Music not syncing after iOS 7 update

After reading all these post and trying everything to get my 4s to work, I've given up. None of the music that I use to have on my 4s will sync. Super frustrating bc I have never had any problems with any of my apple products until now, & all my systems are fully up to date. Apparently, there is still no solution for this madness. I was planning on setting up an appt to go to my nearest apple store, but I have a feeling they won't be able to help me. I've done everything!!!!

A full factory reset and setting up as new, used the remote app fix and kept findmyiphone off and it worked. The full sync worked. And now I'm able to update my playlists as I add and purchase items.

Most ridiculous problem ever. What's really infuriating is this has gone on for months with no solutions and no acknowledgement. I'm an Apple everything girl but I'm thinking it's time to dump Apple in favor of a company with actual customer service.

In any case, for now I was able to change my settings to manually manage music and then drag over individual playlists. It's a pain in the a** and may not work for longterm but it's a short-term solution that worked for me.

You mean customer non-service. Called a sweet guy at apple yesterday who honestly said I was the first to call his dept with this issue - nearly wet meself! I'm sure he was being totally honest. They are supposed to be calling me today......think they tried yesterday when I told them already I was too busy for a long call and did not want to restore and all that tech shizzle - the guy had that same mantra, "I want to fix this problem for you yadda yadda...". 'Erm I think that will not happen', says I.

Will post any news.

Haven't read all 46 pages, but here is what worked for me:

I selected the playlist that wouldn't sync in my iTunes library and dragged one of the songs in the playlist onto my iPhone in the devices pane. Suddenly all the songs in the playlist started copying over and when they were all done I had the new playlist on my phone.

I can't believe how many simply random things seem to work for different people. Well, there's another data point. Hope it helps someone out.

This is outrageous, Apple. I can't set the iTunes on a Macbook I have just bought to automatically sync music to my iPhone 5. Are you kidding with your clients who spend thousands of dollars in your products? Come on, costumers do deserve respect and shouldn't be treated like idiots.

I just received a replacement iphone5 for my trouble, and...problem persists. I tried reinstalling factory settings and reinstalling from a backup, What's going on? Is it itunes? Does the ios update come from the itunes program on my computer or from the internet? Should I uninstall and reinstall itunes? I'm lost, frustrated, ****** off, sad and depressed

It sounds like your issue was that ther is some track or play list that has issues. Unfortunately Apple gives super lame errors or no errors when this is happening. Try doing one playlist at a time or something to find the problem child.

Based on your description, I really think the 'Playlist is Music' fix will work for you. Go into any smart playlists you have, and add the criterion "Playlist is Music', then try syncing again. It fixed my problem for both smart playlists, and everything else.

I should update you all.

I booked an appointment at a Genuis bar last week. The chap I spoke to had never heard of the problem. When I explained that the amount dedicated to 'other' was virtually the same amount as was originally dedicated to music, and therefore that it may be that these music files are corrupted in some way, he "somewhat doubted" that it would be the case.

In the end, the only suggestion he could offer was to do a full reset. In the interim, I have found a workaround of sorts: load up as many songs as you can (maybe a favourites playlist), sync the iPhone then log out of iTunes. I've found this has worked, albeit the obvious difficulty that I'll probably encounter the same problem if I download a new song or app...

Nothing works. Not Remote App, not "Playlist is music", not reset, not deactivating passcode. It's been how long? Four months now? I want to sync my music! Really really frustrating - and no word from Apple. 180,000 views, 700 postings seem not to be enough to acknowledge this as a real problem.

It really beggars belief as this problem has been known for so many months... on their very own community site! It's a disgrace that they are so contemptous of (up till now) loyal customers.

There really is a sea change going on at Apple and it's not for the better.

They're now become just another greedy and arrogant company who don't care about their customers because they think their products are just too good to fail.

Their attitude makes me sick.

I was having the same exact problem, and the hard reset worked for me! I disabled the lock code beforehand, once again not entirely sure if that was a contributing factor, but afterwards my music synced just fine. Thank you!

So, I've been on this forum for a few months now and tried many things. Yesterday I took two hours and called Apple support and they finally got it working. I've been syncing and resyncing a few times now, it really works. Here's what I did:

- I visited the support website and clicked through to my problem (iPhone-->Syncing)

- the site asked me to send diagnosis data

- I got an email with a button to send the detailed diagnosis data

- I then called Apple support

- First level support tried it with deleting all data from my iPhone which at first seemed to work but did not

- Second level support (which I got redirected to after the first try) took a look at the diagnosis data and saw that my music app was out of memory.

- He suggested to do a full reset of the phone after at first backing it up on my Mac (not iCloud)

- This downloaded the 7.0.4 software to my Mac (1.4 GB) and overwrote the existing firmware

- Afterwards, I couldn't believe it myself - it worked.

--> Waiting for changes to be applied can take a while the first time. But afterwards it's really fast.

I highly recommend to try this out. The support guys never heard of this problem (Apple support Germany), but were extremely friendly.

I wish you good luck 😉

hmm, I have the German version of iTunes. It's when you connect your iphone on the iTunes-iPhone homescreen. There's the ioS Version and under it some text and then two buttons "search for update" and "reset iPhone" (or something like that). The latter button is the one you wanna hit...