Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Oct 3, 2013 6:49 AM in response to yax412

Hi Guys,


I have the same problem with my iPhone 5, and I already figured it out... I just tried to deal with the check and uncheck sync music.. Ones my phone failed to attempt to sync I just forced the itunes to turn off then hard reset my phone..


I almost tried this 6 times and after that it worked properly.... Even I tried to sync now still my phone works properly!!!

Oct 3, 2013 9:36 PM in response to yax412

is extremely frustrating not to correct the failure of synchronization of music, and that no Apple takes a decision, it is assumed that I have my Touch 5G for music and could not synchronize eh no way Apple's forte music and it is not fair to pass this now with iTunes 11.1.1 just stays on "waiting for items to be copied" bad bad and very bad Apple!

Oct 3, 2013 11:22 PM in response to yax412

I think that works a bit better, but also not fine. First I saw that the Realtime Update of the 2 Smart Playlists that I have leaved on the phone are self activated, then I think that Apple has solved the issue. Then I try to transfer a double CD with 36 songs. It seems to be stuck on Updating... with the songs names ghosted, as usually, but around a couple minutes after, when I'm looking the content of the Smart Playlist, the songs have been transferred. Then I try again with a CD with 10 songs. One more time seems to be stuck with the songs ghosted, I wait some minutes until my pacience is running out and cancel the update. Then I disconnect the phone and connect It to try again with the same result, then, when I'm looking the ghosted files on the iPhone y press the right button of the mouse and choose something like "searching the song names..." (now I'm on a PC without iTunes), then the music are transferred. Maybe a coincidence, maybe not but it was too late to make more experiments.

Oct 4, 2013 3:15 AM in response to nun4db

In order for my playlists to sync I had to remove one from the checked playlists to sync, wait for it to do that (ie, watching 500+ songs disappear from my phone), then pray that it re-added them once I clicked that specific list again. After a good 2 and a half hours of putzing around with this and reading every single reply, it finally worked. It added all the songs back. Just took forever.

Oct 4, 2013 2:36 PM in response to jimmy219

totally with you there. wish i could go back. i used to have a useable phone and music player. i have tried all the things on this and other forums and it only works to solve the job of copying music and media initially.


there isn't any pattern to it. yesterday i created a new playlist named 'test sync', added tracks and synced ok. today i added a new song into itunes and now syncing does not work.


once again i had to erase the phones content and made it like a new phone out of the box, synced it from the backup and synced everything over (for 4th time now).


now i'm back to square one, no syncing again.


people can try and suggest all sorts of tricks but it's the ios that is the issue here.

Oct 4, 2013 7:54 PM in response to yax412

So does anyone know if Apple has acknowledge this problem and what measures will be taken to address it?


I have both the 5s and 4s running iOS 7 and iTunes up to date. I am able to sync or manually add all the music I can fit onto my 5s with no issues. But with my 4s, I continue to encounter the same problem everyone here is describing. I have tried every fix/solution mentioned in the forum to no avail. This is clearly an issue with the 4s. So again, my question is has Apple fessed up to the issue and/or are they working on resolving this? When can we expect a fix?

Oct 5, 2013 1:01 AM in response to your_boy_los

I had the same problem of my music not getting synced after upgrading to iOS7. I tried all the different ways mentioned in the post however the only thing that worked for me was to turn off "Find my iPhone" feature. I am not exactly sure how is that related to the issue, but it did fix it. It was really frustrating spending a whole day to get around this issue. Note: After my music successfully synced, I did turn on the "Find my iPhone" feature and it did not cause any issue. Hope Apple can fix this issue soon as it seems to have multiple root causes.

Oct 5, 2013 6:56 AM in response to yax412

Some experiments copying songs with my iPhone 4s with Manually Manage Music activated:


Thinking that the issue are related with the Smart Playlist I have deleted all the Playlist that I have before except 2: One with the songs with more than 3 stars with 443 songs and one with the songs played minus than 1 time with 6316 songs.


Times to copy:


With 2 Smart Playlist with 443 and 6316 songs with Realtime Update Checked

11 Songs: 1:27 minutes

10 Songs: 1:28 minutes


With 2 Smart Playlist with 443 and 6316 songs with Realtime Update Uchecked:

11 Songs: 0:17 minutes

11 Songs: 0:19 minutes


With 2 Smart Playlist with 443 and 6316 songs with Realtime Update Checked on the first and Unchecked on the second

12 Songs: 0:17 minutes.

13 Songs 0:18 minutes.


With 2 Smart Playlist with 443 and 6316 songs with Realtime Update Uchecked on the first and Checked on the second

Note: When I Check the Realtime Update on the second Smart Playlist starts a Preparing To Update operation that lasts 1:10 minutes.

13 Songs: 1:34 minutes.

10 Songs: 1:27 minutes


All the 2 Smart Playlist with the Realtime Update Unchecked again.

16 Songs: 0:20 minutes.

14 Songs: 0:17 minutes.

16 Songs: 0:19 minutes.

36 Songs: 0:27 minutes.


Checking again the Realtime Updtate on the big Smart Playlist starts a Preparing To Update operation: 1:15 minutes.


Conclusion: The issue is on the Smart Playlist Realtime Update. For some big Playlists you must wait the thme for update the Smart Playlist plus the time neccesary for copying the songs. Maybe you must multiply this time for every Smart Playlist that you have.

Oct 5, 2013 7:16 AM in response to yax412

I had a problem syncing my music after updating to iOS 7. It took three days but I was finally able to get it to work by restoring as a new iPod and syncing one playlist at a time. A day or two ago I installed the latest iTunes update. This morning I tried to sync one song and it got stuck "waiting for changes to be applied". Eventually I had to try to cancel the sync, which required a reboot because my iPod would not stop syncing even after it was canceled. I tried syncing two or three times, and then suddenly my "Other" category disappeared. I have never had this happen before. It has expanded to fill up nearly the entire iPod, but it has never disappeared before. Now I am being told in iTunes that I have 51.81 GB in Audio and 42.67 GB free. I must be the only person in the world with a 94 GB iPod Touch. Has anyone else experienced additional problems since the latest update? I need help. I do not want to have to restore my iPod again. I have over 11,000 songs, all converted to 128 kbps, and syncing them all takes forever.

Oct 5, 2013 7:27 AM in response to StrayKatt

Update: I tried one more sync, and my Other category is now back but it is very small, smaller than it has ever been. There were 11,035 songs on my iPod prior to my first attempt at syncing this morning. Now there are 10,959 with no sign that anything is happening during the current endless "waiting for changes to be applied" cycle. What happened to those 76 songs, and what happened to my Other category? Is there anything else I could try other than a full restore?

Oct 5, 2013 9:28 AM in response to yax412

I cannot believe I have had to wade through 12 pages of complaints. Mine is still stuck on "Waiting for Changes to be applied"


I've restored twice, I'm on IOS7.02 and Itunes 11.1.1.11. I've tried doing a hard reset/reboot so many times I've lost count.


This is now the worst experience I've had from Apple. Either sort it out NOW or give us IOS 6 back. NOT impressed

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Music not syncing after iOS 7 update

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