Music not syncing after iOS 7 update

Very frustrating. I have given up spending hours with them on the phone to assist. At this point, I have all my tracks over to the iPhone, but I have to drag and drop them onto the phone. Whenever I sync using the USB direct and not over wi-fi it replaces all the tracks (1200+) each time. I can no loner check the "sync" music box and the :manage my music" boxes together - I must have the "sync all" music box unchecked.

Whatever Apple did (not sure if this is iOS7.2 or 3 or iTunes) but it aggravating and they do not seem to admit that there is a major issue with almost everyone. Shame.

I had 3 days of this problem and nothing suggested would actually work.

I solved it by uninstalling every bit of Apple software on my computer and selling my iPod Touch 5th Gen.

Then I moved to Android and Google Play Music All Access.

I will never buy or recommend another Apple product.

I FIXED MINE!!!!

My music was not syncing for few weeks and I finally got it to work! Follow these easy steps.

It was the Apple app called REMOTE. After the iOS update, everytime I synced my iTunes with iPhone, there would be an error message saying the Remote app was missing (or unable to sync or whatever, I forgot).

I kept ignoring it but apparently it was stopping everything else from syncing (even though the message stopped appearing after a while).

So I finally started up the Remote app on my iPhone, entered on my iTunes the passcode it showed to sync them, restarted my iPhone, and then synced my iPhone with iTunes. Voila! iTunes now syncs music with my iPhone.

So I am guessing Apple's own app was responsible here.

Hope it works for you guys.

Cheers.

I feel your pain...we just got 2 new iphone 5s and my husband and I were so excited to put music on them. When we went to use iTunes it was stuck updating content forever when syncing never ending until we cancelled the sync. We tried everything to fix it including upgrading our software. What did fix it is sync all music but uncheck movies and videos, then blam worked fast!!!!

From isource.com (this just worked for me):

– Connect your iPhone to you computer. If you do not have the Do not automatically synch device when plugged in box checked, immediately cancel any synch that starts.

– Select your iPhone in iTunes, and check the box next to Manually Manage Music and Videos. A brief synch process begins, let it go.

– Then deselect Manually Manage Music and Videos. iTunes will warn you that this will wipe out the music on your phone and replace it with your iTunes library. Click ok–apply.

At this point you iTunes should start copying over everything that’s missing because it should wipe out the corrupt music indexes on your device and replacing them.

http://isource.com/2013/11/09/itunes-11-1-3-bug-plaguing-music-synching/

Thank you for this! I can't believe I didn't try manually managing earlier, that used to always be my go-to but somehow I tried everything but that this time around... I left mine with manually managed checked, I'll let you know if it deletes the songs again after I uncheck it.

I still have no idea what the root issue was, none of my songs were corrupted (as far as I know, I checked several different ways and couldn't find any issues). Hopefully Apple is working to fix this, it's a huge pain in the arse.

Same problem with my iPhone 5 S.

I called the helpdesk from Apple. They didn't know the problem. Tell me to reset my iphone and don't do a reservecopy or icloudcopy. So i first try with the reservecopy but that didn't work. Then tried without it and it worked but i lost all my settings, my historie, my photo's etc and that's annoying. But i have al my music on my iPhone 5 S again.

Strange thing. Have a iPhone since 2007, never had this problem.

I've been having the same problem since the update but I just realised something and it fixed everything. I looked in my iTunes music library and some of my songs/albums had the "!" next to them.. they had somehow become unlinked. iTunes couldn't locate them.. they happened to be the same albums and artists that I was trying to sync to my iPhone 4s. I took the long route (just to be safe, you could probably just re-locate the files for iTunes but I didn't try it that way)

1. Delete your entire iTunes Library

2. Sync your phone and make sure there is now zero content in your iPhone library.

3. Re-Import your entire iTunes Library

4. Now iTunes properly locates ALL of the songs in your library.

5. Select your Albums, Artists, and Songs as you normally would and sync.

I know this won't work for everyone, but like I said, this issue sprang up for me right after the iOS 7 update and have tried every fix on this thread and others.

I checked "manually manage music and videos" and it finally worked. This was extremely frustrating. If Apple doesn't start reviewing these boards and provide a solution to big problems like this, they are surely going to lose customers.

Dear All,

Whoever suggested a problem with Apple Remote deserves a Nobel Prize.

I followed the suggestions above opened Remote and obatined a code for my computer iTunes Library.

I restarted the phone and iTunes and the sync ran perfectly.

All music and audiobooks back on the phone- brilliant.

Sync working normallly again- so the is clearly a conflict introduced with IOS 7 to Apple Remote.

Good luck to everyone else trying to sort this irritating problem.

Wow! This fixed me and I had tried all the other fixes on here. I normally wifi sync so probably didn't even see the error, if it showed at all. I have the latest OS and iOS and was seriously about to throw my stuff out a window. I am pretty techy and knew it had to be a weird issue. Thank you, thank you, thank you!!! REMOTE APP for those of you with multiple devices and use the remote.

Thanks, reconnecting the Remote app on my iPad to my computer's iTunes also solved the problem for me -- as unlikley as it would seem. I had a problem with both Music and Video syncing up, now all is well again. Yay!

For S8to, and others that may have to reinterpret the Remote solution, here's my blog post of the steps that worked for me http://slapphappe.wordpress.com/2013/11/27/since-upgrading-iphone-or-ipad-to-ios -7-and-perhaps-updated-itunes-along-the-way-music-and-or-video-has-stopped-synch ing/ -- the full credit to which goes to this community of long suffering users who kept working away at the issue until it was resolved. Hope it works for many others too!

P.S. I spent over two and a half hours at the Walt Whitman Apple store yesterday, they replaced my iPad, I had four geniuses trying to help me -- yet I walked away without a solution -- until back home I tested out this unlikely fix for myself.

You need to remove them first as well.. If you select your entire library and get info, say change BPM (not really used as a tab) then sort by that field at either the top or the bottom you will see an ! against the the corrupted files. Either help the machine correct them or simply delete them.. To sort..

Thanks Harry for your tutorial, worked like a charm for my iPhone 4S. Tried all the previous methods and those didn't work for me, but this one did.

I did Harry's instructions using iOS 7.0.4 on a 64GB iPhone 4S, using iTunes 11.1.3.8 using Windows 7. Didn't have to remove my current library and readd it, though I did select additional artists to sync and this worked. Strangely though, after updating it hung on "Canceling Sync" with iTunes. Didn't seem to affect anything.

I am running ios 7.0.4 and Mavericks on MBP Retina. I had the same probelm with music on my library not syncing with iPhone. I backed up the phone and then restored from the back up. Everything synced fine. Seems like it is an ios 7.0.4 issue or and issue of that ios when combined Mavericks.