You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have just installed IOS7 and it says your iPhone could not be activated because the activation server cannot be reached. Please help me

Please Help me

iPhone 5, iOS 7

Posted on Sep 18, 2013 12:48 PM

Reply
37 replies

Sep 18, 2013 3:14 PM in response to zann24

I found a solution for this issue. You need to have a backup of your phone with versino 6.1.4.


1- Download 6.1.4 IPSW (you can google for it, it's easy to find)

2- Enter restore mode on your iPhone (Hold home button and plug in the thunderbolt connector)

3- Press the Restore software button while pressing Alt on your keyboard

4- Choose the IPSW that you downloaded before and let it restore

5- Restore your phone (after being on 6.1.4) to your backup in order to recover all of your settings/apps

6- Update to iOS7


This of course is only a solution for those who reset/had problems installing iOS. It also requires you to have a backup of your phone (if you don't, you really should have).


Hope this helps!

I have just installed IOS7 and it says your iPhone could not be activated because the activation server cannot be reached. Please help me

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.