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Email problem after iOS 7 update

After upgrading to iOS 7, all of the emails in my account are showing as unread on my notifications but they aren't there to actually read/mark read. So I have a notification that says I have literally over 40,000 unread emails. I am extremelly anal about notifications on my phone, and it's already driving me nuts that I can't clear them...Can anyone please HELP?

iPhone 5, iOS 7

Posted on Sep 18, 2013 3:50 PM

Reply
70 replies

Sep 30, 2013 3:05 AM in response to aboothe22

This worked for me, I use yahoo:

Sign in to account on computer

Delete any emails from 2005,2006,2007 unless you really need them

Sign out

Reset mail app

Open mail app, should be good

If that didn't work close all apps, restart your phone and try again

If that doesn't work, delete yahoo account and add it back again and the restart your phone


Good luck

Sep 30, 2013 7:58 AM in response to aboothe22

Thanks for the efforts all...


Those of us in medicine can't have email accounts filter through outlook.com for patient privacy reasons 😟


We have MANY docs grumbling about this problem on our university imap accounts. I've tried a bunch of things including deleting and re-creating account + restarting phone, deleting old emails, etc, with at best temporary benefit.


Do look forward to any progress on this.

Oct 1, 2013 5:57 AM in response to aboothe22

I solved the problem by logging on to my service provider mail server and then archiving and/or deleting all the old unwanted emails - this was then reflected on my iPhone. However, I don't want to find workarounds to solve Apple's flawed thinking in IOS 7 - please, please bring back the ability the choose how many emails I want to keep on my iPhone - either by number or age !!

Oct 17, 2013 11:02 AM in response to bsrobinson1

You upload them to your phone and mark them in bundles of 250. There is no technical limit unless you run out of memory on your phone. Just scroll down past the oldest email and it will upload the next 250 messages. Enter- Edit- "Mark as read" and start again. 3,000 emails is no big deal, if you have a fast connection it will be less than 30 minutes to mark them all as read.

Oct 21, 2013 11:53 AM in response to aboothe22

So there is a half way house way around this for Gmail;


Visit Gmail settings on your desktop or Chrome in request desktop mode. Under POP/IMAP settings limit your IMAP folder size to 1000.

http://email.about.com/od/gmailtips/qt/How-To-Make-Gmail-Imap-Faster-With-Less-E mail-Traffic.htm


Once you save this reload your emails and you will see the number of unread emails reduce. If it then works for you you can click edit inside your inbox select all and mark as read. Refresh the inbox again and your inbox will show no unread emails.


So here we have prevented ios7 from downloading all of your emails. And marking the remaining as read to give you a better unread count.


As I said a half way house.

Nov 12, 2013 2:49 AM in response to jessroma

I have all the said problems to my iPhone hotmail account try all the suggestions, still not resolved. So I called up Apple support, you know what, the Apple technical guy asked me to call up hotmail. Very very disappointing from Apple. I hope Steve Job is watching all this. I gather this forum is looked by Apple. If so, I appeal to Apple to provide a constructive consistent solution to this, liaise with the hotmail or outlook email provider on how to solve this. God sake we are your customers. Help us.

Nov 12, 2013 9:49 AM in response to SivaKumarMalaysia

"I appeal to Apple to provide a constructive consistent solution to this"


Don't be ridiculous. Apple cannot be repsonsible for every 3rd party company that messes with their code to cause a problem in iOS.


This is Microsoft's fault and only they can fix it. Blame them and not Apple.


Most people have long solved this issue anyway, including me. Follow the advice on this thread.

Email problem after iOS 7 update

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