You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ios 7 4s sound issues no sound via music player

Hi just updated to ios7


Speaker make No sound in music player

Volume slider is not functioning at all , it's grey

Ringtones works fine.

I have apple tv in my local network so in ios 7 music player i switched to play through airplay

And back to iphone - no sound

Also tried another music player same **** - plays no sound

iPhone 4S, iOS 7

Posted on Sep 18, 2013 6:11 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2013 6:59 PM

This was fixed on my phone just by opening and closing the Calendar app.

339 replies

Sep 23, 2013 2:25 AM in response to Antonsp

It seems to me that it is a software bug

I tried many many things including re-installing IOS7 .

I believe the best thing to do is fill in feedback forms as in the downward trail several people have done


It also drives me crazy , I think it has to do with certain hardware. My kids have also iphones 4s but most likely from a different batch since they do not experience any issues .


Only if we all fill in the feedback form it will get apples attention . Complaining here doesn't help unfortunately ;-(

Sep 23, 2013 2:31 AM in response to Antonsp

is there anybody that has had a reply from apple at all? with a fix?

It seems this bug has affected many Iphone 4s devices. In my office alone I know 4 people reporting the same issue . The weird part is that it comes and goes . I have not been able to find a sequence that gives back the sound.. It also disappears randomly almost I can not assign it to any app or any special internet activity.


I tried most of the stuff as decribed in this post and some of the other posts .

I have not been able to find one post that gives a real solution and to me this is a real bug most likely hardware related with a certain "batch " of iphones 4S utilizing certain hardware .

My kids have later versions of the iphone 4s and they dont have any issues at all.

Sep 23, 2013 2:49 AM in response to Antonsp

Ok so this is what I have figured out. It's not my connector port. Completely clean. It's not any of my apps as I have removed all of them that I can. I did notice, however, that when my phone is connected to my truck via Bluetooth, the phone thinks I have airplay. What is airplay? Now it won't allow me to switch to airplay, but is this my issue? Is this the reason my phone is jacked up right now? How do I get rid of it?

Sep 23, 2013 3:48 AM in response to Antonsp

I also have the sound problem on my iPhone 4. No sound at all. Not even when plugging in my headset. Videos would not play. Phone ringer dit not sound. Youtube did not work.


When recording a video it would start recording and then would not let me stop the recording. I had to shut down the phone to stop the recording. Normal reboot also did not fix my problem.


I then did the two finger reboot. Hold the on and home button in until you see the Apple. Keep holding it in until the screen goes black. Now switch it on normally. After this reboot everything started working. The phone once asked me permission to use the microphone. Cant remember which app. Think it was YouTube. But now every single feature works, even after locking and unlocking.


After normal rebooting the problem was back!**$$##! Tried the two finger reboot again. Did not fix it. I still have the problem. I think I will go back to iOS 6 until someone comes up with a solution.


I dont have this problem on my iPad

Sep 23, 2013 1:43 PM in response to Antonsp

Also having isues with sound. I have an iPhone 4. Before updating i never had any problems with sound. Tried everything: closing all apps, assistive touch, music app opening and closing, safari tabs closing, cleaning connector, put headphones in and out Sith several software settings. Nothing works. And sometimes i recieve à message and my iPhone gives half a sound. Really weird! Apple, update please, getting crazy! I know al lot of people with the same problems!

Ios 7 4s sound issues no sound via music player

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.