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iOS 7 forgot restrictions passcode

I have updated to iOS 7. My location services have been disabled and findmyiphone is turned on but with restricted access. However I have forgotten my restrictions pass code so am unable to turn on location services. If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first. But I can't do this because I have forgotten this restriction passcode.


Totally stuck now. Seems there is no way to reset my phone.


Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

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Sep 20, 2013 5:16 PM in response to Richs79

Am sure it only means turn off Find my iphone under the iclound in settings not, general restrictions then find my iphone.


I tried it. The lock screen passcode reset but the restrictions code remains the same 😟


Gonna see if i can restore as new and just add my contacts via icloud after.

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Sep 21, 2013 8:57 AM in response to rica2210

I have the same issue.


Cannot erase from icloud as it say it is offline (it isn't !)


Cannot restore from itunes as it says I have to turn "find my ipad" to off .. but with restrictions on, all options are greyed out.


Completely stuck !


So unless apple get a fix , seems like I've lost significant functionality of a £600 ipad !


Sometimes I just hate apple devices .. seems this time they've managed to lock my ipad down so I cant use it properly. agghhh !!


Rich

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Sep 22, 2013 6:42 AM in response to Richs79

I am also having the same issue, except two things to note. Using iBackupBot, I do not see a key for the PIN but I do see all the other keys that are mentioned and am able to update them.


In iTunes when I go to restore from backup, it tells me I have to turn off location services before I can restore. But of course I have this as a restriction on my iPhone and can't change it. Going in circles here 😟

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Sep 22, 2013 7:18 AM in response to timfrommoncton

Timfrommocton


That's correct. That pin entry doesn't exist. Just copy and paste it after dict entry as I mentioned, save the file and restore your last backup as explained. That will fix it as it did for me. You should have the following


</dict>

<key>SBParentalControlsPIN</key>

<string>1234</string>


Hope this helps

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Sep 22, 2013 9:42 AM in response to gilsonmelo

Hi there!


I downloaded iBackupBot but the plist you said is not showing on my screen. I don't even see the folder Library > preferences. I tried searching the file name: om.apple.springboard.plist and it isn't coming up either. Any idea why?


Thanks!

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Sep 22, 2013 11:18 AM in response to gilsonmelo

I tried using iBackupBot but when trying to restore from the backup I edited I get an error... error-35. I can't restore my phone using iTunes because I have to "turn off find my iPhone", which is impossible because my passcode does not work. I am sure I did not change my passcode before the last backup; I've been using the same passcode for a long time. I was locked out of the phone after installing IOS 7 and restoring my phone from my last backup!!!

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Sep 22, 2013 5:19 PM in response to gilsonmelo

Thank you for the reply. I have made the changes to the file as displayed.


In iTunes when I try to restore from my backup I get a message


"Find My iPhone must be turned off before xxxx's phone can be restored."


Of course on the phone when I go turn off "Find my iPhone" the option is disabled, since I locked that feature with restrictions.


Any throughts?


TIA!


Tim.

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Sep 22, 2013 6:22 PM in response to timfrommoncton

Ok, here's how I solved the problem. Thanks gilsonmelo for all the help.


1. Connect iphone to mac,

2. In itunes do a full backup of the phone

3. use iBackupBot to open the backup and add the code

<key>SBParentalControlsPIN</key>

<string>1234</string>

as mentioned previously.


4. Now itunes did not want to let me restore. Got a message "You must turn off Location Services before you can restore". So I powered off the phone and put it in recovery mode (holding the home button while reconnecting the phone to the computer). It then did a factory reset and restored to ios 7.

5. Now itunes let me restore my backup and voila! passcode 1234 worked to get by the restrictions. yay!


Thanks again.!

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Sep 23, 2013 2:32 AM in response to gilsonmelo

Hi Gilson,


I'm very interested in trying your method and thank you so much for posting it. I just didnt quite understand the Plist thing. I downloaded Icopybot but I dont know how to get to the plists you mentioned. Could you be so kind to tell me how to get there and how to do it?

Thank you so much for your attention and hope to hear from you!


Cheers,

Gustavo

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iOS 7 forgot restrictions passcode

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