Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Oct 5, 2013 11:56 AM in response to StrayKatt

the only fix i've found is a full restore and then restore from my backup file.


everytime i modify a playlist or add new music, the only way i can get it onto my phone is to erase all content from my phone and start again.


only takes an hour or so. what a great way of syncing!


surely apple have an iphone and itunes they can sync with and fix or is that asking too much?


thinking of switching to another non apple phone soon. too much effort.

Oct 5, 2013 12:59 PM in response to yax412

Hmm I thought this latest version of itunes might fix the playlist problem, but no. All my music is on my phone I think, actually there is apparently one more song on my phone than my total music library, but there are 47 songs missing from my latest added playlist of 250 songs ie 203 songs in the playlist. My 4th gen ipod and ios5 ipad sync perfectly to the same macbook pro with the right number of songs in each playlist. What is it about these 47 songs, the iphone 4S, and ios7? (seems to be the same 47 songs everytime I sync).

Oct 5, 2013 8:49 PM in response to yax412

Not sure if this will help but after 6 hours of trying to figure it out I noticed all my songs that I did not purchased from itunes had an exclamation point in a black circle next to them. When I clicked on a song, I got a message stating the song could not be found. I went to finder on my MAC to see "find" my songs and saw I had a new folder titled "itunes media" and only the purchased songs were there. A few months ago, my hard drive crashed. Apple was able to retrieve the data and put on an external one. When I restored my itunes library I had to change the location and it returned to itunes media after the upgrade. I moved all the songs (in Finder) to the itunes media fold and voila, it worked. Songs are downloading to my iphone 5s as I type. Good luck!!!!

Oct 5, 2013 10:54 PM in response to yax412

I'm another cruel Apple marketing victim. Proved any of your solutions, and anything works for me. I was tired and desperate. I just bought an iTunes Match membership for a year and that solved my problem, but Apple already took its middle finger and showed it to my face and says: "I told ya... No piracy items."


It took me about... How many do think...? Hours? Hum...! It took me FOUR DAYS to upload all my 4,678 songs!. It seemed to be FOREVER!... But after a long time waiting, fighting with my modem, consuming a lot of broadband all items are on the Cloud. Now, I can download all my songs and smart or ordinary playlists into my iPad and iPhone. But it was awful, tedious and uncertain...


Sincerely, don't recommend it, but I depend on my iPad to work as a DJ, and you all may suppose how important was this sync-iTunes-music problem for me and my earnings.


That's my testimony... Best luck for all of you, guys.

Oct 6, 2013 2:07 AM in response to adw_uk

KEY STEP:


I have read a number of users saying they reinstalled iOS7 then restored from backup.


This just puts all the content and settings back on as before.


You reinstall iOS7 with, 'Find My iPhone' turned off the when prompted, 'Set up as a new iPhone'


You then sync back your Apps, Music, Pictures and whatever else manually as if it were the first time you had an iPhone.


Everything now works for me except texting, I receive but contacts are intermittently not receiving my texts then I cold reset the phone, the messages in question show as undelivered so I send them again and they go but that's for another thread! Roll on iOS 7.0.3!

Oct 7, 2013 3:19 AM in response to yax412

I too use the IPad (iOS7) as a pro DJ. Only thing that works for me is first Unsync all music and after that check sync and put all playlist you want back on the device. Be patient as syncing will first seem to be jammed in "waiting for changes to apply" but after that will start putting all songs and playlists back on again.

As stated before this is not syncing but reinstalling. With more than 4000 songs in my playlists this is not the option I want for adding just a couple of songs.

When this problem first occured last week I didn't know what happend and it almost cost me to miss a gig (got there late and used my backup IPad)

Apple needs to fix this because it's just rediculous. My old iOS6 IPad which I use as a backup has no such problems so the solution should not be that hard te find for Apple unless this is a scam to get me (and you) to use ICloud for the storage and syncing of songs. As I already use Dropbox to sync and share music with collegues this will nog happen.

I love the IPad and is't possibilities to use as a DJ on a pro level. Compared with the Galaxy Tab is't 10 times better in hardware and app's but this is a major issue costing too much time.


APPLE FIX IT!!!! 😠


Victor / The Netherlands

Oct 7, 2013 9:25 AM in response to FunkieVik

Not that there was any doubt, but I confirmed for myself last night that this is definitely an iOS 7 issue, and not an iTunes 11.1 issue. I went back to my iPhone 4, which is still running iOS 6, removed all music from it, then synced two playlists (totaling 10GB) from iTunes, and it worked flawlessly. Absolutely no issues.


This is really a huge bug. I spent $200 more than I needed to on my iPhone 5s because I wanted as much storage space as possible for music. I have no interest in iTunes Match (I bought it a year or so ago, and it was terrible), Spotify, or any other cloud/streaming music service. I want the ability to sync the music I own in whatever format I want and to be able to listen to it on top of Everest if so inclined. This is one of the core functions of the iPhone ("a widescreen iPod / a revolutionary mobile phone / a breakthrough Internet device"), and it is pathetic that Apple pushed out a release in which this does not work correctly.


grrr!

Oct 7, 2013 9:36 AM in response to nun4db

Actually no, there are several overlapping issues. Some are iOS related and some are iTunes (specifically iTunes Match) related.


iTunes Match sometimes stops updating playlists. I can 100% confirm this iTunes behavior by opening iTunes on two different computers with the same iTunes Match account. Changes to playlists on one are not reflected on the other. Newly added purchases are synched. iOS7 is not involved at all. This is an iTunes Match issue.


There are also iOS7 synching problems. Both sets of problems have similar symptoms. Occasionally both are sloved by restarting iTunes, computers or iOS devices. There are some specific steps that can force Match to start working again. There are other specific steps that force iOS devices to start synching again.

Oct 8, 2013 3:38 PM in response to wubbie05

I wouldn't. I had the same problem and as it turned out my iTunes media folder didn't contain my music. I went to my finder and sure enough my music was in a different folder. My hard drive crashed & when I restored my iTunes library I had to change the folder setting for iTunes. When I downloaded the new version if iTunes, my folder was re-set back to the default iTunes media folder.

Oct 8, 2013 7:03 PM in response to Dodie414

**THIS SIMPLE FIX WORKED FOR ME**


ISSUE- Could not sync music and podcasts.

My frustration since upgrading to iO7 was HUGE. So sorry for all of you that have gone through the same thing.


I did all the suggestions listed in this discussion....except RESTORE. I was reluctant as it seemed so drastic.


Make sure you are backed up to your computer or the Cloud (or both). Turn off "find my iPhone" in your iCloud phone settings (RESTORE will require it!).

Then plug the phone in like you are going to sync. Go to the summary tab...and hit RESTORE. iTunes will queue you the rest of the way through. It really didn't take very long...maybe 30 minutes?


Once I did this I was immediately able to sync music and podcasts again. iTunes quit hanging up on the last step too!


I truly hope this works for everyone else too!! Good luck!

Oct 9, 2013 2:59 AM in response to JC325

since doing that have you disconnected the phone and tried changing playlist contents (i.e try creating a new playlist called test, adding a track and then re-sync?)


i've tried all that's been suggested. the 'find my phone' was off. i swtched it on and then off again (had to sign in with my apple id to enable off)


re-synced as suggested with no change.


my phone syncs apps and pictures but no music or video content unless i do a restore. my restore takes up to an hour which is not a fix.


it will only sync if i restore. this means that if i modify a playlist or add music/video i have to restore my phone every time.


(iphone 4s)

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Music not syncing after iOS 7 update

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