Music not syncing after iOS 7 update

Awesome that that worked for you, but if Apple thinks that is an acceptable solution to a problem this widespread...

I got lucky with my iPhone, but I still don't know what I did 'right' to make it start working again. Too scared to plug either of my iPads in to update my music collections, or save a backup.

That is a lot to go through for a problem they have initated for everyone. I have no clue what is happening, as I ws finally able to get 30 or so tracks to finally sync when I tried moving a few at a time. When I went back into my library to select a lot more - nothing.

I guess I will call it a long day and get back with Apple again tomorrow night and let them have at my iMac and fix it. They certainly failed fixing it tonight.

Dear All & Apple,

I have been a very active contributer of this discussion and I believe I have done everything you have suggested without success.

I have two iPhons 4s (64GB) with iOS6 & iOS7 and let you know that only iOS6 works.

Today, I bought a iPhone 5S with iOS7 and succeded in syncing the playlist (the same playlist with "corrupt" music files).

Of course, I cannot explain why. I will do more experiment and let you know the result later.

I finally got mine back up and syncing. Some trial and error for me indicated that Smart Playlists that limited the list to "Checked" files seemed to be causing issues. My main Playlist is based on this, so I made a new playlist (not a smart one) and just copied over the Checked songs. After a restore, I was able to sync to that list.

After various testing, my findings are as follows. Note that every iOS and iTunes are updated.

iPhone 4s with iOS6 - sync works just fine.

iPhone 4s with iOS7(upgraded) - no solution yet. I did everything including Hard Reset, Restore, checking and unchecking many things, making new playlists... iOS7 cannot handle a few seemingly corrupted music files. These corrupted files seems like cuasing every problems.

iPhone 5s with iOS7 - sync works just fine. Finally I have about 1500 songs with multiple smart playlists.

This means that there is something wrong with iOS7 upgrading from iOS6. Upgrading process is somehow corrupting a few specific music files. (Or iOS7 just sees them corrupted.) This corruption cannot be fixed even with Restore and starting from the scratch.

Only Apple can fix this issue.

I agree with slee204488. As one of the original and frequent posters to this thread I truly believe this issue is 'mostly" with the 4s.

I have had a 5s since day one and have had zero issues syncing or removing music. However, my 4s which I was going to pass down to a family member, I wiped and upgraded and can not add music to it. I have tried every possible solution mentioned in this thread. I have even tried on several operating systems (XP, Windows 7, Windows 8, and Mac) and still no luck. I have probably wiped the 8 times and done restored from iCloud and iTunes backup with no results. To me this is clearly an issue with the 4s model.

Moving forward, please start tagging the iPhone/iPod model you are having issues with and the operating system you run iTunes on.

Model: iPhone 4s

iOS: 7.0.3

iTunes: up to date

OS: Windows 8

Please do something Apple or at least acknowledge the issue so we know you are working on something. I think the blatant ignoring of the issue is whats upsetting me the most. I could deal with this if I knew you guys were working on something. Extremely upset and disappointed.

Many users who have iPhone 5s also having the sam issues but I cannot duplicate the problem anymore with my new iPhone 5s.

I did not touch any setting when I synced the new iPhone 5s. It just worked. The same environment when my iPhons 4s + iOS7 could not sync the corrupt songs.

Now it is really up to Apple...

It's the upgrade from 7.0.0 to 7.0.3 in my case that's the issue. My 5S was perfect (except for broken smart playlists) with 7.0.0. Synced loads of stuff in the morning, worked fine. 'Upgraded' to 7.0.3, nothing syncs.

I did have some success, whereby unticking sync music then reticking a few times did copy over some new music. Unfortunately this no longer works, and in addition, each time i sync it brings down a random cloud song i purchased to the iPhone. I now have half a dozen songs i bought in 2010, that exist only in the music app on the phone. They are not in iTunes on my PC and i can't even delete them from the iPhone. It has a cloud icon next to each song on the iPhone but i plays them ok, is it streaming them?

Right now i'm tempted to do a factory restore of the phone, resign myself to losing everything and start from scratch, as backup/restore/restore backup hasn't worked.

Complete mess.

hi all,

so here's my contribution to this thread:

iphone 5

itunes 11.1

ios 7.0.3

i finally got past the waiting for changes -- it took about 30 minutes. unfortunately, somehow itunes and my phone felt the need to reload all of my music -- all 10,000 songs, which i have in a single playlist (not a smart one).

all told, it took 36 hours.

i kept getting the error message: "itunes library library cannot be saved. error (-54). over and over and over -- every few minutes. however, my music was still syncing. finally, i clicked the "do not warn again" checkbox on the error dialog box, and the error message stopped and the music kept syncing.

finally, this morning, i woke up to find that my phone had completed the reload of my songs. itunes and my phone told me that one song couldn't be copied.

i removed the offending song, and tried to resync, AND it synced perfectly.

then, i added the song back to the playlist and resynced, just to see what would happen. it synced really quickly, but i got the message on my phone that one song didn't sync, so that's obvioulsly a valid and repeatable problem.

otherwise, i seriously don't know what i did, except wait for-effin'-ever for my songs to redownload (for 3 days), and remove the one song that itunes said was a problem. maybe it really was that one song and some patience on my part?

i STILL think there's a major problem with ios 7 since SO many people are having problems, and i feel lucky that i didn't have to resore to factory setting like others have had to, withour success.

anyway, i just thought i'd add my experience to the growing pile, for what it's worth.

apple REALLY needs to acknowlege and address this issue! the fact that they haven't is really disappointing.

<Edited>

After successfully syncing my new iPhone 5s with some playlists (more than 1000 songs including knwon "corrupt" songs), I tried more playlists with more than 2000 songs.

I did touch some apps while syncing.

And voila!

The sync abruptly got cancelled. I could see "downloading 67 out of 2700" in Music App.

so,

1. I double clicked the button and finished Music app from the backgorund.

2. Also, I checked & unchecked "manange music manually" to clearly cancel syncing.

And with another try, sync began after a relatively long "Waiting Changes to be Applied"

It seems like working.

My problem is with 2 songs out of 200.......in a playlist (not a smart one as well)

don't know why 2 songs are so called "corrupted"......and cannot be synced to iphone.......after update to ios7 and itunes 11.1.2(mac version)

i still cannot be sure whether it is a itunes error or a ios7 error........but at least i can sync the rest of 198 songs to my iphone with ease like anonomot after removing the 2 corrupted songs from the list

so, please apple can you get a team of engineers or programmers or both, get in there and do some thorough checks and test, fix this **** bug and then release the new updated, bugless itunes/ios7

problem with my iphone 5s is that the 2 corrupted songs will not sync and it just stuck at "waiting changes to be applied"........

my workaorund now is to make a new playlist, drag all the non-corrupted songs into it and sync......thats ok

but when i make another new playlist, drag the 2 corrupted songs into it, sync, then the forever "waiting changes to be applied" is back

So the problem is why only the 2 songs are corrupted in the 200 songs playlist.......I don't know is there any other corrupted songs in my library cos i don't sync them to my iphone, haven't tried......

Yes.

This is now well-known bug of iOS7.

I have been strugling with these corrupt songs for weeks with my iPhone 4s but I could not sync them until I buy a new iPhone 5s today.

Since I have another iPhone 4s with iOS6, I will upgrade this to iOS7 & see the same thing happens. (As you know, iOS6 sync those "corrupted" songs.)

My conclusion.

- iPhone 4s with iOS6: works fine.

- iPhone 4s with iOS7 upgrade: makes & sees some music files corrupt. cannot transfer these corrupt files no matter what I do. All those issues such as "abrupt sync cancel,""downloading 30 songs of 2000 forever," "waiting changes to be applied forever," "canceling sync forever" begin. I tested with two iPhone 4s and same thing happens. (Note that each device sees the different songs corrupt)

- iPhone 5s with iOS7: I witnessed same issues except no corrupt songs. Thus, I could transfer all the palylists & songs with various suggested tricks in this discussion. For example,

"downloading xx songs of xxxx" - quit Music app in the multitasking and restart.

"waiting changes to be applied" - You should be really really paitient.

"canceling sync" - check & uncheck "manage music manually" until you can press sync button or simply restart iTunes.

* there is no cure so far if your device runs makes any corrupt file. You just have to delete them for now. Sorry.

Now I have 4741 songs in my iPhone 5s. It is ridiculous that I am bragging about this.

Yeah the show cloud purchases is off. So i have no idea how or why it's showing about half a dozen of my cloud purchases (i must have hundreds and hundreds of cloud purchases in total and they're not showing).

Also two more issues i've encountered

1. After the update all my Podcasts have been deleted. Over 50 100Mb+ Podcasts gone.

2. Music bought on the phone is randomly not showing up. Bought 3 songs today, 1 shows everywhere in the Music app, the other two only show under Songs. Don't show in Playlists, Purchased, Albums or Artists.

This whole thing is ridiculous.