Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Sep 20, 2013 1:01 PM in response to yax412

Extremely frustrating.


Before updating to iTunes 11.1 and iOS 7, I have never had a problem syncing data of any kind to my iPhone 4S. Now, every attempt to transfer music to my phone fails. A few songs transfer successfully before the sync is cancelled. The Music library on my phone shows every song I attempted to transfer but they're greyed out.


I've restored iOS7 several times. Reinstalled iTunes several times. No change.

Sep 20, 2013 1:14 PM in response to yax412

Having issues on my iPhone 5 as well. Everything was fine after initial installation, but it would not sync any of new music to my itunes. Tried restoring it from a back-up and now 80% of my apps will not upload and appear to be 'grayed' out and non-functional. None of my music playlist will synce either. I guess the next step for me is going to be to restoring my phone as a 'New Phone', which is a huge pain because I have a ton of apps and folders that I will have to rearrange.😠

Sep 20, 2013 1:26 PM in response to JC_DFW

Do your apps say "Waiting" ? I had the same issue but then I clicked on the App Store > Updates > Purchased. And then I re-installed all my apps from there one by one. All of them worked fine afterwards and I didn't lose any data. Hope that works for you as well

As for the music, regarding my last post, I left it alone for like 1+ hours and it's stayed stuck at "Waiting for changes to be applied" so I gave up and cancelled the syncing. It worked fine for the small playlist but it doesn't when I put all my music in one playlist and sync. This is frustrating to no end

Sep 20, 2013 1:36 PM in response to JC_DFW

There should be an option under the "Summary" tab on your iPhone home page in iTunes. Scroll down to Options and click "Manually manage music and videos" and you should see your colored storage bar at the bottom do some big jump and hit apply. Go through all of the "Are you sure you want to..." messages that appear. Go back and select all the apps, tones, music, movies, podcasts etc. that you want and hit "Sync."


That worked for me and I finally saw my songs and stuff and podcasts (😍) transfer to my phone.

Sep 20, 2013 10:27 PM in response to yax412

For those struggling with the 'Cancelling Sync' issue who have tried everything. I suggest looking for a particular song that might be causing problems. I noticed that before my syncs were cancelling iTunes were attempting to sync the same 5 or 6 songs. I then attempted to add each one of these songs individually to a playlist that had fully synced until I narrowed it down. I then deleted this song from my iTunes and appear to have fixed the problem! As for why this particular song was cancelling my syncing, I don't know...

Sep 21, 2013 3:56 AM in response to yax412

I connected my phone again and it looked like the syncing worked. When I went on "On This Phone" all my songs were there. But, only 1/4 of the songs actually appear on my phone

Uninstalled then re-installed iTunes with no success, it's back to getting stuck at "Waiting for changed to be applied". When I look on my Itunes on the pc, all the songs are still there but most just don't appear on my phone.

Sep 21, 2013 5:41 PM in response to yax412

So heres what I found out. Apparently if you had the "Find My iPhone" feature turned on when the update was run, issues were caused. People who have had mixed results from restoring probalby had this setting different.....for mine to resolve....i had to


1.Turn off find my iphone in settings->icloud

2.Re-back up to icloud

3.Full restore from iTunes (to reinstall ios7 with this setting off)

4.Restore from icloud backup taken at the beginning

5.Sync phone (hopefully as successfully for everyone else as for me....no songs to 5000)

6.Reinstate find my iphone if you so desire


I really hope this works for everyone else as well as it did for me.....its definitely not guaranteed but has resolved my issues......wifi sync is still failing but works everytime plugged in.

Sep 22, 2013 1:16 PM in response to slee204488

I had all my playlists wiped 😟, I am only really concerned about one as it's one that is a work in progress and has been for 3 years 😟. I eventally resorted to restoring my iPhone with find my iPhone off and that appears to have fixed the issues (for now). BI can rebuild all my lost playlists in time it's just the massive one that I'm p***ed o** about this and apple should issue a fix to make all iPhone users turn the find iPhone feature off before updating to iOS 7

Sep 23, 2013 10:35 AM in response to JeffCJ

I have tried every single tip in this thread and on other threads as well. After unsynching, resetting the iphone 4S, re-installing iTunes blah blah blah... still nothing worked. Magically this morning all of my playlists were on my iPhone. 45 minutes later; they were all gone.

Now I feel like taking my computer and phone into the Genius bar for some real help, but I feel like I would be wasting their time. This is BEYOND annoying!

Sep 23, 2013 11:55 AM in response to MissEm23

I had to completely wipe and re-start my phone several times. Re-sync, etc. Complete disaster, and yeah, like a lot of people I'm seriously considering switching platforms moving forward. Apple has been a disaster this past year or two. I'm fairly computer savvy, and still spend a lot of time online trying to figure out my Apple devices. I think the biggest slap in the face is the lack of support. Go to the forums I guess

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Music not syncing after iOS 7 update

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