Music not syncing after iOS 7 update

I'm waving the white flag. wireless syncing does not work - no matter what I try to do and frankly, I don't have the time to go through all the recommended reiterations suggested in this discussion. anyhow, syncing works for me on my iPhone if I'm connected to my laptop via my usb connection. I'll take it at this point. ****, but this whole thing scarily makes me think I'm on a MS board and not Apple.

I have been having the syncing problem for a few weeks now! It wouldn't add or sync any new music at all to my iPhone 5s so I did one thing and one thing only and found that it worked! My phone is now syncing over 1700 songs that it would not sync before.

Under Summary tab, I clicked "convert higher bit rate songs to...." and selected a speed. This was previously unchecked so checking it did the trick!

Not sure why or how this fixed it. I saw someone mention in the posts previously that this worked for them too after many trial and errors so I decided to try this first and it worked. Hope that helps!

What really gets to me is that we are surrounded by the apple hype, even on a forum they are advertising their 'cool' and still ignoring customers - they really have this so wrong - a holes of a considerably high order

I spoke with customer suppor,twice on this major problem of i-phone syncing with OS7.......they claimed that they were unaware of it! Utterly unbelievable considering the scale of the problem noted on their very own community.

It's a disgrace and frankly appalling that customers are ignored and treated with contempt.

Apple do not care and should be ashamed of themselves.

ok so the workarounds seem pretty unreliable. I have a question - if you do the full restore as a new phone, does that fix the problem for good? So far I have been reluctant to take such a major step, but it has to be better than constantly wiping all the music and re-adding it.

Jon Sutton wrote:

ok so the workarounds seem pretty unreliable. I have a question - if you do the full restore as a new phone, does that fix the problem for good? So far I have been reluctant to take such a major step, but it has to be better than constantly wiping all the music and re-adding it.

No. Like the many other "solutions" discussed on this board, in my experience, a full restore does not fix the problem for good. After I did a full restore, the sync was successful once or twice and then returned to the same behavior.

After dealing with this for months now and trying all user-suggested fixes, I am resigned to the fact that syncing is simply broken with iOS7. I'm keeping my fingers crossed for a fix from Apple. The AppleCare senior advisor that's helping me has supposedly submitted a "trouble ticket" to the Apple engineering department. Everyone else here should contact AppleCare and try to do the same.

I've suggested this before, but it also wouldn't hurt if we can somehow get some tech media coverage of this problem to put some pressure on Apple. Right now, a Google search of this problem only brings up these user message boards; no blogs or tech sites seem to have covered it.

In the meantime, I'm using the "manually manage" option and dragging over my new music & playlists onto my phone. Not ideal, but better than wiping and re-adding the whole music library each time I want to sync.

Here is what fixed the problem for me - a workaround I found in another thread:

For all smart playlists, add the criterion Playlist is Music.

No idea why this works, but everything has synced fully and properly since.

AppleCare and those " advisors" (senior or not) are a complete waste of time...the very fact that they had the audacity to claim to me they were unaware of the problem tells me everything.

It's outrageous that after all this time since the problems were being posted on sites like this that they have done NOTHING to correct them.

They just don't care...and that's disgraceful.

I've been loyal to Apple for countless years but no more.

Perhaps a legal angle might be pursued?...it's their software upgrade and their hardware not being fit for purpose due solely to their incompetence and negligence.

Turning my passcode off and then back on triggered iTunes to bring up the question "Do you want to remove all your music, podcasts, tones ... and sync with this computer". After answering yes I was finally back in business over Wi-Fi and usb. I would think this means it is an issue with the new security stuff on ios 7. I also reset my warnings as well, and it was nice to see some of the minor issues.

At any rate, one vote for this fix. Hopefully they can find the bug and squash it in 7.1.

I unchecked the "Encrypt iPhone Backup" and switched off the passcode on my iPhone. The I unchecked the Sync Music option.. hit appy and then checked the syn music option... suddenly it bounced into life and has started copying my library!

What a polava... come on apple, pull your finger out!

I had this problem with my iphone. It affected all the devices i tried syncing.

I eventually tracked it down to a single track i had imported into itunes which was causing the sync to foul up after a few seconds each time, even though it worked fine in itunes.

If you can remember the rough time the error started happening, i recommend trying to exlude that batch from the sync process and seeing if there are any problems then.

Hope it works for you!

To everyone on this thread,

I was sucessful in syncing using the avenue of getting a code from Apple Remote for the iTunes library. I thought I was sorted, but upon adding one new item the sync failed again and sat at waiting for changes to be applied. So I agree with everyone on this thread you might get a workaround to work once or twice, but as soon as anything changes it fails again.

Apple this is pretty poor. Just look at the number of people who have read this thread and who have bothered to reply and contribute. It is a substantial number. The agaenda has to be economic, don't rock the Christmas market by admitting that there is a fundamental glitch in a basic functionality i.e. the ability to sync your device with iTunes.

Well, just add one more to the list. I cannot believe there is no solution and Apple ignores the problem. I have a perty coming up this weekend. First, it hot stuck on "waiting for changes", so I tried one of the suggested solutions and lost half my music, then I tried another solution, and lost the other half. Wow!! This is a real problem, APPLE!!!!, ANYBODY THERE? Do they have a facebook page? Maybe we can mount a protest there?

I too am having the same difficulty. This is ridiculous as the simple transfer of not-so-large music files between a 2013 PC laptop and a 5th gen iPod touch should not be impossible to accomlish using the newest version of iTunes and the newest version of iOS 7. Apparently, however, it is impossible and this is extremely frustrating...

Spoke to a lady today who said her iphone5 "..synced automatically over iCloud, all my iTunes's music".

Maybe they are pushing everyone toward only having itunes sales on their apple devices ;D

Just a thought . I also only have iphone 4 as opposed to 5 but never had an issue until ios7 and am afraid to touch my playlists etc right now. Ridiculous.