Music not syncing after iOS 7 update

I am having the same problem. I have an iPhone 4(7.0.3) and the modem firmware is 3.0.04. If anyone is having this problem with a iPhone 4S, 5, or 5S? Maybe it's all about which modem firmware your phone is operating on.

Mine is not syncing either. Ever since 7.0.2 it won't sync my iphone 5. Phone is still showing some playlists, but no songs, just the circle with the square around it. Patiently waiting for Apple to fix it, I've tried all the workarounds, but nothing sticks for more than one sync, before eveything crashes again.

apple called me today

prior to them calling i had restored my iphone 4s from a backup created from when i had syncing issues

apple sent me a diagnostic file which i downloaded to my phone

after syncing the phone it created a log file on my pc which i then emailed back to apple

they are aware of issues and acknowledge the fact that different users have had varying successes and failures in resolving the sync issues

i'm now reverting back to my last successful backup (which was generated after i set my phone up as a new phone - as if it was a brand new phone out of the box)

i think they are gathering log files from other users to try and get a future fix

In order to sync my music I had to do the following:

1) Reset iPhone - hold down power button and center button until Apple logo appears

2) Reset MacBook

3) Used the USB cable to connect the phone to MacBook (couldn't sync music over Wifi)

4) Unchecked the "Sync Music" option in iTunes

5) Clicked "Apply" to sync and remove all music from iPhone

6) Checked the "Sync Music" option in iTunes

7) Clicked "Apply" to sync and add music to iPhone

7) All selected playlists and songs are now syncing to the iPhone

iPhone 5

iOS 7.0.3

iTunes 11.1.2 (32)

This one worked for me:

English language (sorry not native, I'll try my best!)

1. Connect your iDevice to iTunes, make sure that you've installed everywhere the latest software

2. On the General tab, select sync automatically when device is connected (the first one), and select also only sync selected titles and videos.

3. Click apply

4. Go to the music section of your iDevice in iTunes

5. Deselect not only the playlist, you really have to deselect every single album, musician. Finally it should show you "0" Titles.

6. Then make a sync. On the iDevice it should be a black screen showing you that nothing is on the device and it's proposing you to go to the store.

7. Now start by syncing again with playlist.

Deutsche Anleitung:

1. Verbinde dein iDevice mit iTunes und vergewissere Dich dass alle Programme auf dem neuesten Stand sind.

2. Im Übersicht Tab selektiere Automatischer Sync wenn dieses Gerät angeschlossen ist, und ebenfalls "Nur markierte Titel und Videos" sollte selektiert sein.

3. Klicke auf anwenden.

4. Geh auf das Musik Tab im iDevice in iTunes

5. Nun muss wirklich alles abgewählt werden, nicht nur die Playlists sondern auch alle Alben, Interpreten usw. Am Ende sollten "0" Titel zum Synchronisieren bereitstehen.

6. Mache einen Sync. Auf dem iDevice sollten nun keine Titel mehr angezeigt werden, sondern nur noch ein Schwarzer Screen welcher auch empfiehlt auf den Store zuzugreifen.

7. Nun kannst ** in Itunes wiederum die gewünschten Playlist's synchronisieren.

Above manual that I've tested within several hours worked for me like a charm. iTunes now works as it should and as we know from the old versions.

Best Regards

- André Gobet

I am having issues since I got my iPhone 5S, I couldnt sync some songs on my iPhone. Now, with iOS 7.0.3/Mavericks, I can't even sync a single song ! Tried to delete all the songs and then sync them all, I LOST ALL MY SONGS.

I am really ****** off and hope there is a solution to this ASAP.

iPhone 5S

7.0.3

iTunes 11.1.2

Mavericks.

i have the same problem when i updated my ipod touch to ios 7, i cant sync my entire library, somehow it stopped at "waiting for changes to be applied"

to isolate the problem, i deselected "sync entire album" and tried to add a single album then sync, and was surprised it worked! so i tried to do this a few albums at a time, then sync until finally I reached the album that caused the sync to hang. the problem is an unrecognized character (displayed as a triangle with a "?" in it), in the Album Name. i closed iTunes, opened it back again, then edited the Album Name and removed the unrecognized character. Tried to sync and it now works. Then, i just browsed through my entire album list to look for the any unrecognized characters. after fixing the album names, i am now able to sync my entire music library.

it wasnt a problem before iOS7, so my guess is iOS 7 is not able to trap unrecognized character in the Album Name.

I don't think it is that simple.

As I pointed out before, iOS7 with iphone 5s sometimes (including mine) sync successfully all the songs & albums.

With iOS7 & iPhons 4s, some of my music files looks corrupt so I tried to change album names. No luck.

It looks like I can now sync my playlists just fine. What I did :

-I had many playlists I didnt want on iTunes, so I deleted them (one of them was always syncing on my phone, kind of like a bug that even if I unchecked ''Sync Music'' that one would still sync)

- Then I selected many playlists as well as an album.

Now it's syncing. Did it correct the problem ? I'll let you know.

iPhone 5 with iOS 7.0.3, iPad3 with iOS 7.0.3, iMavericks 10.9, iTunes 11.1.2 (31). The iPad sync without any issue, the iPhone can't sync a thing: music, videos, tv shows, audiobooks, podcasts, nothing works. I think this month was my IT support month. I had to deal with an issue a week and I hate loosing time with that. All I wanted yesterday when I discovered the sync issue was listening to an Audiobook.

I unchecked the Sync Music box under Music tab, then clicked apply (this might remove every song from phone so be aware), then I checked the Sync Music box again (I never check entire library, just selected playlists) and chose the playlists I wanted on the phone. It worked for me. Good luck!

I've given up with my new iPod Touch 5th Gen. It's sole purpose was as a source of music, now I can't get the music to sync, it's as good as useless. Well done Apple. Well done.

I've reverted to my old iPod Touch 3rd Gen running ios 5.1.1. Works a treat.

Will I be buying any more Apple products?. Nope.

I've a good mind to take it in to an Apple store and tell them to shove it where the sun doesn't shine! Which, is actually Scotland, but you get the point.

I spent a considerable amount of time again on line last night with two Apple Support people. The first had me restore iPhone 5S to new and not from backup from my iMac like the previous evening. Once I went through all that , my music would still not sink to my phone. Calling Apple Support back. (4th time), they put me with higher level tech. support. We tried numerous things. We tried moving over music, deleting music sitting under music folder (grayed out) and then moving over one or two songs. ( did not work), we then tried to move a movie and it did not move over at first and then we downloaded iTunes again. ( I had done this the previous evening without successfully being able to move any media over to iPhone), and the tried to sync the film again - this time it synced. We then tried two songs and they synced. I used to just check tracks from my library to sync, but that no longer seems to work for me. I now can sync songs by dragging them and dropping them into the iPhone.

They were pretty adamant that iOS 7.0.3 is not the issue here. Tonight we solved it, although I no longer can just check songs and them sync them any longer like I have for years to get them on my iPhone.

Seems strange that restoring iPhone as new and then replacing iTunes (again) got me to the point where I can drag and drop media successfully onto the iPhone 5S.

I've been experiencing the same problem here.

It was all ok until I updated my iTunes to the 11.1.2 version. That's when I noticed my iPhone 4S, which runs the latest iOS version (7.0.3) wouldn't sync the new songs added to my library, although they are said to be synced in the Music tab under the iPhone info.

I got really mad at it because I put so much effort on my library to keep it organized and stuff, so I started doing all I could imagine, like deleting all songs on the iPhone and syncing them back.

So it got worse, because all of a sudden, iPhone started deleting songs by itself. I'm really really mad right now, especially because I can't seem to find any answers about this issue.

I also have an iPod Touch 4G running iOS 6.1.3, which seems not to have this trouble.

Anyone, help?

Thanks!

misscuocake

so you are saying that you updated to ios7.0.3 and can sync perfectly using old itunes (before 11.1.2)?

Then when you updated to itunes 11.1.2, you cannot sync music to ios7.0.3?

If so, then this could mean it is a bug in itunes......not ios7