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iOS 7 forgot restrictions passcode

I have updated to iOS 7. My location services have been disabled and findmyiphone is turned on but with restricted access. However I have forgotten my restrictions pass code so am unable to turn on location services. If I try and restore iphone via iTunes it tells me I have to turn off findmyiphone first. But I can't do this because I have forgotten this restriction passcode.


Totally stuck now. Seems there is no way to reset my phone.


Any ideas?

iPhone 5, iOS 7

Posted on Sep 18, 2013 4:16 PM

Reply
304 replies

Dec 17, 2013 7:31 AM in response to myurkus

Yeah. The first time I did it exactly the same happened. So the second time, I made sure the first thing I did was re-enable restrictions, giving it a known passcode, and kept it switched on. So far so good. I have been able to re access the restriction settings with that same passcode every time.


What will kill it for me is if I select reset settings. I have a theory that this somehow wipes one of the settings files related to the passcode but then either keeps restrictions lock on or re-enables it (by virtue of enables being the default state perhaps when there is no settings file) and since the passcode is erased, you can never "guess" the match because there's nothing to match to!


A proper bug.

Dec 21, 2013 7:47 PM in response to myurkus

Gilsonmelo solution worked on my iOS 7 iPad 2. I made the plots change as recommended and restored from iTunes and it worked like a charm.

I agree with everyone else that something strange turned restrictions on. I never would have used it but it was on last time I tried to do in app purchases. Strange indeed and hope Apple is reading these and fixing.

Dec 25, 2013 8:55 AM in response to Richs79

I had the exact same problem. I was trying to reset my phone because I got the new one but had forgotten my restrictions code and couldn't go the normal route. After looking at some other forums, I found I person that suggested using the findmyiphone app. If you go on your computer or on another phone and login you can erase your phone settings. This bypasses the restrictions code and it worked for me. I hope this helps 🙂

Dec 29, 2013 2:15 PM in response to Richs79

Can you go to : icloud.com and login in with your apple id and password from there you should be able to go to 'find my device' clicking on the specific device you are having the issue with you then can click on the area that reads 'erase device' once doing this that should take care of the issue with find my device and restrictions issues.

User uploaded fileAs far as the contacts and calendars that are stored in icloud as long as you use the same apple id with the icloud account all of the mentioned data is still store in icloud.

Jan 4, 2014 9:44 AM in response to Richs79

I also had the same issue and agree with others stating that we all could not have miraculously forgotten our passcodes. I certaintly never set a restrictions passcode given: 1) I am the sole user of my phone and 2) I am an adult. I erased my phone via iCloud and set up as a new phone, although I'm tempted to restrore using a backup which means I'll need to test out the "recovery" procedures listed early on in this discussion. Anyone have any luck with "recovery"? This definitely has to be something Apple must have inadvertantly built-in.

Jan 4, 2014 10:57 AM in response to TJBUSMC1973

Not entirely true. There is something strange going on with this function.

I was locked out of the "restrictions" and used the restore function as described by many here to change the code to 1234. I was able to access the restrictions page with the 1234 and I changed it to "Disable Restrictions"...it required me to enter 1234 one more to to confirm and it worked, but only for about 1 minute. While I was still in the "general" section, in front of my eyes I saw the "Restrictions" go from OFF to ON, without any input from me. I tried to enter the restrictions page with 1234 (which worked just 1 minute earlier mind you), and it was the wrong passcode. I had to do the whole restore crap over again, choosing 1234 as the passcode

This time having just watched it change before my eyes I assumed it was making some connection with Apple or iCloud to reset the Restrictions to ON, I immediately turned on Airplane Mode to prevent it from connecting. I entered the Restrictions sections with 1234. While still in Airplane Mode, I disabled restrictions, and then re-enabled Restrictions using my own passcode (not 1234 of course 🙂). I turned off Airplane mode.

This was two weeks ago and today it is still holding the new passcode I chose and not reseting to something from the cloud. I don't have the urge to try and disable restrictions again as I do not want it to reset to something I do not know, so am content leaving it ON with a passcode I know.

Definitely something strange going on here and Apple should check it out.

iOS 7 forgot restrictions passcode

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