Music not syncing after iOS 7 update

I updated to iOS7 on my iPhone 4 and less than half of my music is syncing to my phone. Any thoughts? I am already hating this update for more than one reason and this is adding icing to the cake...

iPhone 4, iOS 7

Posted on Sep 18, 2013 9:29 PM

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999 replies

Sep 29, 2013 9:49 AM in response to yax412

I have 12000 songs and 380 albums in my library. I have had all of these sync problems. It is brutal. Some albums sync others have not.When I touch Come Together (first song) on Abbey Road (which I bought from iTunes) it scrolls through all of the songs on that album which were downloaded and in black and turns them grey with a red dot in a circle beside them. I cannot play any of them now. What is this???? You touch the greyed out song and it goe complete my album for $149.00. I bought the whole beatles collection fro iTunes when it was released. ARE THEY NOW POLICING WHAT I HAVE ON MY PHONE???? What is this??

Sep 29, 2013 11:05 AM in response to yax412

Same problem here. I've tried all the bypasses and it is strange that no one from Apple has weighed in. To spend that much money on a new phone and have it not really work and the vendor just go silent. I guess silence allows them to say that they don't have any problems. So far IO7 or 11.1 is really pretty much a piece of garbage. 5S phone is fast however. It's just sad that they screw it up by not providing quick response to what seems to be a pervasive problem.

Sep 29, 2013 3:37 PM in response to yax412

I think apple has tried to do too much with this 7.0.2 version and the iTunes side of the software is not working. Period. Turning on sharing "Library" just gives you access to your main music library over WiFi. As soo as you don't have that conection you are back to problem central. I am restoring my 64G 4s now. The most interesting part of this is memory usage and syncing. I cannot get the same amount of music and photos on this phone as I had with the previous iOS vesion. It enables considerably less storage. I had 14000 songs and 885 albums on my phone. Now I have to deselect about a third of that to have a hope of syncing and that turns out to be a mess. I have been on Mac since 1990 and this is the worst upgrade I have ever I have seen. Apple has always been amazing. Someone messed up big time here. Interesting that there are no comments from Apple Support on these 8 pages of their customers freaking out.

Sep 30, 2013 6:22 AM in response to yax412

I am at 11.1 on iTunes. After restore I am syncing with "find my phone" off. After 10 minutes "Waiting for items to copy" went to "Copying 76...of 11039:" On Summary screen I have convert at 128 kbps checked nothing else under Options. Under Music I have checked Sync Music and Selected playlists, artists, albums and genres. I have selected specific playlists and artists. Interesting that the blue audio bar shows "Audio 40.23 GB 11084 songs" while the Syncing Music to (step 5 of 5) says 11039. I am showing 13.58 GB Free (space). I am at 541 of 11039 now after half an hour. 2097 after one hour and ten minutes. 3118 after one hour and fifty minutes. 5899 after 3 hours. 7307 after 4 hour and 50 minutes. Going to bed now. Everything on the iPhone is playing as it should at this point. 7718 and counting. 7:00 am the next morning. The top syncing music to reads... "waiting for items to copy" no longer show the progress. when I go to the bottom of the Songs listing it shows downloading 11038 of... It just now fisinshed the sync at 11090 songs. Everything now seems to be ok. The only thing I did different from yesterday was turn off Find My Phone. Weird.

Sep 30, 2013 6:33 AM in response to Comack

After spending WAY too much time troubleshooting a service that I pay for, I've determined that the issue is iTunes match not iOS 7. If I add a new playlist everything is fine. If I modify an old playlist the changes don't propagate. I've used the update iTunes Match option from the pull-down menu and even stopped & restarted Match. Nothing works. Very annoying.

Sep 30, 2013 8:17 AM in response to adunni66

I have tried just about all of these suggestions - without any luck at all. ( I am NOT doing the suggestions that require 13+ steps.)

My smartlists are "dumb". Music in these lists do not match criteria. This all happened when I updated to ios7. thats the only change I made.


Thanks a lot Apple! You have ruined it for me. I use the music to train.


Now I'm moved on to Spotify!!


Why do I have this piece of crap iphone?

Sep 30, 2013 9:28 AM in response to yax412

I have no idea what is happenning with the sync. Itunes 11.1 and IOS7. Most of the time it deletes any music on the IPAD that is not in itunes and will not sync when I restore the files to Itunes library. Some files will sometimes move across but in doing so will often create copies on the ipad but with the red square in a circle. Most times it just gets stuck on step 3 or 4. I think my record is 4 versions of each track. I manage music manually as I cannot fit everything on the IPAD. Now I've just connected and its telling me it has over 3500 tracks to copy. I've tried most of the solutions here, but have been reluctant to go back to automatic Sync because it tells me it will delete everything first.


I wish I'd never gone near IOS7

Sep 30, 2013 9:54 AM in response to yax412

Now finished syncing 3500 tracks and that has created an extra 1Gb of free space on the IPAD. I wonder what I've lost now. 29 tracks failed to sync and many that did have lost the artist information and artwork. Mostly where I have had to add it myself. I had tried restarting the computer as well as the Ipad, but found changing the USB port used made the difference. We'll just have to see if it stays OKish.


One things for sure, I'm not upgrading my iphone to 7

Sep 30, 2013 11:28 AM in response to yax412

hello guys,


guess what i ve done?

just do a little thing.

Settings > General > Reset > Reset All SettingsRead more: http://www.news.com.au/technology/smartphones/troubleshooting-for-struggling-app le-ios-7-users/story-fn6vihic-1226723564685#ixzz2gOxjto6I


the sites, may be not too relevant to my problem ("waiting to be applied" freeze, "00:00 music", "no sync on music"). but i managed to read trough it and found out the writing that suggest me to Reset All Setting.


after couple of minutes, waiting my iphone reset. i plugged again to my PC. and voila, it works without doing anything. been 2 days since i keep searching troughout internet to find the right answer.


hope my testimony help you all solved the problems. its worth to try my suggestion coz taking just 5 minutes to make you smile again.


me on iphone 4, IOS 7.0.2, Windows 7 64-bit

Sep 30, 2013 11:49 AM in response to hendronoir

My iPhone/iOS 7 isn't the problem. The problem I'm having is that playlists aren't updating in iTunes Match. If I modify a playlist on one computer no other computer or iOS device sees the changes. Even if I explicitly tell iTunes to update Match. New songs and albums are shared accross devices, but the playlists don't include them. For me, the whole iOS 7 aspect of this discussion was a red herring.

Sep 30, 2013 6:46 PM in response to yax412

This is a h*ll! Steve must be p*ss*d off with this iOS 7, sh*t...! I did everything what you said since September, 19th and nothing worked to me. Settings restored, erase everything, lost a lot of info/music/playlists, check/uncheck options, files converted from mp3 to acc, USB ports changed, even looking song by song (about 5,000+ files) thinking that some troubled-song must be causing this mess... Nothing. Until today.


It seems to be that everyone with their own/same problem has found their own/particular solution. I have an iPad 2 64 GB WiFi+3G, iOS 7.0.2. Mines is just like this. Simply, but kinda annoying:


Just take a few songs from a previous playlist into another New Playlist with any name (i.e. From "Electro Set" to "New Electro List"). The name doesn't seems to be the trouble. Uncheck all the Summary Tab options. Leave a Security Copy on the PC/Mac, and only Check the "New Playlist" on the Music Tab. Then Sync only that New Playlist. Not even the photos or Apps, just the New Playlist. It works for me, until now, and I haven't finished to sync all my songs and playlists, but it seems to be solving my problem slowly, but securily.


I started to sync 20 songs firts, then 40, 80 and increasing with each sync. There was no problem accelerating and increasing the number of songs to transfer.


Sorry if my english isn't good, I'm from Mexico, but I wanted to give you all my little experience and help you, too with this trouble that is making us suffer, above all the ones like me that work depends on gadgets like these.


Good luck, guys.

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Music not syncing after iOS 7 update

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