1.54 GB Wired RAM

752 MB Page-ins

0 B Page-outs

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OSX 10.8.5 Update HDMI sound not output after source switch

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