You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 7 iMessage won't activate

My iMessage & FaceTime won't work after I updated to iOS 7. Just says waiting to activate. Anyway I can fix this?

iPhone 5, iOS 7, iMessage

Posted on Sep 18, 2013 12:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2013 1:44 PM

I have this problem too, my iPad ok but iPhone 5 just says waiting for activation and is the same for FaceTime.


Wondered if there'd be a **** up with this upgrade.

654 replies

Sep 19, 2013 1:36 PM in response to Seanm85

This may seem weird but try turning of documents and data in iCloud settings. I saw this in another discussion as the solution to a typing lag problem with iOS 7. It fixed my typing issue and I was also able to activate iMessage and Facetime instantly, after hours of trying other methods. Odd issue but it seems to have worked. I don't use documents and data in iCloud anyway, so turning it off dosen't bother me, although it still will need fixed by Apple at some point.

Sep 19, 2013 2:35 PM in response to DN25

Step by step:


1. Do a backup ON YOUR COMPUTER... Not to iCloud

2. Go to settings > general > reset > erase all content and settings

3. Then... When the phone does it's thing and comes back up.. Follow instructions

To restore from most recent backup you just did in step 1

Follow the rest of the prompts to add iCloud acct./FaceTime/iMessage etc.

4. This whole process will likely take a FULL 20 minutes from start to finish (not including downloading

Your music content.. That may take longer depending on your connection, the amount of stuff in your

Media library)

5. This should fix the problem... remember, apples servers are flooded with down loaders also. So iMessage and FaceTime (which also depend on apples servers could be spotty for a bit)

6. Nothing is EVER perfect.. But following these steps worked for me...


Wish you the best

Sep 19, 2013 2:45 PM in response to Seanm85

Edit: The forum administrator already removed the part of my comment with the fix. Google this:

FIX - iOS 7 Developer Build beta 1 - iMessage and FaceTime issues - RESOLVED!


and your answer is the first result.


Basically when iOS 7 was released, Apple's servers were overloaded not only with the immense amount of downloads but also the immense amount of activation requests for the software itself. Becuse the servers weren't functioning properly, a lot of people were able to install iOS but not activate it and are stuck in a kind of activation limbo. That's why iMessage and Facetime aren't working. That's why you probably have popups in most of your apps asking to connect to itunes for push notifications. Cheers.


<Edited by Host>


Message was edited by: indochris609

Sep 19, 2013 2:48 PM in response to Seanm85

ok so we all have the imessage and facetime login issue, I have two iphone 4s one with ios 7.0 and the other with older ios.. the problem wasn't isolated to ios 7 because I cant log into imessage or facetime on either phone

tried all the tips listed in post's and some on youtube, still nothing

then I recalled that it made me enhance my password, i had three letters the same for the first part of the original password, that wasnt allowed any longer.. ok then i had to add at least on capital letter as well, ok cool got it all submitted new passcode

ok password works, I signed in here to the fourm..

well on my sons iphone, yes a third phone.. he had updated his password with the last ios update so he never had to change his password, and his update went flawless and everything works,

just saying... think its just a glitch on apple server not updating

iOS 7 iMessage won't activate

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.